American Heritage Federal Credit Union Reviews | Glassdoor

American Heritage Federal Credit Union Reviews

Updated October 15, 2018
60 reviews

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3.6
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Bruce K. Foulke
27 Ratings

60 Employee Reviews

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  1. "Msr1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union part-time

    Pros

    Great company, decent pay for me with many opportunities and room for improvement.

    Cons

    Friday dress down days are strict. Just wear normal pants.
    Training for checks could be more intense.

    Advice to Management

    More check training.

    American Heritage Federal Credit Union Response

    Oct 2, 2018 – Recruiting Coordinator

    We would like to thank you for your feedback! AMHFCU is very proud of our new employee training programs. Having knowledgeable team members in all areas of the credit union is extremely important to... More


  2. "Member service representative ( part time)"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heritage Federal Credit Union part-time

    Pros

    Lots of opportunities for internal growth.

    Cons

    Work culture was good, I can't find any.

    American Heritage Federal Credit Union Response

    Oct 9, 2018 – Recruiting Coordinator

    Thank you very much for taking the time to write a review for American Heritage FCU. We appreciate your compliments regarding our internal growth opportunities. We strive to help our employees... More

  3. "Would not recommend working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heritage Federal Credit Union full-time

    Pros

    Pay is great, opportunities for growth.

    Cons

    Unprofessional, Non-friendly environment, too many employees competing for advancement, bad management, favoritism, management needs to appear more like managers instead of acting like friends during work hours, rules need to be in compliance across the board, far too many CUNA courses, all events are taken place at the carriage house.

    Advice to Management

    Hire managers who are actually fit to manage.


  4. "Hamster Wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than 3 years)

    Pros

    The organization believes rewarding employees with free food is gratifying. The culture is not progressive and very much set in their ways. Those at the very top get rewarded well, the workers who produce do not. Good thing is, if you don’t produce or meet your goal, they don’t fire or demote you.

    Cons

    The organization has shown a pattern of providing training after an initiative has been rolled out. They aren’t very proactive in that sense and the customers/ members / office suffers. The culture just isn’t very exciting and the organization tends to focus on celebrating the main campus more than the other regions. The CEO is a bit of a loose cannon and changes his mind often. Women are definitely paid less.

    Advice to Management

    Reward employees who perform. More diversity in the workplace. Be clear with the initiatives that are being rolled out and provide the appropriate training. Change the culture and be differet. Very traditional and that tends to turn off employees. Don’t make employees feel bad for calling out - there’s a reason we’re provided sick time.

    American Heritage Federal Credit Union Response

    Aug 20, 2018 – Recruiting Coordinator

    Thank you for providing us with your feedback. American Heritage takes pride in providing a diverse and welcoming environment for our membership and employees. We believe in rewarding our employees... More


  5. "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union part-time

    Pros

    Good training, Decent hourly salary

    Cons

    Have to work every Saturday if you're part-time

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide us with your feedback , we do appreciate it and value any input we receive.


  6. "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Msr
    Current Employee - Msr
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union part-time (More than 3 years)

    Pros

    Good people. Better than working at a bank.

    Cons

    Pay could be more competitive with other credit unions.

    Advice to Management

    Pay the front line that you depend on more.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide feedback on how we are doing at AMHFCU! Our salaries and incentive compensation programs are continuously evaluated to ensure that our staff is rewarded for... More


  7. "I Enjoy It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Good at recognizing talent and providing opportunity to the right people. Very involved in employee affairs (and not in an overbearing way). Good pay.

    Cons

    Rush decisions sometimes. A little disorganized. Some people are in the wrong positions.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide feedback on how we are doing at AMHFCU! We value your input! Our management staff and our Human Resources department are always accessible to discuss any... More

  8. "REAL review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Colleagues are nice and most are helpful. Lending practices are fair. Anyone can join this credit union because it has an open field of membership. Opportunities for advancement exist if one knows the right people and/or is of a certain demographic. Annual bonuses. Lots of “volunteer” opportunites that get you out of the office.

    Cons

    Favoritism
    Nepotism
    Low pay
    Employee handbook policies are ambiguous and not consistently followed, which defeats the purpose of having policies in the first place.

    Advice to Management

    Stop posting fake reviews on here. It’s obvious when there are three of them in one or two days with no detail or examples to back up how “great” the company is. It’s HR’s attempt to balance out the negative (honest) reviews.

    Enforce the policies you have in place, whether it’s dress code, attendance or job posting procedures, Women come to work in leggings and no one says a word. People come in late on a regular basis and there are no repercussions. Handbook says all positions are posted internally but that’s a load of baloney.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage. We take great pride in our internal recruitment process and the advancement opportunities... More


  9. "My Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant B in Langhorne, PA
    Current Employee - Assistant B in Langhorne, PA
    Recommends
    Positive Outlook

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Owned by its members. Proactive with training employees and advancing within credit union.

    Cons

    The credit union is based out of Philadelphia. Branches are only located in Bucks and Montgomery counties.

    Advice to Management

    Make footprint larger

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage.


  10. "member service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Msr
    Current Employee - Msr
    Recommends

    I have been working at American Heritage Federal Credit Union full-time (Less than a year)

    Pros

    good company.. lots of activities.. competitive wages for tellers

    Cons

    the policies change depending on who you ask. There needs to be more balance between management on what the policies are.

    Advice to Management

    listen to employees more

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage. Our management staff and our Human Resources department are always accessible to discuss... More


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