American Public University System Reviews

Pros

Great benefits, flexibility, employee-friendly culture, opportunities to advance and learn new things. Free tuition for employees and discounted tuition for family members!

Advice to Management

More communication from the top will help employees feel connected to the organization.

Pros

Great working environment with a lot of autonomy and flexible schedule. Excellent managers in the school of business

Advice to Management

Have content experts or vendors work with professors to update and renew courses instead of putting this on the professor or reduce the teaching load so there is more time for the other projects outside of the classroom.

Pros

Fair and equitable compensation for most positions other than IT, Ethically sound for-profit online University, Dedicated service to the military and public safety communities.

Advice to Management

Become more aggressive concerning potential acquisitions and new lines of business to help increase shareholder value. Invest more in IT innovation and competitive compensation for IT talent. Change a pervasive risk adverse approach to new projects and lines of business with a "can-do" attitude. Extend greater recognition and respect for longer tenured employees who have valuable knowledge of institutional history and continue to be dedicated to success of the organization. CEO is a ghost and should be more visible to company staff.

Pros

Good Pay
Great Travel Time
Good Staff

Pros

My direct manager is wonderful, company seems to care about employees, having monthly birthday parties and other ways to try and recognize workers

Advice to Management

There is almost no upward movement available. Open up some jobs to entry level managment in places other than on phones.

Pros

This is a good online school to work for because of the support they offer as well as the ongoing training. They clearly communicate who your contact person is when you need to speak to someone.

Advice to Management

There is no advice that I have to offer.

Pros

Can work virtually from anywhere, any time.
Felt supported by management and support teams.
Felt like I really helped students grow.

Advice to Management

Good business model, find that tricky balance between profit and education.

Pros

Great atmosphere to work. Supportive management. Friendly co-workers and employees. Lots of choices for benefits.

Advice to Management

Communicate more. Employees need to know the direction they are going in to better support the company.

Pros

Since I last reviewed the school a year ago, my department has been overhauled (new Program Director and Faculty Director). I'm feeling a lot more supported, although my work load has increased (primarily with curriculum redesign projects). My new PD has actually been able to make some changes in my scheduled classes, whereas my previous PD was empathetic, but my schedule was never altered and the overload continued.

Advice to Management

You've got to put your money where your mouth is. If you want to keep quality faculty, you've got to lighten the load and pay us appropriately.

Pros

Some flexibility with work schedule if you have family.

Advice to Management

Senior Management needs to be realistic about faculty workloads. You can't have faculty teaching 450 students a year (100 a month) month after month with super high teaching standards and expect people to stick around.

Today, there's lots of players in the field of online education. Just offering cheap tuition isn't enough. You can't force faculty enthusiasm by cracking the whip down on them and treating people like widgets.

My advice? Rethink your mission and give your faculty the a reasonable workload (like 350 a year). Allow them to do what they do best - teach. Otherwise, you are going to hemmorage faculty and staff.

It should be illegal the way management treats faculty.