American Red Cross Reviews

Updated May 27, 2022

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Found 3,479 of over 3,978 reviews

3.5
58%
Recommend to a Friend
68%
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
1,574 Ratings

Top Review Highlights by Sentiment

Pros
  • "The Red Cross volunteers are great people to work with and the chapters function much like a family unit.(in 333 reviews)
  • "Good benefits and meet lots of cool donors.(in 171 reviews)
  • "Great Coworkers and Supivisors(in 81 reviews)
  • "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist.(in 58 reviews)
  • "Organization has a great mission(in 54 reviews)
Cons
  • "Poor management led to poor results for the program I was working on(in 219 reviews)
  • "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers.(in 196 reviews)
  • "Long hours and often with short notice due to emergencies.(in 116 reviews)
  • "leadership is poor and not supportive(in 89 reviews)
  • "Upper Management is horrible they do not care about you only numbers.(in 85 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American Red Cross and is not affected by filters.

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  1. 5.0
    Former Employee

    review

    Mar 20, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The red​ cross is a great place volunteer for

    Cons

    The limited number of volunteers makes​ it difficult for the organization to have a smooth and efficient workflow.

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  2. 4.0
    Former Employee, less than 1 year

    Great people, horrible pay

    May 26, 2022 - Emergency Disaster Services Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone (mostly) is there for the right reasons, great sense of mission

    Cons

    Lots of older folks resistant to change in service delivery, very poor compensation

    Continue reading
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  3. 4.0
    Former Employee

    Great team!

    May 26, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mission driven, active, great place to be involved in direct services

    Cons

    Lack of funding for resources for staff

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  4. 5.0
    Former Employee

    Great mission and organization to work for

    May 25, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong mission and values with a driven purpose

    Cons

    Pay is low but the work is meaningful. Granted it is a non-profit

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  5. 5.0
    Current Employee

    Amazing organization

    May 24, 2022 - Finance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Operates like a for-profit business but the work being done feels really valuable to be a part of. Every dollar is valued so that the organization can do the most good for the most number of people. Feels good to be a part of.

    Cons

    The pay isn't the same as for-profit jobs, but being remote and a part of making a difference has made up for that for me personally.

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  6. 4.0
    Current Employee

    Lifeguarding Instructor

    May 24, 2022 - Lifeguarding/Instructor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive work environment, flexible hours.

    Cons

    These isn’t much of an opportunity for a lot of hours unless it’s in the summer.

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  7. 5.0
    Current Employee, more than 3 years

    Admissions

    May 23, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great finally and always there

    Cons

    I really don't know about this

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  8. 4.0
    Current Employee, more than 10 years

    Great misson

    May 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A job that has a positive impact on others.

    Cons

    Health insurance choices are not the best in all markets.

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  9. 4.0
    Former Employee

    Reasonable

    May 18, 2022 - Caseworker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Reasonable expectations and easy onboarding

    Cons

    Software a bit outdated, a lot of employees not familiar with new technology

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  10. 5.0
    Current Employee

    Fulfilling, Challenging, Unforgettable

    May 18, 2022 - Volunteer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn new things, meet many people, excellent training, supervisors are there for you, the organization understands needs of volunteers, skill development . . .

    Cons

    The work is so incredible it can be difficult to say no to additional shifts when you need a break. There is a learning curve to manage your needs, perceived expectations, and real expectations.

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Viewing 1 - 10 of 3,479 Reviews

American Red Cross Reviews FAQs

American Red Cross has an overall rating of 3.5 out of 5, based on over 3,978 reviews left anonymously by employees. 58% of employees would recommend working at American Red Cross to a friend and 52% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has improved by 2% over the last 12 months.

58% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Red Cross 3.0 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at American Red Cross to be career development, benefits, coworkers and the cons to be culture, senior leadership, management.

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