American Public University System Reviews

Pros

Flexible work environment, opportunities to work from home, depending on the department you're in you may have a great deal of autonomy. Lots of great people.

Advice to Management

Focus on exceptional and over the top student support, and employee morale. Dedicate more team members to forward facing roles so we can better support our students.

Pros

You can teach online.

Advice to Management

Take a look at the workload.

Pros

Loved the atmosphere of the company

Advice to Management

Communication

Pros

I'm trying to think of Pros that haven't been mentioned by others already yet, but I'll probably still end up echoing them anyway - sure, there is a great, solid benefits package, 401k, free tuition, remote work from home (a huge plus to be able to sleep in until right before work starts) etc. But this is also hands-down the best management and work environment I've been in - great bosses and great coworkers. They take ethics seriously here at APUS, too (which is something that couldn't be said for my previous employer, the one I worked for before coming to APUS.)

The work I do in my job is also fair, assessed fairly, not too stressful, and predictable enough that I don't have to worry about what I'll be doing the next day. It can be boring, but it's steady, calm, and not difficult. A great job for someone who likes stable security and low stress.

Management is also willing to think long-term. By implementing a new technological system one year, they were able to gradually reap huge benefits and greatly streamline work a year or two later (and for many years to come.) Made our jobs perhaps 15% easier.

If it weren't for the job location (management has become more restrictive about remote-work locations), I would want to work here my entire career, for decades, until the day I retired.

Advice to Management

Give salary raises of 3-4% instead of just 2% annually. Doing away with the bonuses was OK, but 2% is too little.

Stop spending money on unnecessary things. Don't be penny wise but pound foolish. And reduce the tuition rate back down to the GI Bill-reimbursed level, not a penny more. That was bad for student enrollment.

And although I'm not an adjunct professor, the adjunct profs should be paid more.

Other than that, you're doing great; this is still an A- workplace to be; a B+ at the very least.

Pros

Telecommuting options for some departments, decent pay for the industry/ location

Advice to Management

None at this point. You’ve done too much damage to repair the work environment. Outsource the under-staffed departments and merge with another institution already. That’s clearly the path we’re taking, though it hasn’t been communicated from management.

Pros

Many work benefits, generally a flexible schedule, and enjoyable coworkers. This does depend on department.

Pros

After years of inadequate CIOs, the company has a CIO that is well qualified and already making a huge difference in just three months. He has years of issues and bad decisions to fix, so it will take time. The organization is lucky to have Patrik. I’m concerned the success of IT is dependent on keeping him on staff.

Advice to Management

Keep the new CIO. Listen to his advice as he has great knowledge and experience.

Pros

Aside from the tangible benefits which have been listed (ie. great employees, tremendous benefit package, and very comfortable working conditions) there's a layer not discussed. The Leaders, to include Dr Boston, truly care about their employees! In a time of crisis or need there's never a discussion of whether the university will look out for their own or not. It just happens! Why? Simply put, "because they care". Dr Boston has cultivated that environment. And the same applies for the student population. The intent and drive has always been "to support the needs of our student body". For any university employee -you can't ask for more! That's the pinnacle of success in terms of wanting to work with an institution of higher learning. APUS is a great university to work for and learn from!

Advice to Management

I know APUS will continue to excel. Rely on the 'best Leaders' and allow them to continue to shape the culture. Continue to make the focus on the students, as I know you will, and the keep the communication flowing to all employees.
This has been a great 15+ years! I feel honored to have been a part of this!
GV

Pros

Work from home, flexibility in schedule, colleagues

Advice to Management

Be up front and informative. Don’t say one thing to turn around and go in the complete opposite direction. Don’t make a dept or committee do a lot of work to thenturn around and lay them off. Many years of hard work went into making a department the leaders of the university to then turn around and let them go. I hope you take notice of what made the university great and now that they’re gone you will see what’s missing.

Pros

Remote capability
Decent pay
Insurance is good.

Advice to Management

Listen to your employees. They are unhappy!