American National Insurance Reviews | Glassdoor

American National Insurance Reviews

Updated July 20, 2017
218 reviews

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3.2
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James Pozzi
2 Ratings

218 Employee Reviews

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Pros
Cons
  • Low pay but not bad for the area (in 11 reviews)

  • Low Pay across company, Unachievable goals set by upper management, low quality qa analyst (in 7 reviews)

More Pros and Cons

  1. "Getting Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Springfield, MO
    Current Employee - Middle Management in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American National Insurance full-time (More than 8 years)

    Pros

    After the coming together of the Enterprise, I think we are on the mends. Communication is getting better and still has some improvements to be made. Facilities are being updated. Top management is providing more than lip service when they say they are listening. More focus is being put on helping folks have a satisfying career and not just a job.

    Cons

    Unfortunately, in some areas of the company the "good ole' boy network" is still alive and well.
    The top two items on the all employee survey were pay and health insurance. Communication as to what is or is not being done about both of those is not happening.
    There are too many layers in the management team. There are many managers/executives that have less than 3 people reporting to them and some with nobody at all. That doesn't seem very lean and seems like an opportunity.

    Advice to Management

    Address the tough questions.
    Do not assume an announcement on the intranet is getting out to everyone.
    Bite the bullet and address the pay situation.
    Keep up the good work on the things you are doing.
    Thank you for updating the buildings we spend 1/3 of our lives in. It is very nice to see the progress that is being made.
    Take a good strong look at your managers and executives. Are they growing their people or are they occupying a space?
    Who in management are your leaders, who are your followers, and who are your dictators (you currently have all three)?


  2. "American National is a great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Murray, UT
    Current Employee - Insurance Agent in Murray, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American National Insurance full-time (More than a year)

    Pros

    American National is great in so many different ways. Bozena Brinkman is so supportive and is always there to answer any of her agents questions or needs. I have had my insurance with American National since I was 16 and my mom has been with them since 1993. They are always there to take care of any of their clients needs. I chose to work with American National over different companies because I believe in what the company provides and they have always taken care of me with my personal insurance! I would definitely recommend working for American National!

    Cons

    I don't have any problems or negative things to say about American National.

  3. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Springfield, MO
    Current Employee - Business Analyst in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American National Insurance full-time (More than 8 years)

    Pros

    Great atmosphere - wonderful people
    Lots of paid time off - PTO, paid holidays and floating holidays
    Work from home option in some departments
    Paid industry classes including Management courses
    Tuition reimbursement
    Some departments have a flexible work schedules
    Many career growth opportunities in Insurance and Corporate Technology
    Good managers
    Company holds seasonal morale improvement activities
    Free stuff - Cups, Shirts, Bags, etc.
    Current department allows a great work/life balance
    Employees are surveyed regularly and improvements are made
    Easy to use Intranet

    Cons

    Expensive health benefits
    Relatively low pay in some departments compared to industry standards

    Advice to Management

    Continue to seek and accept feedback from employees. Our industry is going digital - make the move to grow with our clients. Complete more department wide focus groups so everyone, especially millennials, can feel and be heard. Implement employee ideas and if they don't work, go back to the drawing board. Change is good! Upper management: please raise pay so you keep the good employees. This company has so much to offer. If employees were paid better for their job duties, maybe more employees wouldn't leave for $5K more. Invest in and develop our young employees, they are our future.


  4. Helpful (2)

    "I think its on the lower side of average."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Springfield, MO
    Current Employee - Senior Business Analyst in Springfield, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at American National Insurance full-time (More than a year)

    Pros

    37.5 hour work week
    1$:1$ 401k match up to 6%
    Around 3 weeks vacation per year -- fully granted

    Cons

    I have been here almost 8 months. There has been little to no training on their systems.
    The teams I have encountered are locked into the "we have done it this way" type of mentality.
    There are lots of people who have been here for decades many of wich have not seen/worked for other companies and refuse to open their eyes even if there is a better way to do things.
    Not overly welcoming for new associates - at least I feel that way
    There are only a few leadership and higher paying positions opened up every month because the company is so top heavy so be ready to stay in your position for a while

    Advice to Management

    1. Communicate
    2. Allow mentoring, job shadowing, personal as well as professional development
    3. Allow your company to grow people not keep them down

    I understand that insurance is really around managing risk, and yes I can agree that there are good reasons to be conservative but you are being so conservative that it makes new people not feel welcome. I wonder what the turnover rate here is....


  5. Helpful (4)

    "ANICO - Family of Companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in League City, TX
    Current Employee - Associate Manager in League City, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American National Insurance full-time (More than 3 years)

    Pros

    Good benefits with strong 401k plan and plenty of vacation time for new employees just starting out, strong job security in the right department, growth potential for hard workers

    Cons

    Very poor salaries, there is some disorganization in most areas, there is high turnover in the lower ranks which lead to poorly trained units and staff which in turn results in very micro-managing upper management. The customer service is very poor and the amount of agents leaving the company nearly equals the new ones coming in

    Advice to Management

    Management need to try harder to keep good employees from leaving. Paying people so low and taking away incentives to stay leads to such high turnover that it hurts you in the long run. Stop playing checkers and start playing chess


  6. Helpful (3)

    "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Eagle Pass, TX
    Former Employee - Insurance Agent in Eagle Pass, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American National Insurance full-time (More than 3 years)

    Pros

    You're not stuck in an office and you have freedom to go visit clients. If you meet the quota for the year, you have a nice vacation paid for.

    Cons

    Company does not provide fuel allowance. Chasing clients for their premiums. Sales managers and district managers are also on commission so they are constantly on you about sales.

    Advice to Management

    Learn to work with your agents, remember we are a big part of the company and your salary.


  7. Helpful (1)

    "Loved this job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Agent in Houston, TX
    Former Employee - Field Sales Agent in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American National Insurance full-time (More than a year)

    Pros

    Great pay as long as you work hard
    Loved my Co workers
    Great bonuses
    If you do good you get to go on trips
    Make your own schedule

    Cons

    I had no bad experiences

    Advice to Management

    None

  8. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Underwriter in Glenmont, NY
    Current Employee - Associate Underwriter in Glenmont, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American National Insurance full-time (Less than a year)

    Pros

    Flexible schedule and a relaxed environment, also not too stressful. A lot of team building activities. 401k match is decent

    Cons

    Pay is well below average. Lots and lots of turnover, however this may be due to pay. Responsibilities can change at the drop of a dime. Company has resorted to using a different job title to try and draw in applicants.

    Advice to Management

    Improve salaries


  9. Helpful (4)

    "Terrible. Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CIF AUW in Springfield, MO
    Current Employee - CIF AUW in Springfield, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American National Insurance full-time (More than 5 years)

    Pros

    Hours are nice. We get to wear jeans once a week. That's about it.

    Cons

    Expensive benefits. Company manages their own employees benefits and still charges more than competitors. Horrible raises. Most years you'll maybe get an extra 20 bucks a month but you're expected to work harder each year. Poor management. People at top don't listen and ignore everyone else. Hr is pointless. They're in the pocket of management and don't care about the individuals. Outside applicants get favor over internal candidates.

    Advice to Management

    Leave the company and seek psychological help.


  10. Helpful (2)

    "Sr. Licensing Adminstrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Licensing Associate in Houston, TX
    Former Employee - Senior Licensing Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American National Insurance (Less than a year)

    Pros

    Vacation was given as hired

    Cons

    Worse Management Skill.

    Advice to Management

    Stop treating employee like a slave. Stop Bullying.


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