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American Student Assistance

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American Student Assistance

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American Student Assistance Reviews

Updated Oct 21, 2021

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Found 111 of over 125 reviews

3.7
73%
Recommend to a Friend
91%
Approve of CEO
American Student Assistance President and CEO Jean Eddy (no image)
Jean Eddy
10 Ratings
Pros
  • "Good work life balance and good work culture(in 20 reviews)

  • "great people, work experience, opportunity(in 9 reviews)

  • Cons
  • "They are working on a new business plan(in 4 reviews)

  • "Several lay-offs due to changes in the business model(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      .

      Sep 20, 2020 - Student Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership, teamwork, independent, management, curiosity

      Cons

      Odd times work, team argument, bad work environment,

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    2. 1.0
      Former Employee, more than 8 years

      Just the worst

      Oct 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance, decent pay for a nonprofit

      Cons

      0 communication, 0 collaboration between departments, 0 opportunities for professional development, senior leadership doesn’t get along and causes division and cattiness between teams

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    3. 4.0
      Former Employee

      Good

      Sep 10, 2021 - Team Leader in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work has been interesting

      Cons

      Layoffs may happen to you

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    4. 3.0
      Current Employee, less than 1 year

      ok

      Aug 22, 2021 - Data Associate in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great office space, nice environment, easy commute

      Cons

      All of the work was dumped on temps, a lot of mistakes and inaccuracies by permanent employees. The temps were rushed, given unrealistic deadlines.

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    5. 4.0
      Former Employee, more than 5 years

      College Advisor

      Feb 17, 2021 - College Advisor in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance; Great benefits

      Cons

      no clear path for growth

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    6. 4.0
      Former Employee

      Great company, but with flaws

      Jan 30, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Accommodating, great work/life balance, great benefits, great coworkers

      Cons

      Leadership is questionable, layoffs every year, unclear mission

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    7. 4.0
      Former Employee

      Great not for profit

      Jan 8, 2021 - Repayment Counselor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Feels good helping people navigate difficult student loan rules

      Cons

      Friday early closing meant uneven shifts

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    8. 3.0
      Former Employee

      Non-Profit Looking for Direction

      Dec 3, 2020 - Vice President in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      small nonprofit organization trying to act like a for profit

      Cons

      lacks strong leadership and direction

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    9. 4.0
      Current Employee

      It’s a good company to work for

      Oct 5, 2020 - Education Advisor in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits Helpful HR department Safe and clean

      Cons

      Not diverse enough People in different departments may not know each other at all

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    10. 5.0
      Former Employee, less than 1 year

      ASA

      Sep 14, 2020 - Quality Assurance in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A kind and welcoming company that cares

      Cons

      A small group of people but a very intelligent group

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    Viewing 1 - 10 of 111 Reviews

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