American Marketing Association Reviews | Glassdoor

American Marketing Association Reviews

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Found 30 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
37%
Approve of CEO
Russ Klein
18 Ratings
  1. Helpful (12)

    "Amateur hour"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    As others have said, office is nice if you enjoy open floor plans Chance to take over projects as content chief and new chief of experience are very inexperienced at what they are doing

    Cons

    Experience team has no one left that can lead that area properly. New CXO sat in her office almost the first month with little to no interaction with the team which has mostly left now. Chiefs replying to these posts are the worst offenders of what the supposed company culture is, but not held accountable. Leadership more consereded with appearance of progress than actual progress. They alloww people that don't...

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    Advice to Management

    Need changeover in leadership at some key positions if you want to stay relevant.

    American Marketing Association2017-05-01

    American Marketing Association Response

    March 16, 2018HR Director

    We are grateful for the opportunity to consider your feedback. In the time since you offered this review, we have implemented several changes: -Improved our attention to accountability through a new performance management program -Higher collaboration among teams via alignment of ...

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  2. Helpful (15)

    "Beyond Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association

    Pros

    *Many nice, talented people come and go *Good benefits, good location *Good chances for promotion (given the rampant turnover). *The member communities are smart, active, and fun to work with

    Cons

    *The leadership: Empty platitudes, unfulfilled promises, unfocused/underfunded projects, and endless spin. They serve themselves, not the business. *Employees are scapegoated for leadership's failures and misguided strategies. *Multiple, directionless re-orgs serve to mask unwanted realities and divert attention from the real problems and the real work. *Institutional knowledge = old thinking. Best not to have...

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    Advice to Management

    *You should not be allowed to continue looting the coffers. End of story. The Board should intervene. *Some chiefs are unqualified to be doing their jobs. They are willfully uninformed, unengaged, and committed to short-sighted behavior. *Stop removing negative Glassdoor posts. It's not healthy to exist in a state of denial.

    American Marketing Association2017-04-03

    American Marketing Association Response

    April 12, 2017Representative

    Thanks for taking the time to post your feedback on Glassdoor. It sounds like you have not had a good experience at the AMA. I am sorry to hear that. I don’t think it’s a secret that the AMA is a work in progress. I am relatively new here, and can’t speak to everything that has ...

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  3. Helpful (15)

    "Toxic Environment and Failed Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    +Excellent location +Great staff members at director level and below +Work from home policy +Nice office +Two new executive hires provide a little hope for change

    Cons

    -Unqualified leadership in content and sales -CEO will not hold chiefs accountable for mismanagement -No sales strategy and bad leadership creates high turnover in sales -AMA executives blame their staffs for company problems -Health plan downgraded, more expensive -Chiefs use work from home policy as excuse to shift blame for bad company performance

    Advice to Management

    Change isn't possible as long as current executive staff calls the shots. Board and marketing community should get involved. Sad to see so many leave or get laid off while chiefs keep getting to make the same mistakes and never change.

    American Marketing Association2017-04-02

    American Marketing Association Response

    April 21, 2017Representative

    Thanks for sharing your thoughts on Glassdoor. The AMA is amid massive change. Change, at this scale, is tough.; our Board and stakeholders are aware of the challenges we’ve encountered along the way and are working with us actively to stride forward. While we feel the growing ...

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  4. Helpful (20)

    "Huge Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association

    Pros

    Most of the people are nice and easy to get along with. Good office location. New office with modern amenities. Some teams get flexible working arrangements (not consistent policy for all) Let's not forget Fresh Fruit Mondays!!

    Cons

    First, the glassdoor review score is completely false due to volunteers and members adding reviews. They do not work here so don't look at the overall score. The majority of the good employees with historical knowledge have been let go or left on their own. Huge red flag The company has gone down hill since new leadership took over in the last 3 year, basically its a "New AMA" but 10x worse off than before. Leadership...

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    Advice to Management

    Take a hard look at what has happened since the "New AMA" launched, you lost 3/4 of the orginal staff, everyone is unhappy and no strategic projects launched. The problem is not the staff..... Clean up the volunteer and member reviews off Glassdoor. What is the real score?

    American Marketing Association2017-03-24

    American Marketing Association Response

    March 21, 2018Representative

    Thank you for your feedback. We have been tracking response to changes we implemented at the AMA Support Center in the time since your review; I’m excited to report that feedback has exceeded expectations and is trending up. Moreover, we have a lean staff full of top-line talent, ...

