American Public University System Reviews | Glassdoor

American Public University System Reviews

Updated October 7, 2018
202 reviews

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2.5
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Dr. Wallace E. Boston
74 Ratings

202 Employee Reviews

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Pros
  • "The pay was not great but being able to work from home outweighed the low pay" (in 26 reviews)

  • "Management understands work-life balance" (in 9 reviews)

Cons
  • "Low pay, company internal culture is changing" (in 14 reviews)

  • "Some Travel and need PhD for full time work" (in 9 reviews)

More Pros and Cons

  1. "Great Peaplo to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Temp in Charles Town, WV
    Former Employee - Finance Temp in Charles Town, WV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Public University System full-time (Less than a year)

    Pros

    Good managment. They provided excellent training. They have great people working for this company. They are not only excellent professionals, but are also excellent coworkers.

    Cons

    No chance of getting a permanent position.

    Advice to Management

    Should try to keep talent people as part of your team.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at American Public University System full-time (More than 8 years)

    Pros

    Great company to work for. They treat their employees like family. Competitive pay. Full time staff can take unlimited classes for free up to the Masters level.

    Cons

    Health insurance is very expensive. You are only allowed to carry two weeks of leave from one year to the next, so if you don't use it you lose it. There is very little room for growth and promotion in some departments

  3. Helpful (1)

    "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Charles Town, WV
    Former Employee - Senior Software Engineer in Charles Town, WV

    I worked at American Public University System full-time (More than 5 years)

    Pros

    Adapt new technology relatively quicker than other organizations I worked with. Plenty of room of growth. Free degree program for Full Time Employees.

    Cons

    Too many processes sometimes keep things slow


  4. Helpful (3)

    "Online Professor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Public University System full-time

    Pros

    Students are fabulous, and I love the courses I teach. I'm happy with my medical benefits.

    Cons

    We don't get holidays. We are held to strict deadlines that are monitored, and so there is no flexible time to take a day off. All grading must be done within 5 days and with a heavy course load for fulltimers, that means working very full days through the week to get them done before Saturday morning, and we are expected to work one day on the weekend contributing to class discussions and answering e-mail. It's not enough just to check email on the weekend; we have to show students that we are present and working. So, in addition to not getting holidays, we don't even get a 2-day weekend.

    Advice to Management

    Stop burning out your best faculty members with this onerous workload. At the very least, give us a weekend every once in a while and Christmas break.


  5. Helpful (2)

    "Low standards, always another absurd training, a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at American Public University System part-time

    Pros

    Work from home, you meet some interesting students

    Cons

    Endless useless trainings, silly out of touch managers who actually make courses worse while trying ham-handedly to improve them without actually doing any work. At APUS, the management is so inept and corrupt. My initial training was done by an HR by an employee who literally could not speak correct English. Courses are a joke, there are cheat sheets all over the internet.

    Advice to Management

    Fire yourselves.


  6. Helpful (3)

    "I worked at APUS for 10 years"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Public University System full-time

    Pros

    I really liked my job. I was an Adjunct Instructor, full time, so I had benefits. The pay was not great but being able to work from home outweighed the low pay.

    Cons

    This school is a for profit Univ. I taught a class where they wanted everyone to pass, even when they did not deserve to. We were told to accept all late work, do not grade spelling, etc. This would not happen in a traditional setting. Also they began piling on more work for less pay.

    Advice to Management

    Treat your instructors well. You had some awesome teachers and let 40 of them go. You should have done more to find jobs for them in APUS since many had been working for APUS for years and were very loyal.


  7. Helpful (6)

    "OMG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Public University System full-time (More than 3 years)

    Pros

    Hard to find something

    Cons

    I am sure company will close in next couple of years. They are pretending that they are doing something but nope. Absolutely nothing.

    Advice to Management

    You need to go to training how to manage professors and staff. Every place I talk has same issue. Depression depression.

  8. Helpful (6)

    "The place is constantly changing..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Public University System full-time (More than 10 years)

    Pros

    Nothing that I can think of now.. because no one knows what’s happening..

    Cons

    Not a place to work as a company in whole and IT. The new CTO not adding any value. New bunch of IT managers who don’t know anything all are Bunch of new comers. I will say APUS and IT is a sinking boat. HR who will NOT do anything for its employees. Within IT there are 100’s of policies that are not applied to other departments. Lot of politics in the name of work.

    Advice to Management

    Stop spending money on these expensive CTO, VP’s , directors.. if you cannot keep your employees happy with basic wants then you won’t see motivated employees.


  9. Helpful (7)

    "Taking advantage of WV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Charles Town, WV
    Former Employee - Director in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Public University System full-time (More than 8 years)

    Pros

    Location is on the outskirts of the commutable DC metro area

    Cons

    Low pay compared to industry standards, no overtime, annual raises below the cost of living increases, no career ladder, poor personnel and fiscal management

    Advice to Management

    Increase wages, stop increasing health insurance rates every year - between cost of living adjustments and health insurance rates, your employees are making less money every year while senior management and above receives larger increases and free company stock.


  10. Helpful (8)

    "Run, run fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charles Town, WV
    Current Employee - Anonymous Employee in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Public University System full-time (More than 5 years)

    Pros

    Not enough to overcome the cons.

    Cons

    Company is in a downward spiral. Lack of management. No employee care.

    Advice to Management

    They don’t like to listen to or take advice.


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