American Public University System Reviews

Cons

Different expectations and standards from department to department can create challenges ; communication across departments could improve.

Cons

Every organization has challenges and at times, not everyone will be comfortable with the outcomes. Too often I've read of employees leaving (for a variety of reasons) and apparently feeling the need to go out with a bang and post a few undesirable thoughts. I've had the privilege of working with APUS for almost 15 and a half years. At times I questioned 'things' but always kept the thought in mind "how am I accountable for any of this"? I've always asked myself "what am I doing to make a difference"? When you do this you may not always like the answer you find within. With this said, the negatives of this university are minimal. I think you would be hard pressed to find employment, anywhere, where everyone is always 100% happy.

Cons

Things just started to go down hill. Management really started slipping

Cons

Executive changes influence front-line individuals, and the general atmosphere of professional development has diminished in the past 2 or 3 years. This again, does largely depend on the department. If you interview, I would suggest asking questions like "Does this department experience high turnover" and etc.

Cons

The previous CIO shared her political views with everyone in the company. If you disagreed with her, you were on her exit list. Those who agreed with her were protected. This, on top of not solving the IT or business issues, created a very unpleasant work environment.

Cons

Pay, management, trust, overall leadership

Cons

Hours and understaffed at high volume call times. Advancement opportunities slowed down between 2016-2017

Cons

Upper management does not care about the employees. Employees are leaving left and right.
Horrible work hours if you're on nights or weekends.

Cons

Beware of the snake charmers. APUS has been a sinking ship for years and continues to be moving full steam ahead regardless of the mess they are leaving behind. APUS has allowed mismanagement to occur at every level. Upper management does not know how to run departments or people, evident by the staffing choices and new time shifts. It has allowed idiotic employees to climb the ladder due to nepotism and influence. Bob Gay is hands down the worst thing that has ever happened to admissions and student support, he does not care about you and will gladly throw you under the bus to make himself look better. He does not take the time to get to know the people working under him and cannot even manage to fake a smile at them when he stomps down the aisle. Things will never go back to the way they were, APUS is on a collision course to lose accreditation and thousands will lose their jobs in the aftermath. Departments do not know how to collaborate to accomplish anything, this has led to many instances of things falling through the cracks and incorrect information being given to a student. As a 100% online university, APUS works with lousy, outdated systems and programs that crash and cause errors. Good employees get looked over if they do not cause problems, while terrible employees are not reprimanded or disciplined because no one wants to deal with it.

Cons

Industry isn't doing very well.