American Red Cross Reviews | Glassdoor

American Red Cross Reviews

Updated February 27, 2017
1,808 reviews

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2.9
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American Red Cross President and CEO Gail McGovern
Gail McGovern
808 Ratings

1,808 Employee Reviews

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Pros
Cons
  • High-pressured working environment with huge workload not offering work-life balance (in 56 reviews)

  • Upper management needs to be reined in (in 95 reviews)

More Pros and Cons

  1. "Quality Control"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 10 years)

    Pros

    ok working atmosphere, ever changing, some departments are better than others. ok benefits.

    Cons

    need to upgrade computers and system, hard to advance into management, no work life balance


  2. Helpful (3)

    "Need to be young with no family to work the hours they want."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collection Tech in Atlanta, GA
    Current Employee - Collection Tech in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than 5 years)

    Pros

    Meeting new generous people everyday who want to help save lives. Working somewhere different everyday. The pay is great. Knowing I'm helping to save lives.

    Cons

    Very physical and hard labor loading and unloading trucks for blood drives. Many tech end up with work related injuries. Horrible, horrible management. Always feel scrutinized and not appreciated. High turn over rated due to work conditions and bad management.

    Advice to Management

    Make sure you recognized all your employees hard work, not just the brown nosers. Do something more about the dangerous work conditions.


  3. "Bad management, good organization."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (More than 3 years)

    Pros

    The organization, as a whole, is great. The mission, the donors (blood donors), and most of the coworkers are wonderful.

    Cons

    Management is a joke. They push you one way just to write you up for being there. Then they push you there again. Guess what comes next. Right, another write up. Rinse and repeat.

    Advice to Management

    Get out of the office now and then and see what your subordinates are doing, management-wise. You might learn that you have a reason to clean some house and make that level of management "respectable".


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  5. "Great environment, passionate people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Associate in Washington, DC
    Former Employee - Program Associate in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross full-time (More than a year)

    Pros

    The people working there are passionate about what they do. It feels great knowing your tasks are making such a difference. You really see how your efforts pay off.

    Cons

    Large organization so more difficult to move up- does have a plus of allowing you to move departments and learn new skills though


  6. "CS11"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Red Cross full-time

    Pros

    It's a great place to work!

    Cons

    You work a lot of hours


  7. Helpful (1)

    "Love what I do!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apheresis
    Current Employee - Apheresis
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 8 years)

    Pros

    Love working with the donors. The purpose of the job is amazing!

    Cons

    Some downsides are working weekends and holidays.

    Advice to Management

    When changing little things, should let staff talk to donors to see what they want beings they are what matter. I understand with the big decisions, but just because something doesn't work for donors in 1 area doesn't mean change across the nation.


  8. Helpful (2)

    "Job satisfaction only comes from the mission, not the work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than 3 years)

    Pros

    Mission
    Clients
    Pride
    Feel good about helping people

    Cons

    The entire organization is 20-30 years behind, from the leadership styles, business practices and services, HR policies, IT, compensation analysis, etc.

    Advice to Management

    -You get what you pay for; if you aren't going to pay for it (Red Cross), then set realistic expectations and goals.
    -just because the Red Cross is a not for profit organization, doesn't mean it should be using industry best practices in order to maximize budgets
    -stop the nepotism at senior leadership levels; it only encourages poor decision making and develops an environment in which you become blind to your areas in need of improvement
    -bring in industry leaders who can bring the organization into the 21st century in all aspects of the business. Too many people have been here doing things the same way they have done them for the past 30 years, oblivious that there are newer, more efficient methods.
    -Specific to Disaster Services: Expecting undercompensated staff to regularly work night and weekends, cancel vacations, and be berated for not producing optimal results is a joke
    -I am perplexed how senior leadership seems to be oblivious to what causes the high turn over rate across the organization.


  9. "Caring, Concerned"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager
    Current Employee - Program Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Red Cross part-time (Less than a year)

    Pros

    I am a volunteer with the Red Cross in the NH/VT Region and I can list these brief items as just some of the positives of volunteering with them:

    1. They are supportive - they want you to be happy and will work with you to find the right fit for your skills and need to serve.

    2. They are concerned for your well-being, health and safety.

    3. They are a caring.

    4. They have deep hearts.

    5. They encourage lifelong learning.

    6. They are here to serve those in need.

    7. They listen and work collaboratively.

    Just a few of many, many positive traits.

    Cons

    They are working on improving their systems so they can be more efficient responders to those in need. This causes disruptions from time to time, with miscommunication. The key point here is that they are working to improve!!


  10. Helpful (1)

    "Operations Support Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at American Red Cross full-time (More than 10 years)

    Pros

    Friendly work environment, the organization provides blood and disaster relief which is very rewarding.

    Cons

    constantly reducing it's work force, financially struggling organization


  11. "FUNDRAISING"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at American Red Cross full-time

    Pros

    Different everyday and enjoy meeting with donors to make a difference!

    Cons

    No downside but every organization has complainers

    Advice to Management

    Advancement and Opportunities



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