American Medical Response Reviews | Glassdoor

American Medical Response Reviews

Updated November 16, 2017
480 reviews

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2.9
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Approve of CEO
American Medical Response President Edward “Ted” Van Horne
Edward “Ted” Van Horne
108 Ratings

480 Employee Reviews

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Pros
  • The high call volume and wide variety of patients ensures that an EMT has ample opportunity to sharpen their skills (in 15 reviews)

  • Excellent coworkers, flexible schedule (in 19 reviews)

Cons
  • Low pay, considering the things you see as an EMT (in 35 reviews)

  • Long hours, often get off late due to high call volume (in 18 reviews)

More Pros and Cons

  1. "emt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in San Diego, CA
    Current Employee - EMT in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than 3 years)

    Pros

    you meet people and get a good pay

    Cons

    a lot of work

    Advice to Management

    nothing


  2. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B
    Current Employee - EMT-B

    I have been working at American Medical Response (More than 3 years)

    Pros

    good experience, work on an ALS Rig as a Basic

    Cons

    City work is monotonous at times

  3. "Working as a tech with AMR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Medical Response part-time

    Pros

    Overall enjoyed my time at AMR mainly due to my co-workers and friendly supervisors.

    Cons

    Was hired part-time but worked full time hours for many months at one point. Would have been nice to get the benefits that come with full-time.


  4. "Emt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redlands, CA
    Former Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Medical Response full-time (More than 5 years)

    Pros

    Great experience , great co workers

    Cons

    Low pay, tumultuous during union bargaining, very weak union

    Advice to Management

    Better benefits package


  5. Helpful (2)

    "EMT-B Santa Barbara"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in Buellton, CA
    Current Employee - EMT-B in Buellton, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than 3 years)

    Pros

    -Beautiful area in SB County
    -Great crews
    -Lots of 12hr units at all times
    -7ish 24hr stations
    -Good supervisors
    - Several cities of low socioeconomic status + large elderly population means a lot of good trauma and medical calls daily
    -I get more experience in a day of work in Santa Maria than several months in LA county

    Cons

    -We do force hires and mandatory shifts, the former being you could be asked to stay at work for another 12-24+ hours to fill empty slots as a 911 operation cannot go unstaffed
    -Critical employment status - not enough people means getting mandatory and forced all the time so your 12 or 24hr base schedule shifts plus the one overtime shift you picked up plus whatever else turns into a ton of work weekly

    Advice to Management

    Incentive to come here, there is no wage increase for time served- no point in being here longer than 1-2 years in any role


  6. "Was a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Medical Response full-time

    Pros

    Good shifts, great people to work with

    Cons

    Poor salary and Management style


  7. "EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Washington, DC
    Current Employee - EMT in Washington, DC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at American Medical Response (More than a year)

    Pros

    If you work Part status you can work full time hours or part time as much or as little as you want

    Cons

    The Company right now is not allow promotions, or pay increases based on the city and is about to be taken to the Labor Board.

    Advice to Management

    Please pay your employee's better

  8. "EMT-Basic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-Basic in New Haven, CT
    Current Employee - EMT-Basic in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Medical Response part-time (More than a year)

    Pros

    Virtually unlimited hours, good 911 experience in a heavy, urban system.

    Cons

    Poor management, work conditions, and miserable coworkers. The company is money driven, and not patient focused in the slightest. They care more about getting insurance information and social security numbers to bill, than the people they treat. You commonly get out 2-4 hours late daily, and there is not regard for the home-work life balance. They will do anything they can to order you in to work.

    Advice to Management

    Care more about your people. You fail to retain good employees with half a brain because you treat them poorly.


  9. Helpful (1)

    "Needs more transparency."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Mesa, AZ
    Current Employee - Paramedic in Mesa, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Medical Response full-time (Less than a year)

    Pros

    Great people and supplies

    Cons

    Has 3 different business under it. 3 different unions, 3 different pay scales and 3 different ways for them to say "I don't know thats not us." Paramedic pay for example runs from a paultry $13 to a great $24 per hour but you get no indication as to where you will fall in that scale. It is frustrating.

    Advice to Management

    Pay your employees what they are worth. Stop siloing your businesses.


  10. "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vehicle Supply Technician in Roswell, GA
    Current Employee - Vehicle Supply Technician in Roswell, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (Less than a year)

    Pros

    I enjoy working there. When I have a problem my supervisor is quick to help solve that issue.

    Cons

    The only con I see is that some of the disconnects between dispatch and the units.


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