American Public University System Reviews | Glassdoor

American Public University System Reviews

Updated July 24, 2017
143 reviews

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3.1
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Dr. Wallace E. Boston
62 Ratings

143 Employee Reviews

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Pros
  • Depending on your manager, you may have the opportunity to work from home at times (in 19 reviews)

  • APUS has an incredible work life balance (in 8 reviews)

Cons
  • Low pay, company internal culture is changing (in 10 reviews)

  • I wish they had more full time positions (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charles Town, WV
    Current Employee - Anonymous Employee in Charles Town, WV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Public University System full-time (More than 8 years)

    Pros

    Great benefits, flexibility, employee-friendly culture, opportunities to advance and learn new things. Free tuition for employees and discounted tuition for family members!

    Cons

    Different expectations and standards from department to department can create challenges ; communication across departments could improve.

    Advice to Management

    More communication from the top will help employees feel connected to the organization.


  2. Helpful (1)

    "Online Adjunct Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Teacher in Charles Town, WV
    Current Employee - Online Teacher in Charles Town, WV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Public University System part-time (More than 5 years)

    Pros

    This is a good online school to work for because of the support they offer as well as the ongoing training. They clearly communicate who your contact person is when you need to speak to someone.

    Cons

    There are none that I can identify.

    Advice to Management

    There is no advice that I have to offer.

  3. "Love coming to work every day!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Public University System full-time

    Pros

    Great atmosphere to work. Supportive management. Friendly co-workers and employees. Lots of choices for benefits.

    Cons

    Benefit cost is a little high. Communication is lacking from the executive leadership.

    Advice to Management

    Communicate more. Employees need to know the direction they are going in to better support the company.


  4. Helpful (5)

    "Some improvements made, but not pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Faculty in Remote, OR
    Current Employee - Full Time Faculty in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Public University System full-time (More than 10 years)

    Pros

    Since I last reviewed the school a year ago, my department has been overhauled (new Program Director and Faculty Director). I'm feeling a lot more supported, although my work load has increased (primarily with curriculum redesign projects). My new PD has actually been able to make some changes in my scheduled classes, whereas my previous PD was empathetic, but my schedule was never altered and the overload continued.

    Cons

    To expect full-time faculty to be engaged in courses at least four days per week (including one weekend day), grade in 5 days (but they really want it done in three), do Office Hours, chase absent students, resdesign up to 5 courses, and somehow still find time to research and present/publish is insanity. And I did not receive one single penny in terms of a raise for 2017. Not one penny. Disconcerting to say the least. I fear for the future of APUS. They are scrambling to make the university seem legit to reviewers, but they are killing us in the process. And we certainly are not sharing in the profits.

    Advice to Management

    You've got to put your money where your mouth is. If you want to keep quality faculty, you've got to lighten the load and pay us appropriately.


  5. Helpful (4)

    "No no no. From fab to bust with new leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Remote, OR
    Former Employee - Instructor in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Public University System part-time (More than 3 years)

    Pros

    Health insurance and matching 401k
    Migrated to Sakai, a relatively straight forward system after you learn the tips and tricks
    The students (most) work hard

    Cons

    Management. A couple short years ago, instructors and adjuncts were analyzed on their teaching ability. I was told full time also have to conduct research. When I left, it was so micro managed and instructors were so attacked with passive-aggressive messages that many of us felt our jobs were constantly under threat.
    Faculty are evaluated on items they did not know they would be evaluated on
    Less emphasis on teaching than anything else.
    Cost cutting
    A lot of meetings even for adjuncts
    Pay is not very good anymore
    Management feels out to get you instead of in your corner to teach students. It's become very political and appears some folks are trying to prove their worth by firing people or getting people to resign, like me. Student count is down and management seems to be grasping at straws. The job became so depressing I had to go.

    Advice to Management

    There are specific "leaders" who have instituted these changes. They are not for the best and do not seem to be well meaning. Students lose when you micromanage. You will continue to get teachers but you won't get people who are invested like I was with this method.


  6. "Supportive culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Specialist in Manassas, VA
    Current Employee - Communications Specialist in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Public University System full-time (More than 10 years)

    Pros

    Encouraging, fun, fast-paced, great opportunities for advancement.

    Cons

    Tech related workarounds can be cumbersome.


  7. "Nothing to see here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Charles Town, WV
    Current Employee - IT Support in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Public University System full-time (More than 5 years)

    Pros

    Flexible work hours and telecommuting.

    Cons

    Extreme top down management drives away the truly talented and innovative, leaving behind the mediocre and fearful. Employees are "encouraged" to offer new ideas that are ignored and then get labeled as trouble makers. If you are not in the CIO's personality cult, you're not going anywhere.

    Advice to Management

    Your middle management is substandard and suppressing your employees. Get rid of them.

  8. "University? Or Sweatshop?"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at American Public University System part-time

    Pros

    Only the faculty who give their best on behalf of their students and get browbeaten by "leadership" (term used very loosely in this case) instead of supported and appreciated.

    Cons

    --1,000,001 nitpicky rules and regulations that have *absolutely nothing* to do with teaching (put this here, put that there, do that XXX times)

    --The laundry list of micromanaging rules and regulations changes on a whim. It's a moving target of expectations.

    --"Evaluations" that are used to browbeat faculty instead of giving credible and helpful feedback related to teaching. Do 999,999 things right on their ever-increasing micromanagement laundry list, and miss the millionth, and you will get the lowest possible rating.

    --Bullying and harassment at the top; very likely age discrimination to run out the long-timers and replace them with younger recruits who can be molded to their whims for less pay.

    Advice to Management

    Why bother when the aim of "leadership" is to bully and harass instead of recognize, support and reward "true" teaching?


  9. Helpful (1)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor
    Current Employee - Instructor
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Public University System part-time (More than 5 years)

    Pros

    Flexible Hours, From Home, Good Pay for the Work

    The people there are also very good to work with as I have been there for 7 years and observed no negative behavior from anyone. Even though I am home 95% of the time, those times of working together on research projects were great! Retirement matching up to 5% if you contribute 10% into 401 K, even for PT.

    Cons

    Some Travel and need PhD for full time work. Internet not reimbursed.


  10. Helpful (1)

    "APUS has been good to me over the years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at American Public University System full-time (More than 8 years)

    Pros

    I came to APUS from a toxic job environment. I immediately appreciated the professional environment. I'm lucky to have worked in a variety of positions within my department. Telecommuting, benefits, flexible schedule, and consistent job duties make it pretty cushy. I really like most of my co-workers, although many of the best and highest performers used APUS as a stepping stone to move on to greener pastures.

    Cons

    There is not a lot of growth or opportunities for advancement. Management has made some odd layoffs over the years. Work can feel like a treadmill with never-ending queues. Work can be monotonous.

    Advice to Management

    I've had great managers and I've had okay managers...never really a terrible manager. The great managers treat their employees like fellow human beings instead of like worker bees or robots to push out a product. I think I work in one of the better departments within the university. If managers foster a sense of community and appreciation for their staff, they will work hard for you. Executive level management seems disconnected from the workers.


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