American Public University System Reviews | Glassdoor

American Public University System Reviews

Updated May 1, 2017
24 reviews

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Dr. Wallace E. Boston
12 Ratings

24 Employee Reviews

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Pros
  • Depending on your manager, you may have the opportunity to work from home at times (in 18 reviews)

  • APUS has an incredible work life balance (in 8 reviews)

Cons
  • Low pay, not competitive with market (in 9 reviews)

  • I wish they had more full time positions (in 6 reviews)

More Pros and Cons

  1. Helpful (3)

    "Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Charles Town, WV
    Current Employee - Instructor in Charles Town, WV
    Doesn't Recommend
    Negative Outlook

    I have been working at American Public University System full-time (More than 10 years)

    Pros

    Work from home. That's it.

    Cons

    Increasing workload with no increase in pay. No promotions. Raises only based on publishing, not based on job performance. There is no time to publish with the enormous workload. Things get getting worse. Micro-management is out of control. It's like being an indentured servant.


  2. Helpful (4)

    "Are you blind?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Charles Town, WV
    Former Employee - Information Technology in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Public University System full-time (More than 5 years)

    Pros

    Besides a semi-flexible work schedule, the only other pro would be working with the team members that actually care about the organization. But even those are jumping ship quickly or being forced out because they speak up about bad ideas or wastes of money that are being trucked out the doors.

    Cons

    Poor management is the biggest con. There seems to be a major disconnect between executive management and the workforce. Employees are constituently being shut down for proposing ideas or changes that really could turn around the place. The best analogy would be the employees saying to plug the gaping hole in the ship, but management just wanting to install a new chandelier because investors see pretty lights and not a sinking ship. HR is in their own little world and look the other way when senior leadership abuses their employees. If you’re not “in” the group or travel around with management, you’re gone.

    Advice to Management

    Take your eyes away from your earnings statement and look at your employees. You won't get a disease by taking the time to talk with the "working folk". Maybe you should take a look at why long time employees are jumping ship.


  3. "Micro Manage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Financial Aid Advisor in Charles Town, WV
    Former Intern - Financial Aid Advisor in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Public University System as an intern (More than a year)

    Pros

    Perks and Benefits.... employee moral....great things they do with the community

    Cons

    Way to much favoritism..if u don't kiss butt u don't stand a chance


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  5. Helpful (5)

    "Only good if you do not want to commute"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charles Town, WV
    Current Employee - Anonymous Employee in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Public University System full-time (More than 3 years)

    Pros

    Easy commute
    Overall friendly employees
    Getting to work with students

    Cons

    No strategic direction
    Good old boys club
    Lack of management

    Advice to Management

    Give more care to your employees and communicating


  6. Helpful (9)

    "This place is corrupt and discriminates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Specialist in Charles Town, WV
    Former Employee - Financial Aid Specialist in Charles Town, WV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay and benefits for the area

    Cons

    If u want to get on here plan on knowing the President. I have never worked with a more corrupt company. I have friends who have applied here who are extremely educated but they hire bartenders who know someone instead. They judge everything by a very biased writing screening. They will promise you interviews and never come through with them. This place is an embarrassment to the community. They are almost an all white company little to no ethnicity and all have a very similar cookie cutter look. Shop and kohl's where a scarf, etc. My advice is drive 30 mins to northern va and getting a job with a better company with a lower turnover rate.

    Advice to Management

    Be fair


  7. Helpful (2)

    "Disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Instructor in Charles Town, WV
    Former Employee - Online Instructor in Charles Town, WV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great facility to work in

    Cons

    too many cooks in the kitchen

    Advice to Management

    value everyone


  8. Helpful (9)

    "Politically Charged Environment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Professional in Charles Town, WV
    Former Employee - IT Professional in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Public University System full-time (More than a year)

    Pros

    Flexible work schedule, good benefits

    Cons

    I have never seen a more politically charged environment. It's all about who you know and who your friends are. People are afraid to tell the truth and propose new ideas because it is not well received.

    Advice to Management

    You need to clear some top level positions that have been there to long and are stifling the creativity, ingenuity and productivity of your staff. It hasn't been working and it's because management has an iron first over their staff.


  9. Helpful (4)

    "American Public University- never got work"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Adjunct Professor in Washington, DC
    Former Employee - Adjunct Professor in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Public University System part-time (Less than a year)

    Pros

    You learn a lot in the 3 week training

    Cons

    But you may not get an assignment after you finish the training and you get hired.

    Advice to Management

    If you hire someone it would be nice to explain to them why they are not getting a class, the training was hard and unpaid and turned out to be a waste of time for me.


  10. Helpful (8)

    "Really thought this would be a good company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charles Town, WV
    Current Employee - Anonymous Employee in Charles Town, WV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work for the most part is interesting.

    Cons

    Compensation for hard work is not rewarded. Career advancement is at a standstill unless you are one of the favorites. There is no promotion checkpoints. At most companies you can work towards and complete career milestones which lead to promotions. Promotions here are handed out to favorites and yes-men instead of given to the people that have worked hard and deserve them.

    Advice to Management

    Stop promoting favorites or spineless individuals. The company culture is going downhill and it is showing with the amount of people leaving the company. Re-evaluate the pay scales. Pay the good employees what they are worth, cut the dead weight if PIPS are not met, and maybe people will stay with the company.


  11. Helpful (4)

    "Cubicle Farm from Hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid in Charles Town, WV
    Former Employee - Financial Aid in Charles Town, WV
    Neutral Outlook
    No opinion of CEO

    I worked at American Public University System full-time (More than a year)

    Pros

    Good Entry Level Pay for West Virginia. Facility state of the art an immaculate. Friendly people especially housekeeping. They were the most nicest people I had met there. They should make more money. Coffee everyday and or water, tea or ice. Fill up yer cup!

    Cons

    Favoritism, passive aggressive behavior from management, no room for errors, production based data entry system made up by mad scientists that they do not give you ultimate time to learn. A very very structured competitive based environment. If you want to be a little fish in a very big pond enjoy yourself there. Also, you get a magical backpack with a magical laptop to take home so if you're sick you still are expected to work and check emails.

    Advice to Management

    My manager had brains God gave a goose. No people skills, manners or tact. Very insecure. All she did all day was eat, walk around and talk and talked some more. If you weren't her "minion" you were not on her nice list. Very surprised since the University reflects itself as a commodity for online schooling. What goes on behind the scenes is entirely different. To think I had more education than my manager but yet still wasn't good enough. I think all the managers should be required to have their degree since you do pay for employee's tuition 100%. And they don't then fire them. And maybe perhaps with all the team leadership fun days going on maybe perhaps having a day to teach so called "management" people skills. I witnessed so much favoritism on a daily basis it made Walmart look more fair to employees without buying the uniform.


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