American Leak Detection Reviews | Glassdoor

American Leak Detection Reviews

Updated June 15, 2017
6 reviews

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3.4
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Recommend to a friend
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Patrick DeSouza
4 Ratings

Employee Reviews

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  1. "ALD of Central & North Jersey -- great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Freehold, NJ
    Current Employee - Technician in Freehold, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Leak Detection part-time (More than 3 years)

    Pros

    Great employer. Nice people (two owners at the branch i work at) who view employees not as commodities but as people and treat them fairly. Lots of freedom, of course you need to show up to work but how you do your job and accomplish your goal is up to you (this i guess could be a con to those who like to be supervised and thoroughly directed). One of the two owners is a technician, and has been for 10+ years , he always provides useful tips & advice. You work outside during the summer and get to go swimming in pools (I enjoy the outdoors so this a pro for me). If you are a full-time technician then you get paid holidays, two weeks paid vacation, and health-care you can buy into.

    Cons

    A seasonal business to some extent so be prepared to work a lot of hours (40+) in the summer, and have things cool off in the winter (no pun intended). Also the majority of the work during the summer will be outdoors and involves a good amount of moving around so if you cant handle warm/hot outdoor weather and/or any manual labor, then this may not be the career path for you (you do however get to work on pools and go swimming on these hot days) . This is a position where you will be interacting with new people on daily basis, so being friendly and having patience with people are attributes you'll need to have otherwise this job will be a misery (that being said extroverts will have a great time).

    Advice to Management

    Keep doing what're your doing!


  2. "Reliable but Inconsistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Santa Ana, CA
    Current Employee - Customer Service Representative in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Leak Detection full-time (More than 8 years)

    Pros

    Simple, straightforward customer service, basic phone skills and computer knowledge.

    Cons

    Rules and procedures constantly changing, very difficult to adhere to rules when changed almost on a weekly basis, difficult to work with outside field coworkers, no room to move up.

    Advice to Management

    Need to stick to the rules and procedures.

  3. "Good people to work with, Interesting Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Springs, CA
    Former Employee - Anonymous Employee in Palm Springs, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Leak Detection full-time (More than 8 years)

    Pros

    Good people to work with, interesting service with great technology in place. They are the leader in their industry. Decent benefits and pay is fair. If you want to work for the best in their industry, this is the place.

    Cons

    Ability to advance from within is limited.

    Advice to Management

    Retain those that work with the company by offering the chance to grow. Don't lose techs to the competitors.


  4. "Very pleasant, family owned franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Cincinnati, OH
    Former Employee - Customer Service in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Leak Detection full-time (Less than a year)

    Pros

    Pleasant work environment, interesting work, friendly employees

    Cons

    Office was a bit small

    Advice to Management

    Perhaps provide more in depth training on services company provides


  5. Helpful (2)

    "Overall satisfied."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palm Springs, CA
    Current Employee - Anonymous Employee in Palm Springs, CA

    Pros

    The health benefits are paid for and many holidays are recognized.

    Cons

    People stay for the great staff and camaraderie, but the pay is below average.


  6. "Unstable Owner"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Leak Detection full-time

    Pros

    Good Franchise and unique enterprise

    Cons

    Owner is unstable and emotional. Also arrives at job consistently hours late