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  5. Helpful (12)

    "Losing your best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Marketing Association full-time

    Pros

    *Core staff mostly friendly and helpful *Nice office location & close to transportation *Good benefits *Good use of technology to allow for remote working

    Cons

    *Constant change make both new & old employees worried/concerned. Staff are stressed *Still in transition from multiple re-organizations & no proof theres a light at end of tunnel *Best talent that lived the values are leaving *Managers don't always seem to support their reports or have best interest

    Advice to Management

    Be open to receiving and acting on honest feedback from employees that care about the organization, even if it's about their managers. Don't let a select few run out your best employees or hinder you from getting the best new talent.

    American Marketing Association2016-08-11

    American Marketing Association Response

    November 18, 2016HR Manager

    Open dialogue with our employees is important. The AMA is fortunate to enjoy a staff that cares deeply about our organization and the success of our customers. Any opportunity for feedback is one for which we are grateful and your review is no exception to that rule. We are delighted ...

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  6. Helpful (9)

    "Exciting Purpose driven company going through lots of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Marketing Association

    Pros

    Purpose driven organization Lots of passion and commitment from employees and thousands of volunteers Great location and office space. Fast change - making things happen. Positive culture.

    Cons

    Currently lack of process, data, and quality systems, but working on it.

    Advice to Management

    Be patient. Have empathy. Be present

    American Marketing Association2016-05-01

    American Marketing Association Response

    November 18, 2016HR Manager

    Thank you so much for your review and for assuming positive intent on all fronts! Yes, we (as any other company should be) are a work in progress. We are excited about the work we are delivering together and are so glad to hear you are, too! We are grateful for such sound advice ...

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  7. "Vice President of Programs for UNLV AMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Vice President of Programs in Houston, TX
    Recommends
    Approves of CEO

    I worked at American Marketing Association for more than a year

    Pros

    Good team building and practical experience.

    Cons

    Internship is more valuable post grad then AMA participation.

    American Marketing Association2016-05-17

    American Marketing Association Response

    May 18, 2016HR Specialist

    Thank you for being a member of the American Marketing Association (AMA)! We are grateful for your volunteer efforts at the VP of Programs at UNLV. However, because you weren't directly employed with us here at the AMA Support Center located in Chicago, Illinois, I encourage you ...

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  8. Helpful (7)

    "Lots of creativity and passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Marketing Association full-time

    Pros

    It's hard not to enjoy working for an organization that is member-focused. Especially when the members are so creative and passionate. The current CEO sets high expectations, but he is a breathe of fresh air after years of low-key leadership. The organization is also trying a lot of new strategies which translates to opportunities to expand individual skill-sets. From a benefits stand-point, AMA offers volunteer time...

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    Cons

    Recent leadership and structural changes have made some employees uncomfortable. Not surprisingly, those same people seem to be having trouble living the new values and fitting into the new culture.

    Advice to Management

    Be patient with staff adjusting to change. Given all the change it's not surprising some people feel defensive.

    American Marketing Association2016-02-11

    American Marketing Association Response

    February 23, 2016HR Specialist

    My favorite fortune cookie reads, "Your critics have important information your friends are withholding from you." It's especially heartening to hear from someone who has enjoyed their experience at the AMA but can also help us stay aware of opportunities to become a better organization. ...

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  9. Helpful (3)

    "Good benefits, looking forward to future"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Marketing Association

      Pros

      Competitive benefits. Company is shifting to more creative, progressive, collaborative environment, which is exciting.

      Cons

      Communication between departments, spirit of collaboration could be better. Overall employee moral could be higher. Office has a nice view, but feels dated.

      Advice to Management

      Encourage employee investment and enthusiasm while at work, possibly more company-wide events.

      American Marketing Association2015-06-22

      American Marketing Association Response

      July 13, 2015HR Manager

      Thank you for taking time to write a review! We’re grateful for you and are happy to hear that you have noticed the progress we have been making. In short, we’re excited that YOU’RE excited! Additionally, it’s wonderful to hear that you’re satisfied with your current benefits package.
      ...

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    • "Volunteering Gets You a Jog"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Communications Manager in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Marketing Association for more than 2 years

      Pros

      Great networking and learning opportunity

      Cons

      Have to work on your spare time and it is difficult to juggle at times

      Advice to Management

      Introduce a special membership price for volunteers

      American Marketing Association2015-06-03

      American Marketing Association Response

      June 18, 2015HR Manager

      Thank you for your volunteer efforts at the American Marketing Association (AMA)! We are grateful for your time and dedication to our organization.
      We appreciate your feedback; however, it does not appear from your comments that you were directly employed with us here at the ...

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    Found 30 reviews