American Red Cross Lab Technician Reviews | Glassdoor

American Red Cross Lab Technician Reviews

Updated May 1, 2019

To filter reviews, or .

3.7
46%
Recommend to a Friend
39%
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
8 Ratings
  1. "Cool"

    StarStarStarStarStar
    Current Employee - Lab Technician 

    I have been working at American Red Cross full-time for less than a year

    Pros

    Excellent team work with supervisors and staff.

    Cons

    A bigger raise would be great.

    American Red Cross2019-03-29
  2. "Fast paced learning environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lab Technician in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Red Cross full-time for less than a year

    Pros

    Manufacturing a life saving product.

    Cons

    No room for retraining. Fast paced environment.

    Advice to Management

    Retrain folks when they ask for it

    American Red Cross2019-05-01
  3. Create your profile to get personalized information

  4. Helpful (6)

    "Technology and processes were outdated in 2000"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QC Lab Technician 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time

    Pros

    People are great, benefits are decent. Generally low-stress work.

    Cons

    Way behind the times on lab equipment and procedures. Most of the data is handwritten when our lab instruments are capable of digital output. Calculations that could be done in excel must be done by calculator and pen and paper. Employees performance based on the number of clerical errors made. People fired because of clerical errors. If we just embraced the times and used digital outputs of data, nobody would have errors been transcribing on paper!! Amount of handwritten paperwork is ridiculous. Time consuming and unnecessary.

    Show More

    Advice to Management

    Embrace the times and move forward with technology and get rid of handwritten paperwork!

    American Red Cross2018-02-03
  5. "Great Place"

    StarStarStarStarStar
    Current Employee - Lab Technician in Charlotte, NC

    I have been working at American Red Cross full-time for less than a year

    Pros

    Definitely a great job for an entry level lab technician to get experience.

    Cons

    A lot of downtime due to the fact the technicians have to wait on the results to process.

    American Red Cross2017-12-21
  6. Helpful (4)

    "Good place to get experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lab Technician I in Charlotte, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time for more than a year

    Pros

    Easy to get in with no experience. Most of the people I worked with were good people. You know that the work you do is helping people everyday.

    Cons

    Not much chance for advancement most of management has been here 10+ years. Not enough accountability for people not working. If you’re too good at your job they will continue to assign more to you instead of address others not working.

    Advice to Management

    Hold individual people accountable for their work or lack of work. Don’t say “we’re a team” and complain like everyone is slacking off, it ruins morale and make your hardest workers leave sooner.

    American Red Cross2017-11-16
  7. "Lab Technogist"

    StarStarStarStarStar
    Current Employee - Lab Technician in Baltimore, MD

    I have been working at American Red Cross full-time for less than a year

    Pros

    Flexible and very respectful enviroment

    Cons

    no bad comments about ARC

    American Red Cross2017-10-09
  8. Helpful (4)

    "Lab Technician Charlotte NTL in Infectious Disease Lab"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lab Technician in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time for less than a year

    Pros

    Diverse, good group of coworkers. Meaningful work.

    Cons

    Very low pay. Nearly no room for advancement. Demanding, high-volume, monotonous workload. High turnover.

    Advice to Management

    Raise base pay or give merit raises. Throw out the raise after x years policy. This will lower turnover, allow you to keep good techs, and change the culture of the lab. Right now it's viewed as a place to start your career not a place to work long term. You're like the McDonalds for recent science grads.

    American Red Cross2017-08-15
  9. "QC lab Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    QC Lab Technician in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Red Cross for more than a year

    Pros

    Great place to work, flexible schedule

    Cons

    You have to work on weekends

    Advice to Management

    Keep up the good work. it would be better to if the pay was a little higher

    American Red Cross2017-08-04
  10. Helpful (5)

    "What the interviewers will not tell you at the Charlotte NTL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Lab Technician I in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross for more than 8 years

    Pros

    You're working with some decent people but most are snakes in sheep clothing and you cannot trust anyone. It's a decent stepping stone place to get a job somewhere else.

