American Heritage Federal Credit Union Reviews | Glassdoor

American Heritage Federal Credit Union Reviews

Updated June 9, 2018
56 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Bruce K. Foulke
25 Ratings

56 Employee Reviews

Sort: PopularRatingDate

  1. "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union part-time

    Pros

    Good training, Decent hourly salary

    Cons

    Have to work every Saturday if you're part-time

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide us with your feedback , we do appreciate it and value any input we receive.


  2. "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Msr
    Current Employee - Msr
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union part-time (More than 3 years)

    Pros

    Good people. Better than working at a bank.

    Cons

    Pay could be more competitive with other credit unions.

    Advice to Management

    Pay the front line that you depend on more.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide feedback on how we are doing at AMHFCU! Our salaries and incentive compensation programs are continuously evaluated to ensure that our staff is rewarded for... More

  3. "I Enjoy It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Good at recognizing talent and providing opportunity to the right people. Very involved in employee affairs (and not in an overbearing way). Good pay.

    Cons

    Rush decisions sometimes. A little disorganized. Some people are in the wrong positions.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide feedback on how we are doing at AMHFCU! We value your input! Our management staff and our Human Resources department are always accessible to discuss any... More


  4. "REAL review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Colleagues are nice and most are helpful. Lending practices are fair. Anyone can join this credit union because it has an open field of membership. Opportunities for advancement exist if one knows the right people and/or is of a certain demographic. Annual bonuses. Lots of “volunteer” opportunites that get you out of the office.

    Cons

    Favoritism
    Nepotism
    Low pay
    Employee handbook policies are ambiguous and not consistently followed, which defeats the purpose of having policies in the first place.

    Advice to Management

    Stop posting fake reviews on here. It’s obvious when there are three of them in one or two days with no detail or examples to back up how “great” the company is. It’s HR’s attempt to balance out the negative (honest) reviews.

    Enforce the policies you have in place, whether it’s dress code, attendance or job posting procedures, Women come to work in leggings and no one says a word. People come in late on a regular basis and there are no repercussions. Handbook says all positions are posted internally but that’s a load of baloney.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage. We take great pride in our internal recruitment process and the advancement opportunities... More


  5. "My Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant B in Langhorne, PA
    Current Employee - Assistant B in Langhorne, PA
    Recommends
    Positive Outlook

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Owned by its members. Proactive with training employees and advancing within credit union.

    Cons

    The credit union is based out of Philadelphia. Branches are only located in Bucks and Montgomery counties.

    Advice to Management

    Make footprint larger

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage.


  6. "member service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Msr
    Current Employee - Msr
    Recommends

    I have been working at American Heritage Federal Credit Union full-time (Less than a year)

    Pros

    good company.. lots of activities.. competitive wages for tellers

    Cons

    the policies change depending on who you ask. There needs to be more balance between management on what the policies are.

    Advice to Management

    listen to employees more

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage. Our management staff and our Human Resources department are always accessible to discuss... More


  7. "Over worked, under paid, under appreciated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services in Phila, PA
    Former Employee - Member Services in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Heritage Federal Credit Union full-time

    Pros

    Lots of opportunities to advance internally. They pay extra for knowing a second language and for having advanced education.

    Cons

    Philly wage tax even if you don't live in Philly. Drug testing is possible if you're a medical marijuana patient. Shoprite branch in West Philly is understaffed and doesn't do work correctly, MSOs get entitled about their status and won't do the work of MSRs. Upper management pushes for loan volume, but underwriting is too stringent to accomplish that. Departments are of no help and constantly micro manage. Floating staff end up being screwed because they altered the expense reports.

    Advice to Management

    Staff better, pay more.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to provide feedback on how we are doing at AMHFCU! Here at American Heritage we look at many factors when considering salaries and education, and bi-lingual skills are... More

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than 10 years)

    Pros

    I love working at AMHFCU! Great place to work:)

    Cons

    None that I can think of right now!

    Advice to Management

    Keep doing what you are doing!

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to rate our organization, feedback is always appreciated at American Heritage.


  9. "AMHFCU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Family-oriented. Cares about employees and members.

    Cons

    I have no comments for this.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for taking the time to give input on the Credit Union, feedback is always appreciated at American Heritage.


  10. Helpful (1)

    "Good Place, Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Philadelphia, PA
    Former Employee - Assistant Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Heritage Federal Credit Union full-time (More than 3 years)

    Pros

    Overall great company, great CEO.

    Cons

    No advancement, Salary is bad, Benefits are not that good.

    American Heritage Federal Credit Union Response

    Jul 31, 2018 – Assist Vice-President (Payroll/Recruiting)

    Thank you for providing us with your feedback. Our salaries, benefits package and incentive compensation programs are continuously evaluated to ensure that our staff is rewarded for their dedication... More


Showing 56 of 56 reviews
Reset Filters