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American Red Cross

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American Red Cross Employee Reviews about "making a difference"

Updated Aug 9, 2021

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Found 4,448 of over 4K reviews
3.5
57% Recommend to a Friend
American Red Cross President and CEO Gail McGovern
65% Approve of CEO

Found 41 of over 4K reviews

3.5
57%
Recommend to a Friend
65%
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
1,932 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The Red Cross volunteers are great people to work with and the chapters function much like a family unit.(in 361 reviews)
  • "Some benefits were good like tuition reimbursement and admin leave.(in 191 reviews)
  • "Great Coworkers and Supivisors(in 90 reviews)
  • "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist.(in 67 reviews)
  • "For the most part donors and road staff are great.(in 61 reviews)
Cons
  • "Poor management led to poor results for the program I was working on(in 239 reviews)
  • "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers.(in 221 reviews)
  • "Long hours and often with short notice due to emergencies.(in 116 reviews)
  • "No work/life balance (it's required that you still check and respond to emails while on PTO).(in 97 reviews)
  • "leadership is poor and not supportive(in 93 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American Red Cross and is not affected by filters.

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Reviews about "making a difference"

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41
  1. 3.0
    Former Employee

    Caseworker

    Sep 7, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You are really doing some truly great work that makes a difference in people's lives. Laid back atmosphere, ability to work from home.

    Cons

    Not a lot of supervision as managers work from home also. No real growth or personal development potential. You are essentially just a volunteer.

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  2. 2.0
    Former Employee, more than 8 years

    It Doesn't Feel Like You Are Working for a Humanitarian Organization

    Oct 28, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The mission of the organization inspires and gives you a sense that your job matters and you are making a difference. Depending on what department you work for, you may be able to work virtual one or more days a week. Used to offer a great Pension Plan benefit that was discontinued.

    Cons

    These cons are specific to the IT department in Headquarters and may not be applicable in other areas of the organization: 1. Organization spends no money in providing technical training to its employees. 2. Working virtual and or on a flexible schedule depended on who your boss was and how he or she felt about it. The criteria for working virtual and or a flexible schedule is not applied consistently. 3. The organization is consumed with internal IT politics and since the organization performs reductions in force practically every year, this creates the perfect opportunity for an unscrupulous manager to manipulate a good employee out of the organization without regard to his/her performance. Also it creates a situation where it is easy to intimidate and manipulate people by fear. 4. Internal processes make opportunities for advancement rare and difficult. In order to promote an employee (i.e. from Programmer I to Programmer II) , It is necessary to create a new position, which requires plenty of justifications and red tape. Then the position is open for internal applicants to apply, including the person you want to promote. After all that effort, you are lucky if the end-result is a promotion for the person that earned it and that you are trying to promote. 5. Employees and contractors are often asked to be on 24 hour production support on weekends and week nights without any additional compensation or reward. There are departments where there is no consideration for a balanced life. 6. Raises are very low.

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    5 people found this review helpful
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  4. 5.0
    Former Employee, less than 1 year

    Sr. Director, QA

    Mar 23, 2016 - Senior Director in Natick, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great mission; dedicated and caring people who enjoy making a difference.

    Cons

    Decreasing blood usage which is good for patients, but causes decreased collections; strains budget forcing layoffs. "right -sizing"

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  5. 4.0
    Current Contractor, less than 1 year

    Hearts are in the right place, but poorly managed.

    Jan 23, 2013 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can really make a difference and everyone is very friendly. You'll find people who really care about making a difference in their community, and it's a good networking opportunity. You'll know your job makes a difference.

    Cons

    The Red Cross is bleeding money, and is attempting to fix the problem in all the wrong ways. They recently laid off all of their instructors so they could hire *some* of them back as part-time workers without benefits.

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    1 person found this review helpful
  6. 4.0
    Current Employee

    I am proud to work here

    Sep 18, 2012 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Donors, incredible individuals who volunteer their time to make a huge impact on someone's life. Meeting the hospital needs! The self gratification of going home after a long day knowing that I make a difference. I am personable, efficient and confidant while following strictly enforced guidelines. I want every donor understand what a 'HERO' they are!

    Cons

    Due to the constant need of the blood supply, the schedules can be challenging. We work early mornings for highschool and business sponsored drives, and still having our community drives that are late afternoon and early evening. Impossible for consistant hours which does not allow or promote higher education.

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  7. 3.0
    Current Employee, more than 5 years

    Happy with my position, but uncertainty about the future makes work life challenging.

    Oct 1, 2014 - Researcher in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The feeling that you are contributing an organization that makes a difference in people's lives. The importance of the goal of providing safe and available blood for patients. Reasonably good compensation.

    Cons

    There have been numerous Reductions in Force both inside my department and around the company. There is a looming budget deficit that will probably mean yet more layoffs. Morale is low and uncertainty high.

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    3 people found this review helpful

    American Red Cross Response

    Talent Acquisition Program Associate

    Thank you for taking the time to leave a review. We are always pleased to hear praise for our mission, and could not fulfill it without our dedicated employees and volunteers. It is true that we are going through a time of change, both in response to the changing biomedical industry, as well as the increased demand for our services in the communities we serve. Our goal is to maximize our donors' dollars while consolidating our regions to better meet the needs of our communities. We realize that change can be difficult, and our leadership team is committed to open communication, both through town hall style meetings and information posted to our intranet site, the Exchange. We appreciate your feedback and service to the Red Cross.

  8. 2.0
    Current Employee

    At the mercy of a regional vice presidents whims

    Mar 11, 2011 - Executive Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The mission of the Red Cross is one you can sink your teeth into and believe you are making a difference

    Cons

    Things change at a drop of a hat with no reason other than a "good idea"

    Continue reading
    Be the first to find this review helpful
  9. 3.0
    Current Employee

    Lab Tech

    May 15, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice Co-worker. Most people there do what to make a difference.

    Cons

    Dead end job. No raises or promotions.

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Former Employee

    Donor Recruitment Representative

    Nov 11, 2013 - Donor Recruitment Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working with sponsor groups to help the actual people who care to make a difference.

    Cons

    Long hours, little pay, very poor management. work every weekend. A lot of politics in the office. All management cares about is numbers and uses natural disasters to push their numbers. Very sad place to be a part of.

    Continue reading
    5 people found this review helpful
  11. 2.0
    Current Employee, more than 5 years

    Collections Staff Nurse, Blood Services

    Sep 7, 2014 - Staff Nurse 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have worked for the American Red Cross in blood services for over 5 years. One of the great things about working for ARC is that most everyone I work directly with (staff and donors) love making a difference. Also, the Red Cross has an excellent initial training program for new collections staff no matter the background. For staff working in the field, there are round the clock hot lines available to answer questions. Health and dental benefits available, as well as, well as 401K. Limited growth potential unless willing to move to management which is limited and many positions have been eliminated.

    Cons

    Work schedules very from day to day which makes it hard to plan life outside the company (i.e. join teams or social groups, volunteering, children's events, etc.). There is very little work-life balance, staff are expected to put life on hold for company. Although we are grouped into teams, we very seldom see our teammates or our supervisor because we are scheduled on different shifts and sites. Performance reviews are not helpful or quality because Team Supervisors have not worked with staff they are reviewing. A frustration for me and those I work with is that upper management talk about how they support personal growth, however, many loyal and hard working staff have left to pursue higher education because management would not give time to take night classes or do clinical rotations. There is a perception that the only way to be upwardly mobile in the company is to be part of the "good old boys club".

    Continue reading
    3 people found this review helpful
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