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American National Insurance

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American National Insurance

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American National Insurance Employee Reviews about "great people"

Updated Nov 20, 2021

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Found 31 of over 607 reviews

3.7
67%
Recommend to a Friend
81%
Approve of CEO
American National Insurance President and CEO James Pozzi (no image)
James Pozzi
184 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay but not bad for the area(in 39 reviews)
  • "Management is poor.(in 31 reviews)
  • "There is no formal training program besides watching videos.(in 18 reviews)
  • "Salaries start low and grow slow.(in 13 reviews)
  • "They don’t care about customers all they care is about writing policies they oversell, when they could just add to the policy, and managers always talk bad about other agents in front of other agents.(in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American National Insurance and is not affected by filters.

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Reviews about "great people"

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  1. 3.0
    Former Contractor

    Former Agent

    Apr 26, 2017 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people within the company

    Cons

    Potential to earn is hindered by lack of training to generate new business.

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  2. 3.0
    Current Employee, more than 8 years

    Not the company it was 5 years ago

    Jul 25, 2014 - Senior Claims Specialist in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are many great people that have been here a long time. The location and city are nice.

    Cons

    This company is trying to grow without the proper management training or motivation to do so. A recent software implementation completely failed. There was no training leading up to it and no plan to correct problems.

    Continue reading
    1 person found this review helpful
  3. 4.0
    Current Employee, more than 1 year

    Great Company

    Mar 24, 2021 - Programmer Analyst in Glenmont, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with very flexible work-life balance

    Cons

    salary is slightly low compared to other companies with similar jobs

    2 people found this review helpful
  4. 3.0
    Current Employee, more than 1 year

    Insurance Agent

    Sep 21, 2015 - Insurance Agent in Springfield, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has great people working for them. The have a very supportive work environment and many different agents want to help out the newer hires to try to help them succeed. The company has many great products for clients to choose from.

    Cons

    very stressful position and the pay is not enough for a person to live on. the company needs to be very specific up front on the pay structure in the beginning. It has a very confusing pay schedule that they should go over more because the new person does not understand it.

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  5. 4.0
    Former Employee

    Great Opportunity for the right person

    Dec 13, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training. People here are great! Both in state and out of state employees!! Life sales commissions are top notch.

    Cons

    The software to produce consistent and quick quotes is somewhat dated but it was getting better. A possible better fit for more experienced agents.

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  6. 4.0
    Current Employee, more than 5 years

    Great People; Stable Company; Technology Upgrades Needed

    Dec 28, 2017 - Anonymous Employee in Albany, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with. Very family oriented and very secure company.

    Cons

    Not as technologically advanced as we need to be in order to offer our employees and customers the best service possible.

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  7. 2.0
    Former Employee, more than 1 year

    Customer Service Rep-Intern

    Oct 19, 2013 - Customer Service Representative in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management was nice and understanding when it came to personal leave. They offered a good work/life balance. Continued education was a little stressful as a full time student but was useful. MOST of the people I worked with were great.

    Cons

    There were too many programs to reference while working on a claim and dealing with people on the phone, they are designing a new claims system now so hopefully that fixes it. In my area there was too much office drama, some people forgot they were out of high school, made an already stressful job more stressful. Kind of like a hostile work environment...

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    1 person found this review helpful
  8. 3.0
    Current Employee, more than 5 years

    Not a place I will work forever.

    Mar 9, 2014 - Anonymous Employee in Springfield, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a M-F job and there are some great people that work there and I have made some lifelong friendships.

    Cons

    Depending on the department you work in, you are expected to do way too much work and have too much responsibility for the pay that you receive.

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  9. 5.0
    Former Employee, more than 5 years

    Executive Assistant

    Jun 14, 2016 - Executive Assistant to Chief Executive Officer in Kansas City, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with. Flexible hours. The company cares about you as an individual. Everyone there has a professional and likable demeanor.

    Cons

    There are no downsides. Outdated filing system.

    Continue reading
    1 person found this review helpful
  10. 1.0
    Former Employee

    Claims

    May 9, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some great people. Many I am still friends with and see and talk to weekly.

    Cons

    Managment is TERRIBLE. When I started the claims division was split between managers. It was a great place to work. Our claims manager was always willing to give support and compliment great work when earned. She retired and the place quickly turned into a house of horrors. People crying in the halls. Disciplinary write ups for little or no reason. It is not just the industry I worked for several other insurance companies for many years and was NEVER given a bad review in 25 years. This place is hell.

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    2 people found this review helpful
Viewing 1 - 10 of 31 Reviews

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American National Insurance photo of: Yearly Trip to Hotel Del, San Diego, CA
American National Insurance photo of: Kelly Chapman, case manager, LNB took a beautiful picture of the Galveston office at sunrise.
American National Insurance photo of: To recognize all the hard work the Agent Experience team has accomplished, a lunch was held in their honor in Springfield! Kudos to Jeff Vale for providing the delicious BBQ meats!
American National Insurance photo of: Charlotte Buscha, supervisor, Health Customer Service took her new puppy Poppy for a walk right in front of the Springfield office after she picked her up in Rogersville from Ozark Mountain Tervurens.
American National Insurance photo of: Jazminn Motley, advanced case manager, Life New Business got engaged on her vacation in St. Lucia! The Life New Business team in Albany decked out her desk in tropical, engagement decor while she was
American National Insurance photo of: The MLA team including Melissa Poor, Shirley Broussard and Barbara Falkenhagen are ready to take flight to the Bahamas for the 2022 MLA Conference.
American National Insurance photo of: Trainings
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