American Marketing Association Reviews | Glassdoor

American Marketing Association Reviews

Updated July 22, 2017
25 reviews

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3.0
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Russ Klein
15 Ratings

25 Employee Reviews

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  1. Featured Review

    Helpful (7)

    "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Marketing Association full-time

    Pros

    +Modern new office in the East Loop, lots of flexibility and room to collaborate, an open snack pantry, amazing views of Chicago, summer concerts and movies in Millennium Park, summer hours
    +Reasonable benefits that meet my needs and HR who cares about me and makes time for me
    +2 new leaders on the executive team – smart and getting things done
    +Invested CEO – I’ve never been in a meeting with him where he wasn’t tuned in, listening, genuinely thinking about different point of views even if he disagrees
    +Supportive, engaged board and amazing volunteers
    +Awesome signs of growth and major progress presented in the employee town hall this month
    +Great place if you like to roll up your sleeves in a variety of work and have a voice in what you’re doing
    +More and more employees coming in who aren't afraid to debate

    Cons

    -The strategic plan took on too much too soon and it caused some hardships that we are learning from
    -A few coworkers who care about the AMA, but don’t take the time to step back, listen, and understand before judging. The recent reviews on here are narrow... examples of some pockets of passive aggression that just isn’t helpful
    -Need ways to get work done more efficiently and technology to make it easier to stay on top of everything

    Advice to Management

    >Listen to employees
    >keep communicating
    >accountability - actually manage people and their work
    >Provide tools to get work done more efficiently


  2. Helpful (4)

    "Hard working but not a friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    It depends on which department you work in for there to be pros.

    Cons

    Most managers/directors don't speak to everyone on their team. Sometimes hierarchy is taken to the max and remaining staff feels the brunt of it (causing a low moral), and only certain employees get raises - most haven't received one in years. Plus the AMA doesn't promote from within.

    Advice to Management

    Promote from within - maybe this will build moral.

  3. Helpful (6)

    "Getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    Great location near millennium park for summer.

    Office and people are nice for the most part.

    Content quality is improving.

    Cons

    Very poor senior leadership. Even recent hires and promotions don't seem to know what they are doing. No sign of experience or competency from some of the key teams other than in Operations who is helping to get things financially stable, all though partially through layoffs.

    Some people have been promoted to roles they have no knowledge of, and leadership is not fixing any of the issues that have only been amplified over the last couple months by such poor decision making.

    Advice to Management

    At some point you have to stop focusing on fake progress that doesn't impact our financial performance. When will anyone in C level be held accountable for the issues and poor performance. Only lower level people, or the many who have left in the last few months, get blamed. Stop pointing fingers and make a change.

    Prioritize projects that impact financials, not things like a chat bot.


  4. Helpful (13)

    "Address the Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    Most staff are great to work with, and some managers are very supportive of individual employee growth and professional development.

    So many people have left that it's easy to work your way up in the company quickly to fill vacant leadership positions.

    Work/life balance: ability to work from home (although this isn't a blanket company policy, it's dictated by each department head), summer hours, volunteer time off, and flex days if you work weekends.

    Cons

    Over half the staff has turned over in less than two years, the majority of which have left voluntarily. Yet management still keeps restructuring and letting people go. It's no wonder the company culture here is so negative - HR has no time to focus on anything except filling vacant positions.

    Advice to Management

    "Your trust is our top concern, so companies can't alter or remove reviews." Interesting how two reviews posted by actual employees in the past month have disappeared then. If you're going to remove anything, remove the member reviews.

    Stop ignoring what your employees are posting on here and whispering about around the office and publicly address the issues that are clearly present. Otherwise, you're going to keep losing people who feel their concerns are considered irrelevant and nothing is ever going to change.

    American Marketing Association Response

    Apr 18, 2017 – Representative

    Thank you for your post, as we do appreciate your candor and your pointing out some of the positives, as well as areas that you feel management needs to attend to.

    We want to have an upbeat... More


  5. Helpful (7)

    "Amateur hour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    As others have said, office is nice if you enjoy open floor plans

    Chance to take over projects as content chief and new chief of experience are very inexperienced at what they are doing

    Cons

    Experience team has no one left that can lead that area properly. New CXO sat in her office almost the first month with little to no interaction with the team which has mostly left now.

    Chiefs replying to these posts are the worst offenders of what the supposed company culture is, but not held accountable.

    Leadership more consereded with appearance of progress than actual progress. They alloww people that don't know what they are doing to have equal say, leading to poor decisions in the name of collaboration

    Advice to Management

    Need changeover in leadership at some key positions if you want to stay relevant.


