American Red Cross Reviews | Glassdoor

American Red Cross Reviews

Updated June 27, 2017
1,931 reviews

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2.9
Star Star Star Star Star
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Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
875 Ratings

1,931 Employee Reviews

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Pros
Cons
  • Work/life balance the scale will tip towards work (in 63 reviews)

  • Upper management needs to be reined in (in 101 reviews)

More Pros and Cons

  1. "Service agent 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (Less than a year)

    Pros

    Easy work, some nice supervisors, good pay for type of work. Fun place to work for. Great benefits. Opportunity to move up.

    Cons

    Some supervisor are rude. You can get fired without warning or write up prior to knowing. The Job can get stressful.

    Advice to Management

    Get better trained supervisors


  2. "Registered Nurse BSN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Supervisor in Farmington, CT
    Former Employee - Team Supervisor in Farmington, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Red Cross full-time (More than 10 years)

    Pros

    I have a strong work enthic. I have had 12 years of either Managing or as an Instructor. I am anxious to learn new skills experience in the computer field. I do have some computer skills but most of the programs I learned were just for the American Red Cross. i have been a RN BSN since 1981 and have had a variety of experiences. I look forward to new challenges

    Cons

    I have worked at the American Red Cross and was promoted to many different jobs. I learned how to be an instructor, how to manage people, how to ensure a blood drive runs smoothly, and how to give good customer service. I don't think of these as cons but as knowledge I can pass on.

    Advice to Management

    I feel I have the skills you are looking for. I want to expand my nursing skills and knowledge .


  3. Helpful (1)

    "Solid job, high emotional labor but with reason"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Military Emergency Communications Services Liaison in Louisville, KY
    Former Employee - Military Emergency Communications Services Liaison in Louisville, KY

    I worked at American Red Cross full-time (More than a year)

    Pros

    Purpose of job is incredibly important, staff was welcoming and engaging to work alongside, training was helpful

    Cons

    Emotionally demanding, high call volume- to low staffing ratio difficult to manage

    Advice to Management

    Be more cognitive of emotional labor liaisons use to perform work


  4. "Volunteer at Red Cross"

    Star Star Star Star Star
    Current Employee - Volunteer in Carmel Valley Village, CA
    Current Employee - Volunteer in Carmel Valley Village, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Red Cross part-time (Less than a year)

    Pros

    Very good place to volunteer

    Cons

    So far everything seems good.


  5. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manufacturing Technician in Portland, OR
    Former Employee - Manufacturing Technician in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross full-time (More than a year)

    Pros

    Good place to work, always busy and good team members, good benefits.

    Cons

    Extremely low pay, not a lot of advancement opportunities


  6. Helpful (2)

    "Good Coworkers, not good for long-term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Supervisor in Peoria, IL
    Former Employee - Team Supervisor in Peoria, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time (More than 10 years)

    Pros

    Feels like family, learn many different skills that transfer to other jobs.

    Cons

    They guilt you into working more and more by reminding you of "the mission". Your outside life doesn't matter to them. Management changes course frequently.

    Advice to Management

    Work/life balance for staff


  7. Helpful (2)

    "Rose colored glasses"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Many opportunities to learn different areas of the organization. Great history, passionate volunteers.

    Cons

    If you are frustrated by inefficient use of time and funds, go elsewhere. Volunteer your time or work here to be part of positive change. Money just feeds a pit.

    Advice to Management

    The CEO I worked for is personally the worst sociopath I have ever met. My advice- don't promote the power hungry. Remember the mission otherwise what is the point? If you're thinking the point is to get more touches and improve stats while diluting the real impact... then you're part of the problem.


  8. Helpful (1)

    "Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Grand Rapids, MI
    Current Employee - Instructor in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross part-time (More than a year)

    Pros

    Great opportunity to serve the community. The pay is good. A great part time gig on the side.

    Cons

    Management is beyond disorganized. As an instructor you will "utilize" 9 different websites for different tasks. Each with their own logins. Red Cross needs to stop trying out different sites for different things and pony up money to have 1 site to do it all.

    Advice to Management

    Have 1 single website designed to manage EVERYTHING.


  9. Helpful (5)

    "Morale is suffering"

    Star Star Star Star Star
    Current Employee - Volunteer in Seattle, WA
    Current Employee - Volunteer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The American Red Cross does good work and helps people in need. Depending on which chapter you're talking about, people may like their job perfectly well.

    Cons

    While the ARC has always used volunteers (of which I am one; that's not an option in "Employment Status"), management has decided that since there are many hardworking and skillfull volunteers (which is true), they would reduce paid staff in favor of volunteers stepping in, and thereby strengthen a difficult budget. This may be great in theory, but with reduced staff the remaining staff have a greater load and can no longer take care of things as quickly or as well as they used to. Morale has suffered.

    Advice to Management

    Re-consider the idea of replacing staff with volunteers. Very few volunteers indeed are willing to work full-time for coffee, and having many individuals trying to cover one person's work is both inefficient and ineffective.


  10. Helpful (1)

    "Apherisis Collections Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apherisis Collections Specialist II in Omaha, NE
    Current Employee - Apherisis Collections Specialist II in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than 3 years)

    Pros

    A sense of giving back to help others.

    Cons

    Long hours, No life - work balance, All about the bottom line, No advancement, Poor/Bad Management ~ All talk , no Action, No Appreciation/Gratitude of Employees, Could go on, but why. Enough Said.

    Advice to Management

    Lead by example. Reward hard work. Appreciate employees. Provide life-work balance. Quit focusing on the bottom line and show you actually care about your employees.


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