American Hotel Register Reviews | Glassdoor

American Hotel Register Reviews

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Found 158 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
72%
Approve of CEO
American Hotel Register CEO Angela Korompilas
Angela Korompilas
81 Ratings
Pros
  • "Sharing successes and celebrating associates contributes to the family culture that is spoken so highly of at American Hotel Register(in 13 reviews)

  • "incredible flexibility with work-life balance(in 11 reviews)

Cons
More Pros and Cons
  1. "Great Internship"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Hotel Register part-time

      Pros

      The company treats you like an employee, not an intern. The job is the same as full-timers but scaled down so you can handle it. Many other interns make the environment fun. The company offers many programs during the year like seminars, training, farmers markets, etc. Gym in the basement has everything you need but is hella old. The cafeteria has good food. Family culture and everyone there is very nice.

      Cons

      You'll get a lot of work thrown at you, especially if you're confident with what you're doing, but it makes the days go by quick. Pay isnt great for full time but the internship is fine.

      Advice to Management

      None

      American Hotel Register2018-02-06
    • Helpful (2)

      "For beginners"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales in Libertyville, IL
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at American Hotel Register full-time for more than 20 years

      Pros

      Great job for fresh out of college. Perks like cafeteria, salon, gym, and dry cleaners take away some focus for the lack in pay.

      Cons

      Company was about culture but changed over the years. Out with the old, in with the new is the motto.

      Advice to Management

      It feels like watching mean girls and a popularity contest. Very high school. Would not recommend this place to anyone.

      American Hotel Register2019-05-10
    • Helpful (7)

      "WORST. JOB. EVER."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inside Sales Representative in Lincolnshire, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at American Hotel Register full-time for more than 9 years

      Pros

      Cafe, dry cleaners and workout room.

      Cons

      Nepotism, favoritism, and stress. Unless you're family or a favorite, your time is short here. They don't care about anyone but their family. They blame customers for being difficult, when in turn they're doing poor business. See the reviews from Lake Forest and their board of directors? That's the Leahy family/owners putting a positive review on here!Yes, I am calling you out. Terrible company!

      Advice to Management

      Most of you are unqualified for your job and need to be replaced.

      American Hotel Register2019-03-15
    • Helpful (2)

      "IT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Systems Analyst in Vernon Hills, IL
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at American Hotel Register full-time for more than 9 years

      Pros

      Atmosphere and people was the best part.

      Cons

      Upper management dose not care

      Advice to Management

      listen

      American Hotel Register2019-02-04
    • Helpful (8)

      "Good for college kids! Nobody else!! Stay away from these jerks!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inside Sales Representative in Vernon Hills, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at American Hotel Register full-time for more than 20 years

      Pros

      Gym, and Cafe. That’s it!

      Cons

      They are absolute Jerks!! Management is absolutely clueless. All they ever do is play favorites. Good people are leaving because the management team is an absolute joke! There are some nice people, but most have their heads up their butts! Best advice, stay away!!!

      Advice to Management

      Resign!!! Let managers come in who actually know what they are doing!

      American Hotel Register2019-03-11
    • Helpful (1)

      "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Vernon Hills, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Hotel Register full-time for more than a year

      Pros

      They really do care for their employees. Everyone is really welcoming & nice. Managers are supportive and understanding. Work-life balance is achievable with the flexibility management offers. They listen to their employees. Benefits are good. They invest in growth, change and keeping up with the demand of the industry.

      Cons

      I don't have any at this point.

      Advice to Management

      Don't stop appreciating your employees. Continue keeping this a priority. It is one of the things that makes American Hotel such a great place to work at.

      American Hotel Register2019-01-25
    • "nice company to work for"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at American Hotel Register full-time

        Pros

        family environment flexible schedules with work from home opportunities

        Cons

        too many changes, needs to focus more on employee

        American Hotel Register2018-11-27
      • Helpful (12)

        "Could be an amazing workplace"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Vernon Hills, IL
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at American Hotel Register full-time for more than 6 years

        Pros

        The company seems interested in investing in their employees and bring the company into 2018. For the most part, your teammates are amazing and hardworking.

        Cons

        There is rampant favoritism across almost all departments. Director level and above only invest in the people that they choose to invest in. Special projects are given to those individuals to help them grow while the rest of the employees are stuck picking up the extra slack on day-to-day business. The morale within the company is the lowest I've ever seen it. The motto should be "it's not my work, give it to someone...

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        Advice to Management

        Take a look at the great talent that you have in front of you and help them grow so that they want to stay. Stop playing favorites and look at the employees who work hard day in and day out and recognize them instead of giving projects and special attention to the people who are friends with their managers or directors outside of work. The company boasts work/life balance during interviews, but the majority of department...

        Show More
        American Hotel Register2018-11-15
      • Helpful (18)

        "Rewarding Culture for the Complacent; Fain Incompetence for Success"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Vernon Hills, IL
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at American Hotel Register full-time

        Pros

        + Flexibility - management does not monitor what you do on a day-to-day basis unless you challenge the status quo; option to work from home every week. + Associate Recognition Program - two employees each month win the chance to park closer to the building, a basket of swag, and an additional day off. + Linda Leahy - The wife of the Chairman of the Board, and maybe the nicest lady in the world. She keeps office hours...

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        Cons

        - Culture - American Hotel is a company in search of its culture. There is a widely held belief that the culture is a 'family culture', but other than being owned by the third and fourth generations of the Leahy family, feelings of family don't permeate through the halls. People tend to be skeptical of others and territorial of their own functional areas. Inefficiency in communication is rampant. And, you may be chastised...

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        Advice to Management

        American Hotel serves an important function in the hospitality industry. Everyone is not bad, but there is an us-vs-them mentality among competent and complacent employees. There needs to be a cultural and leadership change in the organization. Replacement of Angela Korompilas with someone like Lee Boyce would be the greatest thing the organization could do for its employees, its customers, and its chances for longevity....

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        American Hotel Register2018-11-09

        American Hotel Register Response

        November 30, 2018VP of Human Resources

        We appreciate the time you spent at American Hotel and the candor of your review. As our company has expanded and evolved, we acknowledge there have been some natural growing pains and challenges. However, we remain proud of our family culture and continue to genuinely care about ...

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      • Helpful (1)

        "So So"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Territory Manager 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at American Hotel Register full-time for more than 20 years

        Pros

        Good at what we do Large market share and strong vendor partners

        Cons

        Do not incentivize sales team - need to pay more. Micromanage a bit from the top down

        Advice to Management

        Pay the good people - get rid of the bad

        American Hotel Register2018-08-17
      Found 158 reviews