American Medical Response Reviews | Glassdoor

American Medical Response Reviews

Updated February 13, 2017
375 reviews

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375 Employee Reviews

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Pros
  • High call volume really gets you familiar with a variety of calls (in 12 reviews)

  • Good benefits, work from home and worked with you for time off (in 14 reviews)

Cons
  • Low pay, no benefits for part-timers (in 28 reviews)

  • Poor pay and unreliable equipment/trucks, High call volume and the system is severely understaffed (in 9 reviews)

More Pros and Cons

  1. "Laid back work enviroment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in San Francisco, CA
    Current Employee - EMT-B in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Medical Response part-time (More than 5 years)

    Pros

    Good co workers and supervisors. Good ems system, great stand bys.

    Cons

    Ift strike cars suck balls. 911 side is the best side. NO PARKING FOR STAFF, CARS GET broken INTO ON A DAILY basis.

    Advice to Management

    Listen to your staff


  2. "Good group of people, not worth the money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Medical Technician in Tampa, FL
    Former Employee - Emergency Medical Technician in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Medical Response full-time (More than a year)

    Pros

    You get the chance to run 911 calls with HCFR and TFD
    Most of the employees make it feel like a family style work environment
    The scheduling is rather flexible

    Cons

    Salary is not even close to competitive
    Trucks are outdated, stretchers are never serviced
    Won't try to get better equipment to make the job more user friendly

    Advice to Management

    Upgrade your equipment, and make your salary actually competitive with the other local private EMS companies.


  3. "Good Coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Concord, CA
    Current Employee - Anonymous Employee in Concord, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (More than 10 years)

    Pros

    As one of, if not the, largest ambulance companies in the nation, its got a lot of brand recognition in the hospitals. The paramedics and EMTs are like family in most locations.

    Cons

    Communication from the upper management to the field is sometimes lacking. The website and email use has improved awareness of what's going on, generally.The ambulances often have way too many miles on them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Akron, OH
    Current Employee - Anonymous Employee in Akron, OH
    Recommends
    Positive Outlook

    I have been working at American Medical Response full-time (More than 10 years)

    Pros

    Great place to work! People take a lot of pride in what they do and provide excellent care to their patients.

    Cons

    Overtime is often required of EMTs and Medics.


  6. "Emt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Medical Response full-time

    Pros

    I am fairly new to AMR so I probably lack an in depth review, but I was at Care Ambulance San Diego before and AMR is a huge step up.

    Cons

    Being part of the Rural Metro side with this merge going on has created a mess when it comes to trying to contact someone about an issue

    Advice to Management

    Not sure what advice I can give to management until the whole merge in complete so I can really see what still needs work. I think the only advice would be answering the phones like they said they would be there to do and duty supervisors not give attitude when we have important question even when it's late at night.


  7. "It's been amazing. The people are very friendly. Training programs are beneficial."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Emergency Medical Technician in Akron, OH
    Current Employee - Emergency Medical Technician in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Medical Response full-time (Less than a year)

    Pros

    The orientation was very informative. Lunch was provided the first day. Ride time after orientation was great and the field training officers are awesome!

    Cons

    There is little to no real flexibility with the scheduling system.

    Advice to Management

    At this time, I have no advice for management. They are doing a spectacular job.


  8. "Best place I've ever worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They give me all the tools required to do my job. Much better than any surrounding area ambulance companies.

    Cons

    None, but I have to type 5 words


  9. "Good starting place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at American Medical Response full-time

    Pros

    Great experience but not a long term career

    Cons

    Management is more worried about making money than patient care

    Advice to Management

    Remember the little people


  10. "Nice place to transition to better work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun people to work with.

    Cons

    No benefits for part timers, but you can pick whatever hours you want. Management can be terrible sometimes.


  11. "Great way to get into EMS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Haven, CT
    Current Employee - Anonymous Employee in New Haven, CT
    Recommends

    I have been working at American Medical Response full-time (More than 5 years)

    Pros

    You'll get the experience of working in EMS and it'll make you a better person in stressful environments. The best part is probably your partner and the people you work with in your level.

    Cons

    No recognition from Management. You'll feel like you are just a number, it'll turn you from a person who started the job with the joy and vision of helping people and turn you into a grumpy individual.

    Advice to Management

    RECOGNITION. Recognize the people who are doing everything to do their best in a highly stressful environment before they get burned out and quit.



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