  6. Helpful (11)

    "Beyond Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    *Many nice, talented people come and go
    *Good benefits, good location
    *Good chances for promotion (given the rampant turnover).
    *The member communities are smart, active, and fun to work with

    Cons

    *The leadership: Empty platitudes, unfulfilled promises, unfocused/underfunded projects, and endless spin. They serve themselves, not the business.
    *Employees are scapegoated for leadership's failures and misguided strategies.
    *Multiple, directionless re-orgs serve to mask unwanted realities and divert attention from the real problems and the real work.
    *Institutional knowledge = old thinking. Best not to have an opinion (unless it's one of irrepressible joy for all the brave change).
    *Company puts its cultural agenda before its practical agenda.
    *HR, too busy, don't even ask.

    Advice to Management

    *You should not be allowed to continue looting the coffers. End of story. The Board should intervene.
    *Some chiefs are unqualified to be doing their jobs. They are willfully uninformed, unengaged, and committed to short-sighted behavior.
    *Stop removing negative Glassdoor posts. It's not healthy to exist in a state of denial.

    American Marketing Association Response

    Apr 12, 2017 – Representative

    Thanks for taking the time to post your feedback on Glassdoor. It sounds like you have not had a good experience at the AMA. I am sorry to hear that.

    I don’t think it’s a secret that the AMA is a... More


  7. Helpful (12)

    "Toxic Environment and Failed Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    +Excellent location
    +Great staff members at director level and below
    +Work from home policy
    +Nice office
    +Two new executive hires provide a little hope for change

    Cons

    -Unqualified leadership in content and sales
    -CEO will not hold chiefs accountable for mismanagement
    -No sales strategy and bad leadership creates high turnover in sales
    -AMA executives blame their staffs for company problems
    -Health plan downgraded, more expensive
    -Chiefs use work from home policy as excuse to shift blame for bad company performance

    Advice to Management

    Change isn't possible as long as current executive staff calls the shots. Board and marketing community should get involved. Sad to see so many leave or get laid off while chiefs keep getting to make the same mistakes and never change.

    American Marketing Association Response

    Apr 21, 2017 – Representative

    Thanks for sharing your thoughts on Glassdoor.

    The AMA is amid massive change. Change, at this scale, is tough.; our Board and stakeholders are aware of the challenges we’ve encountered along... More

  8. Helpful (18)

    "Huge Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the people are nice and easy to get along with.

    Good office location.

    New office with modern amenities.

    Some teams get flexible working arrangements (not consistent policy for all)

    Let's not forget Fresh Fruit Mondays!!

    Cons

    First, the glassdoor review score is completely false due to volunteers and members adding reviews. They do not work here so don't look at the overall score.

    The majority of the good employees with historical knowledge have been let go or left on their own. Huge red flag

    The company has gone down hill since new leadership took over in the last 3 year, basically its a "New AMA" but 10x worse off than before.

    Leadership is clueless, disorganized, lacking basic historical knowledge and can't get any stratgeic projects launched.

    Advice to Management

    Take a hard look at what has happened since the "New AMA" launched, you lost 3/4 of the orginal staff, everyone is unhappy and no strategic projects launched. The problem is not the staff.....

    Clean up the volunteer and member reviews off Glassdoor. What is the real score?


  9. Helpful (12)

    "Losing your best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    *Core staff mostly friendly and helpful
    *Nice office location & close to transportation
    *Good benefits
    *Good use of technology to allow for remote working

    Cons

    *Constant change make both new & old employees worried/concerned. Staff are stressed
    *Still in transition from multiple re-organizations & no proof theres a light at end of tunnel
    *Best talent that lived the values are leaving
    *Managers don't always seem to support their reports or have best interest

    Advice to Management

    Be open to receiving and acting on honest feedback from employees that care about the organization, even if it's about their managers. Don't let a select few run out your best employees or hinder you from getting the best new talent.

    American Marketing Association Response

    Nov 18, 2016 – HR Manager

    Open dialogue with our employees is important. The AMA is fortunate to enjoy a staff that cares deeply about our organization and the success of our customers. Any opportunity for feedback is one... More


  10. Helpful (9)

    "Exciting Purpose driven company going through lots of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Purpose driven organization
    Lots of passion and commitment from employees and thousands of volunteers
    Great location and office space.
    Fast change - making things happen. Positive culture.

    Cons

    Currently lack of process, data, and quality systems, but working on it.

    Advice to Management

    Be patient. Have empathy. Be present

    American Marketing Association Response

    Nov 18, 2016 – HR Manager

    Thank you so much for your review and for assuming positive intent on all fronts! Yes, we (as any other company should be) are a work in progress. We are excited about the work we are delivering... More


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