American Red Cross Reviews | Glassdoor

American Red Cross Reviews

Updated July 27, 2017
1,949 reviews

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2.9
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American Red Cross President and CEO Gail McGovern
Gail McGovern
884 Ratings

1,949 Employee Reviews

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Pros
Cons
  • Work/life balance the scale will tip towards work (in 65 reviews)

  • Upper management needs to be reined in (in 101 reviews)

More Pros and Cons

  1. "Inept Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time (More than 10 years)

    Pros

    Great cause and worthwhile organizational principles and purpose.

    Cons

    Management is so detached from line staff in Biomedical services that they don't even understand how operations take place in the field. Despite efforts to centralize and standardize, local differences persist.

    Advice to Management

    Look to best in class operations in other areas of the country and follow their lead rather than trying to manage from the top down and dictate actions. Manage for business results, not adherence to arbitrary rules.


  2. Helpful (1)

    "Poor Executive Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time (More than 5 years)

    Pros

    Mission of the organization is exceptional and the history of the brand is next-to-none

    Cons

    Executive Leaders are too detached from the staff. The CEO continues to promote her former colleagues from AT&T into larger leadership roles when they actually may be part of the problem

    Advice to Management

    Look outside for better leadership for the blood business; the HR department could use a new leader as well for some new and innovative HR ideas and practices

  3. "Technician Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook

    I have been working at American Red Cross full-time

    Pros

    The job is pretty easy and straight forward. The initial training is 3 weeks and they really make sure you are aware of the expectations and how to do everything properly. There is also always room for growth. Most people move up pretty quickly as long as you have the proper qualifications. The health care plans are pretty great (although I only need very basic care and cannot comment on many specialty procedures or doctors).

    Cons

    The pay is pretty lower since it is a non profit and raises are a joke. It seems pretty unfair for what they expect of you and how important the jobs are. Some employee moral is very low which can really affect the day to day of the job (but also I think that is a toss up with most companies).

    Advice to Management

    Have fair raises. There are places where costs can be cut that would help the budget more. This would help employee moral a lot.


  4. Helpful (1)

    "Communications Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time (More than 5 years)

    Pros

    Great volunteers and co-workers. Decent benefits.

    Cons

    Local chapters are definitely mistreated unless you are at a national, divisional, or regional chapter. Local chapters are definitely mistreated.

    Advice to Management

    Listen to the boots on the ground and look at local and regional data to ensure human capital is in the right places. Our local chapter responded to 3x the disasters of our regional chapter and raised almost as much money; however, we were understaffed and were the ones that continued to be hit by layoffs even though the regional office only lost 2 ppl and we lost over 1/3 of our staff. Very unfair, but decisions are made at a regional level, so what do you expect?!?


  5. "Laboratory Technologist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Laboratory Technologist
    Current Employee - Medical Laboratory Technologist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than 8 years)

    Pros

    Allows opportunities to work on various projects.

    Cons

    No room for growth and a widespread culture of nepotism.

    Advice to Management

    Start caring about your employees instead of your bonus checks


  6. Helpful (1)

    "Staff Scheduler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Scheduling
    Current Employee - Staff Scheduling
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at American Red Cross (More than 3 years)

    Pros

    Engaging work that requires a problem solving, people skills, logistics, and an eye for detail.

    Cons

    Drive changes, staff call outs/FML, and other logistics can be incredibly stressful. Either find a solution or document why you cannot.

    Advice to Management

    Bring DRD and market managers back to the same team. You have downsized the collections team too much--all the best phlebotomists get burned out now. Send trainees back to education for training instead of collections. Invest in new equipment so we quit looking antiquated against other blood banks.


  7. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Red Cross part-time

    Pros

    Very flexible in regards to personal time

    Cons

    Great place to volunteer and feel good your helping.

    Advice to Management

    More special training in order to better help people

  8. "Listen to your staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections II in Saint Paul, MN
    Current Employee - Collections II in Saint Paul, MN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than a year)

    Pros

    Decent benefits, I like my coworkers

    Cons

    It's a big odious company that takes a long time to change, but we have a director who's trying to right some wrongs

    Advice to Management

    Listen more to the issues that matter, and care less about the little things like the proper shade of red for our scrub tops


  9. "The most regulated Company I worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Biomedical Equipment Technician in Douglasville, GA
    Current Employee - Biomedical Equipment Technician in Douglasville, GA
    Negative Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 5 years)

    Pros

    Good Company Good Benifits. Hard to advance.

    Cons

    The work is not challenging and you technical skills will get rusty. It is the most regulated company I have ever worked for. Be prepared to do more paperwork than work, much more.The work is not hard and they pay well.

    Advice to Management

    none


  10. "Lots of heart in the organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Communications and Marketing in Sacramento, CA
    Former Employee - Director of Communications and Marketing in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (More than a year)

    Pros

    Great culture, people that encourage one another to grow and really puts others first before themselves.

    Cons

    Too much too do with little resources. I know it's a nonprofit, but quality suffers because the investment in people (salaries are horrible, especially in CA where the cost of living is high) is not a priority.

    Advice to Management

    Start compensating people for their hard work and dedication.


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