American Medical Response Reviews | Glassdoor

American Medical Response Reviews

Updated December 6, 2018
607 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Medical Response President Edward “Ted” Van Horne
Edward “Ted” Van Horne
154 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "The high call volume and wide variety of patients ensures that an EMT has ample opportunity to sharpen their skills" (in 16 reviews)

  • "Pros friendly and diverse environment, plenty of overtime" (in 12 reviews)

Cons
  • "Low staff low pay upper management cares less for thier employees" (in 50 reviews)

  • "Long hours, often get off late due to high call volume" (in 24 reviews)

More Pros and Cons

  1. "I was happy there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT-B in Concord, CA
    Former Employee - EMT-B in Concord, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Medical Response part-time (More than a year)

    Pros

    Decent leadership, great coworkers, pay wasn’t terrible

    Cons

    Loads of nonsense training and the EPCR will make you crazy

    Advice to Management

    Let your EMTs and Medics have input the next time you need to pick a complicated computer charting program


  2. "EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in Concord, CA
    Current Employee - EMT-B in Concord, CA

    I have been working at American Medical Response part-time (More than 8 years)

    Pros

    Only 911 provider in the county

    Cons

    Poor management, very poor communications

  3. "EMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Irwindale, CA
    Current Employee - EMT in Irwindale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than a year)

    Pros

    Great people, good communication. Great experience for IFT, 911, CCT, and standbys. Best company to start at rather than those shady small companies

    Cons

    Equipment for battery operated gurneys get stolen. Not very flexible with school schedules


  4. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwood Village, CO
    Current Employee - Anonymous Employee in Greenwood Village, CO

    I have been working at American Medical Response part-time (Less than a year)

    Pros

    Great people and tons of options

    Cons

    No cons to really mention


  5. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Medical Response full-time

    Pros

    Decent pay & benefits. Awesome co-workers.

    Cons

    Profits before people. Inexperienced management.


  6. "Great work, difficult environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Safety Dispatcher in Wildwood, FL
    Current Employee - Public Safety Dispatcher in Wildwood, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Medical Response full-time (More than a year)

    Pros

    Recent change of manager
    Rewarding work
    Beautiful center
    Rotating 12hr shifts, work 36hrs/week then 48hr/week

    Cons

    Many years of poor management
    Workplace moral is low
    Favoritism is often remarked on
    Very few chances to move up in the company


  7. "Lots of doing, not enough thinking"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Medical Response full-time

    Pros

    Opportunity to have a real impact.

    Cons

    Worn out vehicles. Slow documentation software.

  8. "EMT-Intermediate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emt-I in Waterbury, CT
    Former Employee - Emt-I in Waterbury, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Medical Response full-time (More than 5 years)

    Pros

    Great coworkers, rewarding job, tons of overtime available.

    Cons

    Immature and retaliatory management, old busted-up equipment, mechanic that couldn't repair a Tonka truck trying to fix ambulances just doesn't work.

    Advice to Management

    Get your head out of your 4th point of contact and realize your employees are your greatest assets, not nuisances that you dwell being around.


  9. "Good for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Seattle, WA
    Current Employee - EMT in Seattle, WA

    I have been working at American Medical Response full-time (More than a year)

    Pros

    It's a stepping stone and they know it. So if you're looking to get in hours and gain experience it's a good choice. The pay is better than other private ambulance companies and the people are fairly nice.

    Cons

    Pointless healthcare plan
    It's a big operation so expect to be a cog.

    Advice to Management

    CBTs and training are great - but hard to implement given the lack of wiggle room time and patient care can overall impact the client. If I'm being told to rush by a supervisor but a patient needs me - it creates an undue conflict on workers. One that could impact health and quality of care. For those of us serious about the medical field it leaves an overall bad impression.


  10. "Entry level position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Medical Response part-time

    Pros

    Gain valuable skills working 911 system.

    Cons

    Poor pay, long hours, no breaks.