American Red Cross "volunteers" Reviews | Glassdoor

American Red Cross Employee Reviews about "volunteers"

Updated Feb 6, 2020

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3.3
52%
Recommend to a Friend
63%
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
1,287 Ratings
Pros
Cons
  • "Volunteers can be territorial and unwelcoming of paid staff(in 122 reviews)

  • "Communication between upper management is not the best(in 119 reviews)

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Reviews about "volunteers"

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  1. "Wonderful experiences!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hospital Services Technician in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross full-time for more than a year

    Pros

    Giving back Humanitarian Excellent co-workers Excellent Benefits and work/life

    Cons

    Most positions are not the best for income-it IS a non-profit! Some long-time employees really need to resign or just become volunteers It's hard to advance to other positions

    Continue reading
    American Red Cross2019-10-12
  2. "Prepare to be discouraged at every turn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    Programs are well developed and guides are available. Name recognition. Seniority comes quick because most people quit. A complex visionary model of large scale volunteer run organization.

    Cons

    No room to localize programs or be creative. The initiatives that are developed in Washington DC don't always fit your community. Smaller communities do not receive the same service quality as larger media markets. Donor centered behavior is expected at the detriment of other stakeholders. "Remember to perform you're on stage." "Everything we do has a dollar handle." Convoluted leadership structure where Executive Directors have no authority, yet have responsibilities. Tremendous disrespect and pettiness because each line of service doesn't value the next. In adequate work spaces and resources. Frequent out of pocket travel expenses related to job responsibilities state wide. Volunteers can be territorial and unwelcoming of paid staff. However, volunteers are essential to the job and mission. At risk of developing cynicism or total apathy to survive the hypocritical environment. The HR representatives covers multiple states and do not actively assist in resolving serious issues. If you contact HR with an issue it will be deescalated back to your supervisor.

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    American Red Cross2020-02-07
  3. Helpful (2)

    "Inconsistent, Inexperienced, and unprofessional Regional Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Current Employee - Volunteer Staff in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time for more than 5 years

    Pros

    Health benefits, Many Volunteers and a few staff make it worthwhile.

    Cons

    Inconsistent practices, and direction at Regional Level - Lacking communication - Silos - High Turnover- Most Management hides at home to avoid staff. Senior leadership is inexperienced and indecisive. Many Leadership are condescending to staff and volunteers, if they do actually acknowledge your existence.

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    American Red Cross2020-01-28
  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    No opinion of CEO

    I worked at American Red Cross full-time for more than a year

    Pros

    Good people and great volunteers

    Cons

    Over reliance on volunteers Understaffed Unclear Strategy

    Continue reading
    American Red Cross2019-12-12
  5. Helpful (2)

    "Great if you love disaster response"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Disaster Program Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Red Cross full-time for more than a year

    Pros

    - Great exposure to the disaster response sector (if that's something you'd like to pursue as a career) - Great opportunity to network with local organizations - Lots of opportunities for advancement given high levels of turnover

    Cons

    - Long, unpredictable hours especially during periods of disaster response - No compensation for "on call" hours - Low pay (relative to the area) - High levels of turn over for both volunteers and staff - Volunteer morale is low, making volunteer management especially difficult - National organization sets priorities for entire organization, forcing local areas to implement programs even if they might not be wanted or needed

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    American Red Cross2019-10-04
  6. "Always Changing and Top-Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Donor Development Officer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time for more than 3 years

    Pros

    The salary can be higher vs other nonprofits in the community (depends on the role). Comes with 401K and some other benefits that major corporations receive. High brand recognition. If you are applying for an NHQ position you can probably work from home. Field employees are not allowed to work from home (unless an exemption is made). You have the opportunity to learn a lot about blood donations, disaster response, and/or training services. You will learn how to work with volunteers.

    Cons

    You will live on conference calls. The management makes constant changes or decisions without explaining all the details or the full why. Your role is not guaranteed. (Mine has changed in three years.) You will be expected to cover a large amount of territory if you work in the field. Upper-Management seems to have a higher employee satisfaction rate than those working in the field. Certain departments will have a high turnover (especially Fund Development.) The organization operates in a matrix management system. Rarely does your supervisor work in the same office as you. Also, your supervisor has to approve EVERYTHING and there is usually only two-three employees that work for HR for the entire division. If you have to make a dispute you must raise it to the National level. Most of the senior management works from home (especially on the NHQ level). Field employees cannot work from home unless an exemption is made. Most of the lines of services are siloed and hard to work with. There is an initiative to become One Red Cross but that is only because Blood Services is losing money and they need to leverage all the lines of services to boost blood donations. Blood is king at the Red Cross. Lately there has been a lot of talk about work-life balance. However, all that involves is making sure you get your two consecutive days off if you work on the weekends (the time off that you are already supposed to get). The organization is very slim on employees and relies on volunteers to get the job done. However, if there are no volunteers then it falls on the employees to get done.

    American Red Cross2019-06-03
  7. "Small disaster services department (region)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern in Portland, OR

    I worked at American Red Cross full-time for less than a year

    Pros

    Nonprofit experience for future jobs

    Cons

    Inexperienced coworkers (in media and online presence), there's always room to learn though and most of us were volunteers

    American Red Cross2019-05-28
  8. Helpful (1)

    "Unpredictable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Disaster Action Team Leader in Tampa, FL
    Doesn't Recommend
    Approves of CEO

    I worked at American Red Cross part-time for more than 3 years

    Pros

    Wonderful people. Staff was professional, kind and appreciative. The ARC is at its best during a major disaster. The local services are another matter.

    Cons

    The staff vs volunteer ratio is WAY to low on a day to day level thus there is a lot of pressure on current volunteers to work a lot more than they would like.

    Continue reading
    American Red Cross2019-05-20
  9. "Not bad for a non-profit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Red Cross part-time for more than a year

    Pros

    You feel like you are making a difference.

    Cons

    Lack of organization. Needs better management in volunteers and staff.

    American Red Cross2019-03-20
  10. "Faux career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross full-time for more than 5 years

    Pros

    The volunteers give their heart and soul to helping local families.

    Cons

    They eliminate and change your job with little to no notice. Too much money goes to CEO and upper management versus local assistance. The long term goal is to get rid of as many paid employees and replace them with volunteers.

    American Red Cross2019-04-10

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