American Medical Response Reviews | Glassdoor

American Medical Response Reviews

Updated August 16, 2017
432 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
American Medical Response President Edward “Ted” Van Horne
Edward “Ted” Van Horne
88 Ratings

432 Employee Reviews

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Pros
  • High call volume in a diverse demographic area (in 14 reviews)

  • Great place to earn and learn a lot of experience (in 16 reviews)

Cons
  • Low pay, considering the things you see as an EMT (in 31 reviews)

  • Long hours, often get off late due to high call volume (in 17 reviews)

More Pros and Cons

  1. "Field Support Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at American Medical Response full-time

    Pros

    Not your typical IT support role - variety of projects you get your hands on supporting computer aided dispatch. Basically you work 8 full hours a day which includes lunch so in essence you work 7 unless you are required to stay or come in for emergencies.

    Cons

    Supporting tough books can be monotonous and the crews are rough on the them so failed drives are a common occurrence.

    Advice to Management

    Do not meddle in the daily grind.


  2. "AMR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Kansas City, KS
    Current Employee - Employee in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than a year)

    Pros

    Great company to work for. Great people.

    Cons

    Before applying make sure you meet all qualifications.

  3. "As Good as it Gets in San Diego"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response part-time

    Pros

    -You can always find OT.
    -Flexible scheduling for Part-timers
    -Great union & workforce.
    -Reasonable call volume. (On most days)
    -The highest paying company in San Diego (For EMT's)
    -Variety. Bored with IFT? You could go work ALS, CHET, Special Events. etc.

    Cons

    -Pay.
    -Scheduling sucks when you're low seniority.
    -Pay
    -High employee turnover.


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT Basic in Temple, TX
    Current Employee - EMT Basic in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (Less than a year)

    Pros

    Great company. Very good system to work in. Awesome benefits. A lot of room for growth

    Cons

    Haven't worked here long enough to see any cons. It's been a pleasure so far


  5. "Former Full-Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Medical Response part-time

    Pros

    Fast paced work, unlimited OT, nice benefits, opportunities for extra work at events.

    Cons

    High turnover rate and burnout from the constant need for employees


  6. "Paramedic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paramedic
    Former Employee - Paramedic
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Medical Response full-time (More than 3 years)

    Pros

    Great coworkers and shift supervisors. Great benefits and pay.

    Cons

    Lack of upper management involvement.

    Advice to Management

    Be more involved with your employees. They aren't just numbers.


  7. "Aemt"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at American Medical Response full-time

    Pros

    Patient care, some good bosses, my big sympathy and empathy for pt and family

    Cons

    The obese people in Memphis, carrying all the heavy equipment

    Advice to Management

    More money for the extreme stress and physical body damage

  8. "EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT
    Current Employee - EMT
    Doesn't Recommend
    Positive Outlook

    I have been working at American Medical Response full-time (More than a year)

    Pros

    Easy job to do for entry level EMS workers and first responders

    Cons

    Management and dispatch are bias and do not communicate with employees. Lowest pay in the area.


  9. Helpful (1)

    "AMR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-Basic in Indianapolis, IN
    Current Employee - EMT-Basic in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than a year)

    Pros

    Management isn't bad, has good pay and benefits, new and great equipment to be used, just starting out in Indy so has room to grow

    Cons

    Short staffed, busy shift, don't recognize good employees very well, do one thing wrong and you may get fired without warning.

    Advice to Management

    Listen to employees, hire more certified people


  10. "Stable and plenty of Training Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT
    Current Employee - EMT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than a year)

    Pros

    You can get your recertification for CPR and can get CE credits as well through classes taught at HQ, depending on your stations location. In my area, it's like a big family at the station, we all look out for each other, including management. Due to it being a big company, you have a lot of discounts and good insurance to take advantage of.

    Cons

    Moral varies by location. There are unions in a lot of areas. Uniform orders take a while to get in for some reason.

    Advice to Management

    Be more strict in the hiring process to keep out some of the bad eggs. We have a lot of good people, but I've seen the bad ones ruin moral for their shift rotation.


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