American Society for Quality Reviews | Glassdoor

American Society for Quality Reviews

Updated Jun 20, 2019

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Found 40 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
22%
Recommend to a Friend
10%
Approve of CEO
William Troy
6 Ratings
  1. "Positive Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Society for Quality full-time for more than a year

    Pros

    This is a high touch environment where people are inviting and collaborative. Some of my favorite things about this organization are the level of communication, the flexible work scheduling and the work-life balance. Being a small organization, you get to do a lot more hands-on work and feel like you're truly making an impactful contribution. I think this is the very first company that I feel I am able to grow personally...

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    Cons

    Being a small organization, there aren't necessarily a lot of opportunities for career advancement. Although, within your position there is great opportunity to develop as a professional by taking initiative and expanding your responsibilities. The experience gained is invaluable!

    Advice to Management

    Keep listening to the individual contributers and ensure that you are communicating their messages upwards candidly.

    American Society for Quality2019-06-20
  2. Helpful (1)

    "Has lost direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Society for Quality full-time for more than 5 years

    Pros

    Nice benefit package for staff

    Cons

    Numerous selective cliques spreading mis-information. Hard working, knowledgeable employees are many times pushed away from teams due to being a threat to staff in those groups. Scrum Process being used for operational teams that shouldn’t be used; constant finger pointing, halts productivity and increases staff workload to unmanageable levels which results in burn out. Compensation way below average. No formal training...

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    Advice to Management

    Listen to employees when receiving the same feedback from staff on certain staff or what isn’t working. The perception is no one is listening, or if you are, not taking action.

    American Society for Quality2019-06-06

    American Society for Quality Response

    June 10, 2019Communication Specialist

    Thank you for sharing your feedback. We appreciate all the staff feedback we receive—good and bad—and encourage you to bring your concerns forward through the internal channel you’re most comfortable with.

  3. Helpful (1)

    "Company is Imploding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Society for Quality full-time

    Pros

    Downtown location, ability to earn ASQ certifications to advance in your post-ASQ career, annual holiday shutdown

    Cons

    Company is imploding while reeling from an identity crisis spanning multiple years. Toxic work environment, bullying managers whose behavior is condoned by senior leadership, even HR doesn't prevent it. Worse yet, the same bullies are allowed to hold resources hostage to push their own agendas, so the negative consequences span beyond just personnel problems. Disconnected CEO and senior leadership leads to poor decision-making...

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    Advice to Management

    Stand on your core values and what ASQ's culture used to be. Adopt a no tolerance policy for bullying and other unethical behaviors and have an action plan to back it up, or you will continue to push good people out and be left with only the toxic and the complacent.

    American Society for Quality2019-06-16
  4. Helpful (1)

    "Great company that lost its way and is circling the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Non-Management 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Society for Quality full-time for more than 8 years

    Pros

    Nice downtown location close to the riverwalk. Relaxed, low-pressure work environment. Some super coworkers and the members are decent too. Good opportunity to learn about quality processes and projects, which can be beneficial for your post-ASQ career. If you are in the right department, you may have the opportunity to work on cross-functional teams to learn new things and meet people outside your department.

    Cons

    A lot of the other reviews hit the nail on the head. ASQ does NOT practice what they preach. Constant "transformation" aka reorg with no long-term plan and very little communication. ASQ promotes many quality and change tools to its members but uses almost none to navigate its own "transformation." Overall, weak leadership. Few managers have quality certifications beyond a CQIA. Little mentoring from managers to their...

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    Advice to Management

    Put in the hard work to save the association before we all leave--members included. Do more with employee engagement meeting feedback. Create some action plans beyond guidelines on "how to respond to emails" and make plans for real change. Try using 360-degree reviews to help evaluate management. Train managers so they can actually lead and get rid of the dead weight. Use the quality tools and training you promote. Don't...

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    American Society for Quality2019-05-16

    American Society for Quality Response

    June 4, 2019Communication Specialist

    Thank you for sharing your feedback. We appreciate all the feedback we receive from current and former staff members. It’s unfortunate your experience didn’t match your expectations, and your comments will help us continuously improve

  5. Helpful (1)

    "Time to Wake Up and Smell the Coffee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Society for Quality full-time for more than 3 years

    Pros

    Lots of great, committed employees; downtown location; noble mission; emphasis on metrics and measurement and process; opportunity to work on interesting projects that make a difference.

    Cons

    Reorg after reorg; wasted resources; abysmal management; fixated on "transformation"--lots of words w/o effective action; low morale; competent employees leaving; a very disconnected board of directors, etc., etc.

    Advice to Management

    Where do I begin?

    American Society for Quality2019-05-03

    American Society for Quality Response

    May 6, 2019Communication Specialist

    Thank you for sharing your feedback. We appreciate all the feedback we receive from current and former staff members. It’s unfortunate your experience didn’t match your expectations, and your comments will help us continuously improve.

  6. Helpful (4)

    "Awful Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at American Society for Quality full-time for less than a year

    Pros

    Located downtown Pay was decent

    Cons

    Awful management. Bullying manager and HR does literally nothing but defend the company. Very limited room for growth, do not waste your time here.

    Advice to Management

    Clean house or you will continue to turnover

    American Society for Quality2019-04-01
  7. Helpful (3)

    "Has all the tools for success; choose a not to use them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Society for Quality full-time for more than 3 years

    Pros

    Opportunity to earn ASQ certifications... but only upon manager approval and as openings are available

    Cons

    Pay is incredibly low, health benefits are expensive and don't cover much of anything, minimal advancement opportunity, company does not develop staff, staff are held to higher standards than leaders, unqualified leadership, no real sense of company identity, indecisive leaders

    Advice to Management

    Learn to get rid of ineffective leaders, make decisions and give direction - not doing so and letting ambiguity run wild for others top take advantage of will sink the ship. Promote those using quality tools and best practices internally

    American Society for Quality2019-03-30
  8. Helpful (3)

    "Nice place to work."

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at American Society for Quality full-time

      Pros

      Nice place to work. Sense of community and working for something beyond money. Good people.

      Cons

      Struggles with adapting to change. Immediate manager turnover while I was there was an obstacle to my own growth and improvements within the organization.

      American Society for Quality2018-12-18
    • Helpful (3)

      "Marketing/Communications"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at American Society for Quality full-time

      Pros

      Excellent work/life balance. Convenient downtown location.

      Cons

      Very little opportunity for advancement. Too much "transformation" with very little impactful change.

      American Society for Quality2018-08-28
    • Helpful (10)

      "DO NOT Work Here Even If Your Life Depended On It"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Milwaukee, WI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at American Society for Quality full-time for more than 3 years

      Pros

      It’s a job, otherwise no pros.

      Cons

      Mismanaged and does not practice what is preached.

      Advice to Management

      This organization is the exact OPPOSITE of what a quality organization should be. It is mismanaged and most employees, if not all, do not have a background in quality, eneineering, or a related field and therefore have no idea how to run the business or help the needs of the members. It is the blind leading the blind. They are currently going through an “organizational transformation” due to the lack of relevance and...

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      American Society for Quality2018-06-22
    Found 40 reviews