American Heritage Federal Credit Union Reviews | Glassdoor

American Heritage Federal Credit Union Reviews

Updated May 13, 2018
54 reviews

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3.4
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Bruce K. Foulke
23 Ratings

54 Employee Reviews

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  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than 10 years)

    Pros

    I love working at AMHFCU! Great place to work:)

    Cons

    None that I can think of right now!

    Advice to Management

    Keep doing what you are doing!


  2. "I Enjoy It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Good at recognizing talent and providing opportunity to the right people. Very involved in employee affairs (and not in an overbearing way). Good pay.

    Cons

    Rush decisions sometimes. A little disorganized. Some people are in the wrong positions.

  3. "REAL review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Colleagues are nice and most are helpful. Lending practices are fair. Anyone can join this credit union because it has an open field of membership. Opportunities for advancement exist if one knows the right people and/or is of a certain demographic. Annual bonuses. Lots of “volunteer” opportunites that get you out of the office.

    Cons

    Favoritism
    Nepotism
    Low pay
    Employee handbook policies are ambiguous and not consistently followed, which defeats the purpose of having policies in the first place.

    Advice to Management

    Stop posting fake reviews on here. It’s obvious when there are three of them in one or two days with no detail or examples to back up how “great” the company is. It’s HR’s attempt to balance out the negative (honest) reviews.

    Enforce the policies you have in place, whether it’s dress code, attendance or job posting procedures, Women come to work in leggings and no one says a word. People come in late on a regular basis and there are no repercussions. Handbook says all positions are posted internally but that’s a load of baloney.


  4. "My Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant B in Langhorne, PA
    Current Employee - Assistant B in Langhorne, PA
    Recommends
    Positive Outlook

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Owned by its members. Proactive with training employees and advancing within credit union.

    Cons

    The credit union is based out of Philadelphia. Branches are only located in Bucks and Montgomery counties.

    Advice to Management

    Make footprint larger


  5. "member service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Msr
    Current Employee - Msr
    Recommends

    I have been working at American Heritage Federal Credit Union full-time (Less than a year)

    Pros

    good company.. lots of activities.. competitive wages for tellers

    Cons

    the policies change depending on who you ask. There needs to be more balance between management on what the policies are.

    Advice to Management

    listen to employees more


  6. "Over worked, under paid, under appreciated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services in Phila, PA
    Former Employee - Member Services in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Heritage Federal Credit Union full-time

    Pros

    Lots of opportunities to advance internally. They pay extra for knowing a second language and for having advanced education.

    Cons

    Philly wage tax even if you don't live in Philly. Drug testing is possible if you're a medical marijuana patient. Shoprite branch in West Philly is understaffed and doesn't do work correctly, MSOs get entitled about their status and won't do the work of MSRs. Upper management pushes for loan volume, but underwriting is too stringent to accomplish that. Departments are of no help and constantly micro manage. Floating staff end up being screwed because they altered the expense reports.

    Advice to Management

    Staff better, pay more.


  7. "AMHFCU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Family-oriented. Cares about employees and members.

    Cons

    I have no comments for this.

  8. Helpful (1)

    "Good Place, Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Philadelphia, PA
    Former Employee - Assistant Manager in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Heritage Federal Credit Union full-time (More than 3 years)

    Pros

    Overall great company, great CEO.

    Cons

    No advancement, Salary is bad, Benefits are not that good.


  9. Helpful (2)

    "Life changer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    Family style environment.
    Room for growth in the company.
    You learn a lot.
    Lots of employee related events such as the annual recognition dinner, employee appreciation day etc.

    Cons

    Not a good place for women with children.
    American heritage must be your life to be successful in the company.
    Health & disibility plans that are offered are horrible.
     Compensation isn't the greatest.

    Advice to Management

    Be more understanding. Stop micromanaging. Be realistic with the goals you set. Understand that employees have life's outside of American Heritage.

    American Heritage Federal Credit Union Response

    Jun 5, 2017 – HR Payroll/Recruiting Manager

    Thank you for your review. We appreciate any feedback that we receive. American Heritage Federal Credit Union is dedicated to providing our team members with a rewarding work experience and helping... More


  10. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Heritage Federal Credit Union full-time (More than 5 years)

    Pros

    The hours are great

    Cons

    They do not like to promote within, they over look great work just to hire family member of top management

    Advice to Management

    Appreciate the great workers that you have

    American Heritage Federal Credit Union Response

    May 22, 2017 – HR Payroll/Recruiting Manager

    Thank you for your valuable feedback and for recognizing that we do make every effort to ensure our employees can maintain a healthy work/life balance by providing comparable work schedules/hours. At... More


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