    Cons

    I'll tell you things they never tell you at the interview and it may make you change your mind and decide to look elsewhere. There are better places to work here in Charlotte. These are just the facts, not opinions. The training is incredibly slow to schedule around here. They have an education department that trains employees on the testing however they do no prepare them for the workflow. You'll spend your days receiving rather mediocre training from someone who does not even perform the testing on a day-to-day basis (they don't even work in the department where the testing is done). Many times the trainers are not even available to train you so you have to spend your days washing plates and scanning tubes into the system for storage. The turn-over is as high as McDonalds!!! Two employees this past year left without any notice at all. Look at it this way, if they're always hiring then there's definitely something wrong here. As for more on the Red Cross, the managers here are not helpful. If you bring them problems about how dysfunctional the team is and how they're not listening to you or how you need more training then the managers and supervisors will deflect and turn the situation around on you and give you even more problems. They're not problem solvers, they are problem creators. It is an extremely toxic environment and many workers have left crying because it is so toxic. Bullying and “strong personalities” are allowed and they will eventually tear you apart mentally. You will never be rewarded for going above and beyond the job duties and will not receive any significant raises. There are no bonuses or other real incentives to working here. They have no perks to working here and the health insurance is rather cheap but the deductible you must pay is around $9000 before the health insurance will pay for everything. The best health insurance plan they offer would cost you around $300/month or more. The 401K matches up to 4% I believe and there are no special packages to make that amount any more than 4%. They outsource IT and HR so if you have an issue you have to call a hotline and your issue will not be solved that same day. Also, the computer systems are archaic and they're still using systems that run Windows 98. You would use paper documents to verify everything and run the risk of making a lot of mistakes so you have a have an eye for even the smallest details. A lot of the shelving and drawers are rusty and old and some places smell like mildew and will make you sick. They claim there is nothing they can do about it. I wouldn’t recommend dusting because they do not provide you with proper dusters to do the job. You will be constantly standing on your feet and may develop foot issues even if you're wearing the top of the line sneakers. Rightfully taking your 15 minute breaks and a lunch break at a reasonable hour and also sitting down while working is frowned upon. Basically you can forget taking a lunch break at a reasonable hour and condition your body to just function off the breakfast you ate that morning. Also, there is no other option but to work 1 day out of every weekend. There are no rotating schedules for you to have a full weekend to yourself. Read that again, you will have to work at least 1 day out of every weekend. The work/life balance is AWFUL! The upward mobility to any senior position stops at 1 year. Even if you have 1+ year of relevant experience after graduating from college they still bring you in as a Lab Technician (roughly $15/hour). After 1 year you would become a Lab Technologist here (ONLY IF YOU HAVE A BIOLOGY OR CHEMISTRY DEGREE – got another related degree? Do not count on a promotion). Reaching the Lab Technologist II title requires a couple more years and extra hoops you have to jump through and written documentation to the CEO of why you deserve that title for going above and beyond (i.e. Coordinating the community blood drives on your days off). Getting to a Lead Tech position requires at least 5 years and quite possibly a lot of favoritism and bottom smooching. The hierarchy is very rigid. As for team dynamics, people go missing and there is no one there to help you when something happens. There is nothing you can do if people who are scheduled to work in a particular area don’t work in that area at all that day and will not help you out. Initially going into it I believed it was a noble cause and I was doing the right thing but quickly learned that was not how it was. I want to be honest with you as the reader so that if you wanted to continue your pursuit for the Red Cross you will know what you're getting yourself into. You have been warned. Find a company that actually pays the market value and will provide you with bonuses and better incentives because it is not here.

    Show More

    Advice to Management

    Wake up! Good luck keeping the talent because it will all leave. Better start learning how to use those instruments instead of being a sit in the office do nothing.

    American Red Cross2017-07-17
  11. Helpful (1)

    "Lab Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lab Technician in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Red Cross full-time for less than a year

    Pros

    pros are you get to give back and you know the work you do is beneficial

    Cons

    BUSY. mandatory overtime, long hours, CRAPPY pay, co workers are less than amazing, management lets nonsense fly and scolds the people who actually try, they hire externally instead of promoting within (no upward mobility), physical labor, on feet all day, hot in the lab. no perks or company moral building (even removed the cafeteria and left only crappy vending machines), work load is excessive

    Advice to Management

    act like you care and are thankful for employees and give them a chance and upward mobility

    American Red Cross2017-06-14
Found 23 reviews