American Savings Bank Reviews

Updated Mar 16, 2021

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3.4
66%
Recommend to a Friend
78%
Approve of CEO
American Savings Bank President and CEO Richard F. (Rich) Wacker (no image)
Richard F. (Rich) Wacker
82 Ratings
Pros
  • "Room for movement, great benefits, new campus, and lots of opportunities to volunteer in the community(in 15 reviews)

  • "good benefits, flexible hours, teamwork(in 12 reviews)

  • Cons
  • "Probably the worst part is if you work in-store then your branch is open everyday with long hours but that's it really(in 8 reviews)

  • "There are no Cons this Bank is the best bank in Hawaii to work for it take cares of the employees(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Excellent benefits, excellent culture, supportive work environment

      Mar 16, 2021 - Loan Processor in Buffalo, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, lots of PTO, supportive company culture, 401k match, good training, willing to take on fresh college grads with no or limited experience.

      Cons

      Pay is good but not great. That may be more reflective of the Hawaii job market than ASB though.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback! We’re happy to hear that you're enjoying your experience on the ASB Dream Team. Creating a great place to work is so important to us, and we appreciate you sharing your thoughts.

    2. 2.0
      Current Employee, more than 3 years

      If you like a very laid back company, this is it.

      Jan 7, 2021 - Branch Personnel in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Good HR *Some managers are flexible with scheduling *Pay is known as higher than the other major local Hawaiian banks *8 hours of Wellness PTO and 8 hours of Birthday PTO *Not too strict with hitting the goals, but still highly recommended and it is competitive

      Cons

      *Too laid back. If you tend to feel guilty for slacking off, do not work here. Bad leadership examples. Some teammates I have worked or am working with literally spent their time at work to assist their kid(s) to do homework while getting paid, instead of assisting customers or do their job . Some are always on social media. Some are always out and we do not know why. This resulted in you working hard, multi tasking and assisting customers in whatever your physical condition is, since others are busy with their own family affairs (again, while getting paid). *The "Chain of Command" culture is very strong. Regardless of how skillful you are and how the company can benefit more if they are willing to invest in you today, it won't happen. They will always go with seniority, regardless or the seniors' skills. At the end, the senior will get the title, acknowledgment and pay increase while you are the one that does the job behind the scene because you are willing to always learn and take on challenges.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback. We’re available to talk further if you’re interested in sharing thoughts directly. If so, please email us at recruitment@asbhawaii.com.

    3. 3.0
      Former Employee, less than 1 year

      Standard cubicle job

      Mar 16, 2021 - Credit Risk Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing views of the makai and mauka. Friendly co-workers. Good work life balance in the sense that work isn't too stressful and you can take your time.

      Cons

      Not as much opportunities to move up or be challenged or grow. Slow paced. Open floor plan which means you have to look busier than you are because there isn't a lot of work to do. If you want to move up, you really have to go and get it yourself. Highly encouraged to eat in the cafeteria with everyone.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback! Creating a great place to work is so important to us, and we appreciate you sharing your thoughts.

    4. 5.0
      Current Employee, more than 8 years

      COVID proves how much they care

      Feb 5, 2021 - Anonymous Employee in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      During COVID. They have provided lunches for us. Extra pay for working on site when others worked remotely. A special no interest loan program and other cool stuff. I love my company!!!

      Cons

      It is stressful to work during Covid.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback! We’re happy to hear that you're enjoying your experience on the ASB Dream Team. Creating a great place to work is so important to us, and we appreciate you sharing your thoughts.

    5. 5.0
      Current Employee, less than 1 year

      PTO

      Feb 13, 2021 - Teller 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PTO is very generous. Starting is 18 days up to 35 days, depending on years of service.

      Cons

      Health insurance is on the high side.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback! We’re happy to hear that you're enjoying your experience on the ASB Dream Team. Creating a great place to work is so important to us, and we appreciate you sharing your thoughts.

    6. 3.0
      Former Employee, less than 1 year

      Sales Analyst

      Mar 15, 2021 - Sales Analyst in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly peers, laid back, and stable.

      Cons

      Not open to new ideas or more efficient workflows if it is different than what they currently do even though they emphasize the opposite.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback. We’re available to talk further if you’re interested in sharing thoughts directly. If so, please email us at recruitment@asbhawaii.com.

    7. 1.0
      Former Employee, less than 1 year

      Be Aware and Do Your Own Research

      Jun 1, 2020 - Teammate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, Personal Time Off, Work Environment, 401K Matching

      Cons

      How you are treated when leaving a company speaks volumes about the company and the leadership culture. I would never wish anyone else to be treated in the manner I was treated. The longer you stay the more you'll see that there is a high turnover rate because of rotten parts of the teammate culture. Don't be surprised, when you decide to leave, or are told to leave, you will immediately become shunned and generally treated as if you don't exist. I take full responsibility that I could have handled certain situations differently and have never denied that fact. Beware that even though the company encourages you to speak up when you see an issue, if you decide to challenge certain senior leaders it is likely you will be fired or your position eliminated. I did and it was immediately reported to leadership that I was the problem because I wouldn't fall in line. It became clear that I was expected to lead two levels up my supervision chain and make senior teammates do their job. Don't be surprised to find you are talked about to outside ASB business partners and contractors and placed on the "do not rehire" list with no formal HR actions or documentation. I'm not implying that the whole company and all departments are this way - just certain areas and specifically five teammates - all of whom are senior leaders. I encourage you to do your research and don't get caught off guard like I was.

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      3 people found this review helpful

      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback. We’re sorry to hear about your experience and are available to talk further if you’re interested in sharing thoughts directly. If so, please email us at recruitment@asbhawaii.com.

    8. 4.0
      Former Employee, more than 1 year

      Helpdesk Analyst

      Dec 28, 2020 - Helpdesk Analyst in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone was very helpful and kind

      Cons

      IT department was going through some changes and was difficult to see future goals of the company

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback! We’re available to talk further if you’re interested in sharing thoughts directly. If so, please email us at recruitment@asbhawaii.com.

    9. 4.0
      Current Employee, less than 1 year

      Great company. Lacks resources

      Nov 19, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unique Benefits. Really care about employees and customers.

      Cons

      Lacks resources and systems to get work done. Individually have to do work that other banks have departments for

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback. We’re available to talk further if you’re interested in sharing thoughts directly. If so, please email us at recruitment@asbhawaii.com.

    10. 4.0
      Former Employee, more than 1 year

      A growing financial institution

      Aug 27, 2020 - Platform Manager in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a great deal of opportunities to grow as long as you are patient. Financial institutions will always be more reserved in making decisions with the company strategy and this is important if there are close competitors. The work environment is positive and there are many opportunities to help others while also being granted to the opportunity to learn as well.

      Cons

      There have been many organizational changes and growing pains as the company has continued to grow. Again, if you are patient this may not be negative. If dynamic changes are not an issue, this is not a problem.

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      American Savings Bank Response

      HR Teammate Experience Director

      Thank you for sharing your feedback! We’re happy to hear that you enjoyed your experience on the ASB Dream Team. Creating a great place to work is so important to us, and we appreciate you sharing your thoughts.

    Viewing 1 - 10 of 132 Reviews

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