American Red Cross Reviews | Glassdoor

American Red Cross Reviews

Updated April 25, 2017
1,865 reviews

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1,865 Employee Reviews

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Pros
Cons
  • High-pressured working environment with huge workload not offering work-life balance (in 57 reviews)

  • Upper management needs to be reined in (in 98 reviews)

More Pros and Cons

  1. Helpful (2)

    "Make Sure You Can Fundraise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Development Manager in Oak Ridge, TN
    Former Employee - Community Development Manager in Oak Ridge, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross (More than 5 years)

    Pros

    People are generally nice and it's a casual place to work. Everyone understands the humanitarian goals and in general you find people who care more about those goals than petty office bickering. Some people, mostly volunteers, are there for the glory of working a disaster, but most are there for the right reasons. Salaries aren't anything special, but that should be the expectation with a non-profit.

    Cons

    Organizational leadership aren't even close to in-tune with what is needed on a local level. It seemed policies that hamstrung people on the local level were constant. Too often new policies or procedures were rolled out in a hurried and disorganized manner leaving people on the local level scrambling and asking a lot of questions with no answers coming in. The other big piece is that everyone is expected to fundraise in some form or another. Fundraisers raise money directly, but everyone is supposed to be on the hunt at all times for possible donors. The problem is that people on the local level aren't trained for this and the fundraisers have such impossible goals that they can't take time to train anyone on how to help. I was asked to raise $100K in some of the poorest rural areas and was criticized when I couldn't find leads on possible donors. Of course the management structure of the Red Cross has changed so dramatically over the last several years that citizens on a local level no longer feel there is a Red Cross presence in their areas...which I actually found to be the truth and not just a perception.

    Advice to Management

    Make your presence known on a local level. Stop destroying the work of local volunteers and staff that came before you. If you want volunteers you need to have tangible evidence that you are in their communities. They won't take your word for it. If you don't think you have the money to do that, then reorganize your priorities and get rid of Blood! Also get rid of Gail McGovern and her AT&T cronies.


  2. "Regional Gifts Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Gifts Officer in Baltimore, MD
    Current Employee - Regional Gifts Officer in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Red Cross full-time (More than 3 years)

    Pros

    Small Office - job flexibility

    Cons

    Big Corporate mentality when it comes to business attributes

    Advice to Management

    Keep it simple silly(KISS it)


  3. Helpful (2)

    "Revolving Door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Component Tech in Douglasville, GA
    Former Employee - Component Tech in Douglasville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Was able to work unlimited hours as long as you can hang if you have things to accomplish or bills to get caught up on.

    Cons

    Pay wasn't sufficient for workload/hrs. (Component Lab)
    Managers and staff come and go constantly
    Employees overworked
    Unionized with unprofessional union Reps
    Leadership.Management Team is unprofessional


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  5. Helpful (3)

    "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Allen, TX
    Former Employee - Analyst in Allen, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Red Cross (More than 3 years)

    Pros

    Great cause & ppl are passionate about their jobs

    Cons

    Good old boy system; does not matter if one performs wonderfully, brown-noses are promoted regardless.


  6. Helpful (1)

    "Donor Recruiter"

    Star Star Star Star Star
    Former Employee - Donor Recruitment Representative in Fairview Heights, IL
    Former Employee - Donor Recruitment Representative in Fairview Heights, IL

    I worked at American Red Cross (Less than a year)

    Pros

    Help share the knowledge about helping others save lives by blood donation.

    Cons

    Not able to have a good work and life balance. A lot of turnover for this position


  7. "Talent Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Manager in Stanley, NC
    Former Employee - Talent Manager in Stanley, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross (More than a year)

    Pros

    Excellent non-profit agency that does amazing things for people over the world.

    Cons

    Very layered management structure can take times for implementations.


  8. Helpful (4)

    "phlebotomist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in San Jose, CA
    Current Employee - Phlebotomist in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than 5 years)

    Pros

    They have been flexible with my schedule

    Cons

    No set schedule and don't feel like we are listened to by upper management


  9. "Team Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Supervisor in Indian Land, SC
    Current Employee - Team Supervisor in Indian Land, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than 10 years)

    Pros

    Friendly people, work together as a team.

    Cons

    Long hours, low salary,

    Advice to Management

    Listen to staff


  10. Helpful (1)

    "Hearts in the Right Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Washington, DC
    Current Employee - Senior Associate in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time

    Pros

    Incredible mission and volunteers with hearts looking in the right place.

    Cons

    Zero concern, compassion, or interest in its employees. Leadership is fearful of everything, and takes that fear out on the overworked, underpaid, employees. Senior leadership likes to say things like "you don't understand what its like to ...".

    Advice to Management

    Quit


  11. "Nursing -State Examination for GNA/CNA"

    Star Star Star Star Star
    Current Employee - RN CEP in Baltimore, MD
    Current Employee - RN CEP in Baltimore, MD

    I have been working at American Red Cross part-time (More than 3 years)

    Pros

    The workers are very professional and friendly too

    Cons

    The turnover of students at the various schools who need to test for the State examination is very low. RN-Evaluators seldom have enough testings to conduct.

    Advice to Management

    Broaden the students data base



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