American Red Cross Reviews | Glassdoor

American Red Cross Reviews

Updated August 16, 2018
2,260 reviews

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3.0
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American Red Cross President and CEO Gail McGovern
Gail McGovern
1,046 Ratings

2,260 Employee Reviews

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Pros
Cons
  • "365 no work/life balance, hard to fund raise for in non disaster times" (in 75 reviews)

  • "Upper management did not support the vision of research labs" (in 108 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time

    Pros

    Red Cross has a great company mission.

    Cons

    Company morale could improve with better compensation.


  2. "Disaster Program Soecialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disaster Program Specialist in Birmingham, AL
    Current Employee - Disaster Program Specialist in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Red Cross full-time (Less than a year)

    Pros

    Great benefits, pay is in like with private sector.

    Cons

    Required to work after hours sometimes.

    Advice to Management

    Boost your training/ onboarding processes

  3. "Not terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than a year)

    Pros

    Helping people and mission focused.

    Cons

    Very old and set in their ways. Not employee centered.

    Advice to Management

    Focus on retaining your employees. If they are happy, then they are devoted to making the mission happen. Take a look at what other organizations do to keep their employees feeling valued.


  4. "Disaster Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at American Red Cross full-time (More than 5 years)

    Pros

    The mission is rewarding and you work with people with similar passions to help people.

    Cons

    Hours and the general nature of disasters is stressful.


  5. "RED Cross Charlotte"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time

    Pros

    people, work, making a difference

    Cons

    pay, flexibility, insurance and benefits


  6. "Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 8 years)

    Pros

    The company is very flexible, especially with long time employees.

    Cons

    Once you advance to the top of your position, it is hard to advance further unless you leave the department.


  7. "Great employees but lot's of process changes monthly- Need to boost employee morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager II in Wichita, KS
    Current Employee - Account Manager II in Wichita, KS
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 10 years)

    Pros

    The American Red Cross is a good place to work. Great benefits, PTO and pay if you are hitting goals. Management will listen to feedback from employee's mainly because they have been there longer than the management.

    Cons

    Often times you are affected by another departments issues which can affect your pay, even when things are out of your control such as employee call-outs and department issues. The mileage/vehicle reimbursement could use some adjustment to be more in line with other companies/non-profits. State management/leadership is so so and could use a revamp. Territories are large, some account managers will have 12-15 blood drives/month, while others will host around 25-35 and get the same pay. Not fair or close to being fair by any means. Territories need re-worked.

    Advice to Management

    Quit changing the processes and things that are working great. My suggestion would be to talk with the people doing the actual job, not an analyst that is hired to analyze work processes. Clearly, those doing the work everyday, know what needs changed and what doesn't. Save your money and ask your employees.

  8. "Workforce Engagement Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The mission of helping those in need. Ability to make the job your own

    Cons

    Pay, and lots of travel


  9. "Platelet scheduler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Platelet Scheduler in Omaha, NE
    Former Employee - Platelet Scheduler in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time (More than 3 years)

    Pros

    Helping others, co workers can be fun.

    Cons

    Low pay for call center employees, managers and supers earn much better.
    The Red Cross will try to get away with over working their employees. Management and upper management have good pay. Good insurance, but when there is money crunch, they have no problem canning people, no matter how long they have been there.

    Advice to Management

    No advice.


  10. "Mission is good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apheresis Telerecruitment in Fort Wayne, IN
    Former Employee - Apheresis Telerecruitment in Fort Wayne, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time (Less than a year)

    Pros

    The mission as stated is good.

    Cons

    Low pay. Poor management that picks favorites. Dirty and dilapidated office environment, broken office equipment. I had to sit in a broken chair and when I asked if I could get a chair that wasn't broken I was told I can look around the office and try out any chair not in use. The chairs not in use were all broken or worse than what I had. Points were given if you called out sick so people came to work ill to avoid points and then everyone became ill. Not a lot of compassion.

    Advice to Management

    Pay a living wage and show some compassion to your workers.


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