American National Insurance Reviews | Glassdoor

American National Insurance Reviews

Updated May 9, 2018
258 reviews

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3.0
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James Pozzi
23 Ratings

258 Employee Reviews

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Pros
Cons
  • Low pay but not bad for the area (in 14 reviews)

  • Low Pay across company, Unachievable goals set by upper management, low quality qa analyst (in 8 reviews)

More Pros and Cons

  1. "Multi-Line Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Kent, WA
    Current Employee - Territory Manager in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American National Insurance full-time (More than 3 years)

    Pros

    Amazing Company with strong ethics and management support.

    Cons

    Not enough social time with Agents

    Advice to Management

    Keep up the great work


  2. "LOVE MY JOB!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Representative in Kent, WA
    Current Employee - Human Resources Representative in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American National Insurance full-time (More than a year)

    Pros

    I love working with our management team and agents. Feels like family when we are at our lunch meetings or seminars. Exciting career with energy surrounding me. Working with ethical people means everything.

    Cons

    Limited parking for number of agents

    Advice to Management

    More parking

  3. Helpful (1)

    "Blah"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at American National Insurance full-time (More than 5 years)

    Pros

    hard to get fired but thats about it

    Cons

    Low pay, no mobility, little appreciation for work


  4. Helpful (1)

    "Needs more focus on front line employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American National Insurance full-time

    Pros

    Working with a local agent, there can be a lot of opportunity to grow and develop, learning many life skills not only about insurance but how it also plays into other aspects of life. Pay was competitive, but no benefits offered from local agency.

    Cons

    The corporate office does not seem to take much input from the local agent and local agency staff who are taking the difficult calls from clients. The company continues to increase rates, and presents it in a unclear way with no help on how to best handle the calls about premium increases. Also, many issues with company provided software and website, but no clear way to submit suggestions. When a suggestion is made to improve, it never seems to go anywhere. Also, the culture of the company is very male-dominant and is plagued with religious favoritism.

    Advice to Management

    Listen to local agencies about their concerns with programs, rate increases, etc. Take these requests seriously and offer real-world help to solve the problems. Work with agents who handle these issues on a daily basis to best help other agents.


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Administrative Assistant in Galveston, TX
    Current Employee - Marketing Administrative Assistant in Galveston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American National Insurance full-time (More than 3 years)

    Pros

    Flexible hours, location, atmosphere, people

    Cons

    Insurance rates. 401 k is not that great


  6. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American National Insurance full-time

    Pros

    Some great people. Many I am still friends with and see and talk to weekly.

    Cons

    Managment is TERRIBLE. When I started the claims division was split between managers. It was a great place to work. Our claims manager was always willing to give support and compliment great work when earned. She retired and the place quickly turned into a house of horrors. People crying in the halls. Disciplinary write ups for little or no reason. It is not just the industry I worked for several other insurance companies for many years and was NEVER given a bad review in 25 years. This place is hell.

    Advice to Management

    Find new careers.


  7. "Sales agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Lafayette, LA
    Former Employee - Insurance Sales Agent in Lafayette, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American National Insurance full-time

    Pros

    Everyone was so supportive during and after training.

    Cons

    Once you're licensed, its commission based.

    Advice to Management

    There are new managers now, but when I worked there I was very pleased with management.

  8. Helpful (1)

    "Clerical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical in Springfield, MO
    Former Employee - Clerical in Springfield, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American National Insurance full-time (More than 8 years)

    Pros

    You get a check. They make you feel like a piece of crap if that is considered a PRO.

    Cons

    Will lie to you, do not try to help promote you in anyway. Only will help who they want and if you are not in the group they will give excuse after excuse why you cannot be promoted. Only company I know where you have experience, college education, excellent reviews and still cannot get anywhere. They were not willing to help advance you at all.

    Advice to Management

    Maybe they should concentrate and building their staff up and making them better instead of keeping their thumb on them and controlling everything and then lying about it like they did not have any control. Very political and I am not playing the games.


  9. "It is a family oriented company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Clear Lake, TX
    Current Employee - Senior Software Engineer in Clear Lake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American National Insurance full-time (More than 3 years)

    Pros

    We have flexible hours of 37.5 hour weeks with every other Friday off. It is a family oriented company.

    Cons

    Benefits are not very good. There are no annual bonuses. Health insurance is costly and not very good.

    Advice to Management

    Implement a real bonus program.


  10. Helpful (1)

    "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Customer Service Representative in Springfield, MO
    Former Employee - Claims Customer Service Representative in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American National Insurance full-time (More than a year)

    Pros

    I loved my time here. Very relaxed environment and good pay for the work!

    Cons

    Fellow employees were overly negative about being "busy". Guess what, you'd have no job if we weren't.

    Advice to Management

    Get rid of or quit praising negative Nancy's just because they've stuck around a while.


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