American Medical Response Reviews | Glassdoor

American Medical Response Reviews

Updated December 12, 2017
490 reviews

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490 Employee Reviews

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Pros
  • The high call volume and wide variety of patients ensures that an EMT has ample opportunity to sharpen their skills (in 15 reviews)

  • Excellent coworkers, flexible schedule (in 19 reviews)

Cons
  • Low pay, considering the things you see as an EMT (in 35 reviews)

  • Long hours, often get off late due to high call volume (in 18 reviews)

More Pros and Cons

  1. "AMR Part-Time Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Medical Response part-time

    Pros

    Great partners and relatively flexible scheduling

    Cons

    Mainly BLS work, bridge program access was limited


  2. "EMT review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Medical Response full-time

    Pros

    911 calls
    EMS experience of all sorts of calls from BLS, ALS and CCT
    Medical Benefits aren't bad
    Better then other ambulance companies

    Cons

    Posting plans don't make sense
    Not enough units
    Lots of bed delays
    Burned out employees
    Pay is not livable
    Must work lots of overtime
    Supplies vary, need more

    Advice to Management

    Listen to employees with concerns
    Defend employees
    Fix the dispatch posting plans
    Pay all employees a livable wage

  3. "Valencia County"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Albuquerque, NM
    Current Employee - Paramedic in Albuquerque, NM
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at American Medical Response full-time (More than 3 years)

    Pros

    Flexible schedule. Management helps in working with school schedules, family obligations and such

    Cons

    Lack of infrastructure and leadership

    Advice to Management

    Quit playing favorites. Provide regular 24/7 supervisors, uniformity, & consistency


  4. "Company overall is ok, but local management sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Medical Response full-time (More than 10 years)

    Pros

    A steady paycheck until someone decides they don't like you.

    Cons

    No communication, sneaky management, won't discuss directly. Need a reality check! That new management training isn't working for some managers!!!

    Advice to Management

    Get a clue! You wonder why you have to always keep hiring constantly and you can't keep anyone? Why do they all leave? Why don't they want to take any shifts and schedulers have to beg and kiss their booties to get them to work! Get a clue! I hope the sale of AMR gets a new breed of managers in their. The old ones that keep hanging on for the paycheck are driving employees away.


  5. "Ok to start if you don't have responsibilities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT
    Current Employee - EMT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of shifts available most likely not the ones you want.

    Cons

    Only odd shifts available.
    Very little flexibility.
    Horrible pay.


  6. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT in Riverside, CA
    Former Employee - EMT in Riverside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Medical Response (More than 5 years)

    Pros

    You gain a ton of experience with patient care

    Cons

    Hard to make decent money unless you do a lot of overtime


  7. "Emergency medical tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Medical Response full-time

    Pros

    A lot of room for OT

    Cons

    You can get held over a lot.

  8. "Josephine County Oregon, "you are replaceable""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Grants Pass, OR
    Current Employee - EMT in Grants Pass, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Medical Response full-time (Less than a year)

    Pros

    Most emt's and medics are good people.

    Cons

    Very high turnover. Low pay. penalized on pay if you call in sick or take vacation using PTO time. Management only cares about getting more transports. There online mandatory training even states it is more important to transport a patient irregardless of the patients or families wishes. Remember, you work for a "For Profit Company".

    Advice to Management

    You only pretend to listen or care. why start now?


  9. Helpful (1)

    "Good place to start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT in Independence, MO
    Former Employee - EMT in Independence, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Medical Response full-time (More than 3 years)

    Pros

    This in an interesting job for someone who is starting out and needs experience.

    Cons

    Reports kicked back for invalid reasons.

    Advice to Management

    Be more about patient care and not about money...


  10. "There's better EMS jobs out there :-("

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT
    Current Employee - EMT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Medical Response full-time (More than a year)

    Pros

    Lower people have always seemed great. Always hard working, always willing to teach the newer EMT's and medics. Patient care is held to a very high standard. It's an okay place to start out if you're still living with your parents and don't have to pay rent but don't look at it as long term, especially if you plan to go to Paramedic School down the road. You won't be able to afford it.

    Cons

    Barely livable wages for the number of hours worked. I had to go on food stamps for awhile. Almost ended up homeless. I was able to skate by doing A LOT of overtime hours. Most of the EMT's in my ops are in the same boat. It's kind of a running joke with us. Medics aren't much better off. Work 50+ hours a week with no lunch breaks, barely able to live on the salary. My advice: search other ambulance services. Most pay their EMT's around $15/hr. You can live off that reasonably and still make your way to paramedic school or pursue a bachelors in nursing down the road.

    Advice to Management

    Pay us something we can live off of. If our patients or contracts knew what we get paid they would probably take Uber to the hospital instead.


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