American Heritage Federal Credit Union Reviews | Glassdoor

American Heritage Federal Credit Union Reviews

Updated November 9, 2017
47 reviews

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3.4
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Bruce K. Foulke
19 Ratings

47 Employee Reviews

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  1. "Employee Events !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at American Heritage Federal Credit Union part-time

    Pros

    I recently joined this company and the family-friendly environment is incredible. From the first day, I felt extremely welcomed when our class was provided a lunch and a grand tour of the building. The company also hosted an employee appreciation day right after I started here. There are no words to describe the effort put into this event by the managers. The theme was a circus (The Greatest Team on Earth) and our entire campus was decorated. We were greeted by all managers in the morning (I must add - they were ALL dressed up which was entertaining in itself!) where we were given a bag of goodies and treated to a light breakfast. Throughout the day, we worked in teams to play games and compete against each other for prizes. We were served a DELICIOUS lunch by the managers, enjoyed an ice cream truck, AND played a ton of fun games during our lunch break. There were clown relays and a potty toss, all which resulted in points for your team when you won! We had such a great day. Being a newer employee, it was nice to feel so welcomed and appreciated. I was blown away!

    Cons

    None so far, everything has been great.

    Advice to Management

    Keep up the great work, even though I'm a newer employee it was nice to see how much you valued your staff and the work they do!

    American Heritage Federal Credit Union Response

    May 10, 2017 – HR Payroll/Recruiting Manager

    We are happy to hear that you enjoyed your first day and the Employee Appreciation Day celebration! We truly strive to make our employees feel appreciated and valued so it is good to hear such... More


  2. "Good Place, Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Philadelphia, PA
    Former Employee - Assistant Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Heritage Federal Credit Union full-time (More than 3 years)

    Pros

    Overall great company, great CEO.

    Cons

    No advancement, Salary is bad, Benefits are not that good.

  3. "Life changer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Family style environment.
    Room for growth in the company.
    You learn a lot.
    Lots of employee related events such as the annual recognition dinner, employee appreciation day etc.

    Cons

    Not a good place for women with children.
    American heritage must be your life to be successful in the company.
    Health & disibility plans that are offered are horrible.
     Compensation isn't the greatest.

    Advice to Management

    Be more understanding. Stop micromanaging. Be realistic with the goals you set. Understand that employees have life's outside of American Heritage.

    American Heritage Federal Credit Union Response

    Jun 5, 2017 – HR Payroll/Recruiting Manager

    Thank you for your review. We appreciate any feedback that we receive. American Heritage Federal Credit Union is dedicated to providing our team members with a rewarding work experience and helping... More


  4. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than 5 years)

    Pros

    The hours are great

    Cons

    They do not like to promote within, they over look great work just to hire family member of top management

    Advice to Management

    Appreciate the great workers that you have

    American Heritage Federal Credit Union Response

    May 22, 2017 – HR Payroll/Recruiting Manager

    Thank you for your valuable feedback and for recognizing that we do make every effort to ensure our employees can maintain a healthy work/life balance by providing comparable work schedules/hours. At... More


  5. Helpful (2)

    "It's a job. Needs improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage in Philadelphia, PA
    Current Employee - Mortgage in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than a year)

    Pros

    Company is involved with community. Benefits for a single person are very affordable. Fun place to work, lots of monthly charity events.

    Cons

    Low pay for experience. Management does communicate changes to employees. Very unorganized and behind in technological advances. Does not pay enough to hire quality employees with appropriate experience. Company spends more money on frills for employees instead of paying for incentives or bonuses to motivate employee production.

    American Heritage Federal Credit Union Response

    May 17, 2017 – HR Payroll/Recruiting Manager

    We would like to thank you for your feedback. American Heritage takes pride in our community involvement and our support of charitable causes throughout the year. The donation of our employees’ time... More


  6. "Loan Servicing Rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Servicing Specialist in Philadelphia, PA
    Current Employee - Loan Servicing Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than a year)

    Pros

    Good medical benefits package

    Cons

    Hiring practices can be better

    American Heritage Federal Credit Union Response

    Mar 8, 2017 – HR Payroll/Recruiting Manager

    Thank you for taking the time to write a review. We appreciate your thoughtful feedback regarding our medical benefits coverage. AMHFCU makes every effort to ensure that we are offering the most... More


  7. "American Heritage Federal Credit Union"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Officer in Philadelphia, PA
    Current Employee - Member Service Officer in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at American Heritage Federal Credit Union (Less than a year)

    Pros

    Fun environment, great people, relaxed environment.

    Cons

    They float you around to different places so it's best to have a car.

    American Heritage Federal Credit Union Response

    Mar 7, 2017 – HR Payroll/Recruiting Manager

    Thank you for taking the time to write a review. We appreciate your kind words. While having access to a car in a floating position may be helpful, it isn’t always necessary. Please reach out to a... More

  8. Helpful (2)

    "Love it here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than a year)

    Pros

    I love my job at AMHFCU. Coming from a bank the work environment is totally different. You feel like more than just a number as an employee here. One thing I really like is that the company promotes from within.

    Cons

    Job duties can get overwhelming at times.


  9. "Awesome Place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Philadelphia, PA
    Current Employee - Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union (More than 10 years)

    Pros

    I cannot say enough good words about AMHFCU! I love all the fun events that they do for the employees, the members and the community! If you are looking for a place to grow and learn, this is the place! Highly Recommend!

    Cons

    No Employer is perfect but AMHFCU is pretty close! They listen to concerns and address them. Can't say anything negative about the Credit Union.

    Advice to Management

    Keep up the great work!


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than 5 years)

    Pros

    Having worked at other financial institutions banks and cu's, it is obvious to me that American Heritage genuinely cares about the well-being of the staff and membership. Salaries are competitive within the industry. I am proof of that statement!

    Cons

    To say that improvement is not needed would be an untrue statement. There is always room to improve an organization and I believe that AH continues to improve on every level to be the best FI for both membership and staff.

    Advice to Management

    Keep up the great work.


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