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American Public University System Reviews
Updated Sep 28, 2023
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Found 379 of over 390 reviews
63% Recommend to a Friend
72% Approve of CEO
Found 379 of over 390 reviews
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Recommend to a Friend
Approve of CEO
Nuno Fernandes
29 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Management made so many unnecessary changes that benefited their profit margin not caring about students" (in 23 reviews)
Ratings by Demographics
This rating reflects the overall rating of American Public University System and is not affected by filters.
- 5.0Sep 14, 2023Student ServicesCurrent Employee, more than 10 yearsCharles Town, WV
Pros
Leadership team dynamic is effective and positive.
Cons
Lack of transparency about parent company.
- 2.0Sep 28, 2023Academic AdvisorFormer Employee, more than 8 yearsCharles Town, WV
Pros
Remote work Time off flexibility Relatively generous PTO accrual Seeing people achieve their goals
Cons
High turnover Pay is not competitive Management lacks transparency Academic Advising department is a thinly veiled call center Work/Life Balance: Due to constant incoming communications you must be at or very close to your computer at all times Excessive micromanagement of performance metrics and work methodology Proficiency is rewarded with more work Stressful environment: Teams are consistently behind on work due to complex contact/student policies Lack of management intervention on underperforming employees Limited opportunity for advancement
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American Public University System Reviews FAQs
American Public University System has an overall rating of 3.6 out of 5, based on over 390 reviews left anonymously by employees. 63% of employees would recommend working at American Public University System to a friend and 49% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.
63% of American Public University System employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Public University System 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at American Public University System to be work life balance, coworkers, benefits and the cons to be senior leadership, management, career development.
