American Red Cross Reviews | Glassdoor

American Red Cross Reviews

Updated December 14, 2017
2,097 reviews

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2.9
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American Red Cross President and CEO Gail McGovern
Gail McGovern
966 Ratings

2,097 Employee Reviews

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Pros
Cons
  • Work/life balance the scale will tip towards work (in 68 reviews)

  • Upper management in Washington DC dictating asinine protocols that were out of touch with the mission of the department (in 103 reviews)

More Pros and Cons

  1. "Great place to work and help educate the community on Safety Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 3 years)

    Pros

    Educating others on how to respond to help someone in an emergency medical situation. Work/Life balance, salary is competitive, and people you meet in and outside of organization. Good Product (First Aid/CPR/AED certification)

    Cons

    Management. Highest price for Product with unrealistic quotas. Every year you have to wonder if you made the cut, as staff is reduced on yearly bases, quota can increase every year anywhere between 20-30%. You will be told it is a 7-10% increase, but after adjustments and realignments, it is much higher.

    Advice to Management

    Listen to the boots on the ground. Every State and Region don't have the same challenge or same outlook on ARC. Offering a "me too product" at a higher price will cause clients to go to the competitor who is offering the same product almost 50% less.


  2. "Very Happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Red Cross full-time (More than 5 years)

    Pros

    I love the people I work with, my manger, teammates, and client groups. I am apart of a big family and strongly supported. The mission of ARC is one I am very proud of. It's an honor to work here. I love the work/life balance I have working here. I could go some place else and make more money but I choose not to because of the people here and mission!

    Cons

    Some things take a long time to get a decision on and the budget restraints can be hard to over come.

    Advice to Management

    You don't have to stay within your current department to move up. There are many employees that move from department to department as long as they meet the qualification.

  3. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time

    Pros

    Friendly coworkers and honest mission.

    Cons

    Working weekends and holidays is not for everyone.


  4. "Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Agent I
    Current Employee - Service Agent I
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross part-time (More than a year)

    Pros

    The schedule is very strict but they give you a little room to move around.

    Cons

    The point system is a little harsh.


  5. "Executive Coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time

    Pros

    Service, Volunteerism, Giving, Fast Paced, Empathetic

    Cons

    Non-Profit Budget Issue, Under motivated employees

    Advice to Management

    More fund raising to increase number of paid employees to recruit more volunteers.


  6. "Great potential but falling short"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pomona, CA
    Current Employee - Anonymous Employee in Pomona, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 10 years)

    Pros

    A very noble and just cause in saving and making a difference in peoples life.

    Cons

    Management's politics of promoting inner circles based on personal appeal instead of ability, proven record and experience.

    Advice to Management

    Personnel needs to be evaluated based on knowledge, results and hard work.


  7. "American Red Cross"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Sales Agent I in Charlotte, NC
    Former Employee - Customer Service Sales Agent I in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross full-time (Less than a year)

    Pros

    You are off and Friday and Saturday...and the hours you work are from 12-8:30 Monday-thursday, and 11:30- 8pm on Sunday

    Cons

    Systems are down a lot so you have to sit there sometimes the entire shift waiting for systems to come back up...

    Advice to Management

    Stop getting into the drama with employees

  8. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (More than 8 years)

    Pros

    The people at the Red Cross are truly dedicated people to the job and to helping others.The paid staff and the volunteers are great people to work with.Our people would get up at 3:00am to help a family that had just had a fire at their home,

    Cons

    There are times when there are not enough staff to get a certain job done. They are constantly in need of more volunteers and staff. There did not seem to be much room for advancement.

    Advice to Management

    Let the paid staff and volunteers know they are appreciated.


  9. "Instuctor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor
    Current Employee - Instructor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross part-time (More than a year)

    Pros

    Great company to teach for.

    Cons

    I have no cons in this moment


  10. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Management Analyst in Wausau, WI
    Current Employee - Workforce Management Analyst in Wausau, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Red Cross full-time (Less than a year)

    Pros

    Great place to work with outher voulenters

    Cons

    Great experience , good service and grate staff.

    Advice to Management

    Problems solved quickly


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