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    American Medical Response Reviews

    Updated December 6, 2018
    607 reviews

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    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    American Medical Response President Edward “Ted” Van Horne
    Edward “Ted” Van Horne
    154 Ratings

    Employee Reviews

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    Pros

    • "The high call volume and wide variety of patients ensures that an EMT has ample opportunity to sharpen their skills" (in 16 reviews)

    • "Pros friendly and diverse environment, plenty of overtime" (in 12 reviews)

    Cons

    • "Low staff low pay upper management cares less for thier employees" (in 50 reviews)

    • "Long hours, often get off late due to high call volume" (in 24 reviews)

    More Pros and Cons

    1. "I was happy there"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - EMT-B in Concord, CA
      Former Employee - EMT-B in Concord, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at American Medical Response part-time (More than a year)

      Pros

      Decent leadership, great coworkers, pay wasn’t terrible

      Cons

      Loads of nonsense training and the EPCR will make you crazy

      Advice to Management

      Let your EMTs and Medics have input the next time you need to pick a complicated computer charting program

    2. "EMT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - EMT-B in Concord, CA
      Current Employee - EMT-B in Concord, CA

      I have been working at American Medical Response part-time (More than 8 years)

      Pros

      Only 911 provider in the county

      Cons

      Poor management, very poor communications

      3. Join the American Medical Response team
      See Our Latest Jobs

    3. "EMT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - EMT in Irwindale, CA
      Current Employee - EMT in Irwindale, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Medical Response full-time (More than a year)

      Pros

      Great people, good communication. Great experience for IFT, 911, CCT, and standbys. Best company to start at rather than those shady small companies

      Cons

      Equipment for battery operated gurneys get stolen. Not very flexible with school schedules

    4. "Love it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Greenwood Village, CO
      Current Employee - Anonymous Employee in Greenwood Village, CO

      I have been working at American Medical Response part-time (Less than a year)

      Pros

      Great people and tons of options

      Cons

      No cons to really mention

    5. "Former employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at American Medical Response full-time

      Pros

      Decent pay & benefits. Awesome co-workers.

      Cons

      Profits before people. Inexperienced management.

    6. "Great work, difficult environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Public Safety Dispatcher in Wildwood, FL
      Current Employee - Public Safety Dispatcher in Wildwood, FL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at American Medical Response full-time (More than a year)

      Pros

      Recent change of manager
      Rewarding work
      Beautiful center
      Rotating 12hr shifts, work 36hrs/week then 48hr/week

      Cons

      Many years of poor management
      Workplace moral is low
      Favoritism is often remarked on
      Very few chances to move up in the company

    7. "Lots of doing, not enough thinking"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at American Medical Response full-time

      Pros

      Opportunity to have a real impact.

      Cons

      Worn out vehicles. Slow documentation software.

    8. "EMT-Intermediate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Emt-I in Waterbury, CT
      Former Employee - Emt-I in Waterbury, CT
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at American Medical Response full-time (More than 5 years)

      Pros

      Great coworkers, rewarding job, tons of overtime available.

      Cons

      Immature and retaliatory management, old busted-up equipment, mechanic that couldn't repair a Tonka truck trying to fix ambulances just doesn't work.

      Advice to Management

      Get your head out of your 4th point of contact and realize your employees are your greatest assets, not nuisances that you dwell being around.

    9. "Good for experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - EMT in Seattle, WA
      Current Employee - EMT in Seattle, WA

      I have been working at American Medical Response full-time (More than a year)

      Pros

      It's a stepping stone and they know it. So if you're looking to get in hours and gain experience it's a good choice. The pay is better than other private ambulance companies and the people are fairly nice.

      Cons

      Pointless healthcare plan
      It's a big operation so expect to be a cog.

      Advice to Management

      CBTs and training are great - but hard to implement given the lack of wiggle room time and patient care can overall impact the client. If I'm being told to rush by a supervisor but a patient needs me - it creates an undue conflict on workers. One that could impact health and quality of care. For those of us serious about the medical field it leaves an overall bad impression.

    10. "Entry level position"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at American Medical Response part-time

      Pros

      Gain valuable skills working 911 system.

      Cons

      Poor pay, long hours, no breaks.