American Heart Association Reviews | Glassdoor

American Heart Association Reviews

Updated August 19, 2017
486 reviews

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486 Employee Reviews

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  1. "Customer Service Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at American Heart Association full-time (Less than a year)

    Pros

    Flexing schedules are good for the business

    Cons

    Their head is in 3 different places

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for taking the time to share your feedback. Glad you enjoy the flexible work schedules at the AHA - The AHA Glassdoor Team


  2. Helpful (7)

    "Terrific Mission, Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Heart Association full-time

    Pros

    AHA has a wonderful mission, and the work is rewarding. Pay and benefits are generous, even in comparison with for-profit companies.

    You'll meet some truly incredible people, too!

    Cons

    AHA has a wonderful mission, but the organization doesn’t seem to practice what it preaches. While your standard workweek is allegedly 37.5 hours, it’s nearly impossible to stick to that schedule given the amount of work and chronic under staffing.

    Promotions are seemingly determined by “who you know”, not by actual ability or aptitude. The end result is under-qualified, insecure supervisors who cannot tolerate dissension, or even simple questions.

    Upper-management seems oblivious to toxic environments, but in reality, they do not care.

    Advice to Management

    Consider listening to your front-line employees, and taking their concerns seriously.

  3. Helpful (2)

    "Not worth the hassle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Heart Association full-time

    Pros

    You make a difference.

    Cons

    You are overworked and paid very little.


  4. "Life is Why! I love AHA."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist in Richardson, TX
    Current Employee - Account Specialist in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time

    Pros

    I have been with AHA since October of 2015, starting off at the CSR position. I have already been promoted into a position where I am growing daily. AHA also has great benefits that motivates you to become a healthier you!

    Cons

    The good outweighs the bad so I will leave it at that.

    Advice to Management

    When in a management position everything should always be fair and consistent.

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for sharing your experience working at the AHA. Congratulations on the promotions and we hope you continue to grow and develop while serving our community - The AHA Glassdoor Team


  5. "Company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Supervisor in Dallas, TX
    Current Employee - Administrative Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than 3 years)

    Pros

    AHA is an employee-centered employer. Fair pay, benefits, emphasis on work-life balance, and other employee incentives.The work is challenging, yet meaningful. Truly mission-focused!

    Cons

    Expectations for non-exempt staff to complete all work in 37.5 hours per week are challenging. Formal performance review process is exhausting.

    Advice to Management

    Maintain open communication with staff, and listen to their concerns.

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for sharing your feedback. Glad to know that you enjoy our benefits and work life balance. The AHA is a great place to make a difference and make a career, and your review is a great... More


  6. "Overall, a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than 5 years)

    Pros

    Commitment to Mission among National Center staff, benefits, flexibility in working hours, technology usage

    Cons

    Many field staff seem to be driven more by their commission than their commitment to the organization

    Advice to Management

    If some employees are bonus eligible, the staff that support those employees should be bonus eligible as well.


  7. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time

    Pros

    The mission - To improve the cardiovascular health of all Americans by 20% while reducing deaths from cardiovascular disease and stroke by 20% by 2020. These are quantifiable and measurable objectives with high impact.

    Cons

    Lack of being nimble with decisions.

    Advice to Management

    Embrace new ideas. Rotate staff throughout the organization to provide cross-training. Build the pipeline of emerging leaders (critical).

  8. Helpful (3)

    "Local Baltimore office staff member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Heart Association full-time

    Pros

    Great mission that makes an impact globally.

    Cons

    The local Baltimore office was poorly mismanaged and led by an Executive Director that focused only on meeting monthly revenue numbers regardless on the ethical, representational, or long-term impact on the organization's mission or the Baltimore staff.

    Advice to Management

    Baltimore office: Value staff at all levels. Don't micro manage and take full ownership for and individual missteps and decisions.


  9. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Market Director
    Former Employee - Youth Market Director
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Heart Association full-time (More than a year)

    Pros

    flexible work schedule and great salaries

    Cons

    heavy workload at times, lower salary then most non profits

    Advice to Management

    keep up the good work!


  10. Helpful (5)

    "Fundraising director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heart Association full-time

    Pros

    Great mission and great work

    Cons

    All about the money - no matter how hard you work


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