American Red Cross "upper management" Reviews | Glassdoor

American Red Cross Employee Reviews about "upper management"

Updated Sep 16, 2019

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3.3
54%
Recommend to a Friend
65%
Approve of CEO
American Red Cross CEO Gail McGovern
Gail McGovern
1,267 Ratings
Pros
  • "Great Mission, easy to advance if you work hard(in 131 reviews)

  • "Helping people in their time of need is amazing work(in 121 reviews)

Cons
  • "Upper management spread across country(in 118 reviews)

  • "Long hours and often with short notice due to emergencies(in 109 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (2)

    "Collections Tech II (phlebotomist)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mobile Phlebotomist in Little Rock, AR
    Recommends
    Positive Outlook

    I worked at American Red Cross full-time for more than a year

    Pros

    Usually an awesome team to work with. I truly loved getting to know the donor's story. And the bad apple in the organization, cannot compare to what the ARC stands for!

    Cons

    Upper management needs to be reined in. They get away with twisting the facts to suit them. The will not give you a chance to explain BEFORE they make decisions.

    Advice to Management

    Management Supervisors need to take a step back. Listen instead trying to be a bigshot, it just makes them look like a joke. and last of all, WALK a mile in the employee's shoes!

    American Red Cross2016-10-27
  2. "Working at the Red Cross"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant 

    I worked at American Red Cross full-time for more than 3 years

    Pros

    A good team aesthetic, decent benefits, relatively decent perks

    Cons

    Condescending upper management, ineffective leadership, backbiting, antiquated technologies

    American Red Cross2019-09-17
  3. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Training Supervisor 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross full-time for more than a year

    Pros

    Great potential place to work. Supported hourly employees teaching health and safety classes.

    Cons

    Upper Management was disjointed from the lowest person on chain. Middle person was blamed. Not a great set up. Everyone was in fear

    American Red Cross2019-06-12
  4. "Beware of Re-organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Instructor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Red Cross full-time for more than 10 years

    Pros

    Nice people, good hours, good reputation

    Cons

    No job security - re-organization happens with no warning Upper management spread across country. No on-site support

    American Red Cross2019-06-04
  5. "Always Changing and Top-Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Donor Development Officer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    The salary can be higher vs other nonprofits in the community (depends on the role). Comes with 401K and some other benefits that major corporations receive. High brand recognition. If you are applying for an NHQ position you can probably work from home. Field employees are not allowed to work from home (unless an exemption is made). You have the opportunity to learn a lot about blood donations, disaster response,... and/or training services. You will learn how to work with volunteers.

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    Cons

    You will live on conference calls. The management makes constant changes or decisions without explaining all the details or the full why. Your role is not guaranteed. (Mine has changed in three years.) You will be expected to cover a large amount of territory if you work in the field. Upper-Management seems to have a higher employee satisfaction rate than those working in the field. Certain departments will have a... high turnover (especially Fund Development.) The organization operates in a matrix management system. Rarely does your supervisor work in the same office as you. Also, your supervisor has to approve EVERYTHING and there is usually only two-three employees that work for HR for the entire division. If you have to make a dispute you must raise it to the National level. Most of the senior management works from home (especially on the NHQ level). Field employees cannot work from home unless an exemption is made. Most of the lines of services are siloed and hard to work with. There is an initiative to become One Red Cross but that is only because Blood Services is losing money and they need to leverage all the lines of services to boost blood donations. Blood is king at the Red Cross. Lately there has been a lot of talk about work-life balance. However, all that involves is making sure you get your two consecutive days off if you work on the weekends (the time off that you are already supposed to get). The organization is very slim on employees and relies on volunteers to get the job done. However, if there are no volunteers then it falls on the employees to get done.

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    American Red Cross2019-06-03
  6. Helpful (2)

    "Toxic work environment but ok benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor Manufacturing in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time for more than 5 years

    Pros

    Up to 4% 401 K match

    Cons

    Toxic work environment, disengaged and burnt out upper management, poor HR enforcement, dated and inefficient processes and approaches to solving problems. Overall a frustrating place to work but stayed there for 7.5 years because of the decent pay and benefits

    American Red Cross2019-05-22
  7. Helpful (1)

    "Account Manager/Donor Recruitment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Donor Recruitment Representative in Lansing, MI

    I have been working at American Red Cross full-time for more than 10 years

    Pros

    Flexible schedule, pay, incentives (bonus pay),PTO,

    Cons

    Too many leaders, no one really has any authority to make any changes. Upper management is clueless.

    Advice to Management

    Go out in the field, see whats really going on so you can manage

    American Red Cross2019-04-13
  8. Helpful (1)

    "Perfect for single, childless people who need no social life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time for more than 5 years

    Pros

    Pay is higher than most.

    Cons

    Hours (blood drives can run at any time of day or night) Upper management (above direct supervisor or manager) give orders and change supplies without asking for input

    Advice to Management

    Take a pay cut and pay your employees better Show some appreciation and respect to those under you

    American Red Cross2019-04-10
  9. "Faux career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time for more than 5 years

    Pros

    The volunteers give their heart and soul to helping local families.

    Cons

    They eliminate and change your job with little to no notice. Too much money goes to CEO and upper management versus local assistance. The long term goal is to get rid of as many paid employees and replace them with volunteers.

    American Red Cross2019-04-10
  10. Helpful (1)

    "Can do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Red Cross full-time for more than 3 years

    Pros

    The cause is worth the job. Great teams.

    Cons

    Too much traveling and upper management inefficiency. No career advancement

    Advice to Management

    The teams are hardworking

    American Red Cross2019-01-23
Found 118 reviews