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American Student Assistance

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American Student Assistance

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American Student Assistance Employee Reviews about "great people"

Updated Sep 13, 2018

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Found 9 of over 125 reviews

3.8
70%
Recommend to a Friend
76%
Approve of CEO
American Student Assistance President and CEO Jean Eddy (no image)
Jean Eddy
15 Ratings
Pros
  • "Good work life balance and good work culture(in 20 reviews)

  • "great people, work experience, opportunity(in 9 reviews)

  • Cons
  • "They are working on a new business plan(in 4 reviews)

  • "Several lay-offs due to changes in the business model(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "great people"

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    1. 5.0
      Former Employee, more than 8 years

      Employee and customer centric learning organization.

      Sep 15, 2013 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with great leadership team.

      Cons

      Company in flux trying to reinvent itself in a new business. Many rounds of layoffs.

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    2. 4.0
      Former Employee

      Wonderful Company with Uncertain Future

      Oct 23, 2015 -  in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people who I remember fondly Greta work life balance Best benefits and best HR team I've ever worked with Given a lot of leeway in doing your job A public spirited mission you can believe in

      Cons

      Lack of controls and accountability Department of Education took their reason for existence out from under them, and attempts to change direction has had mixed results. Most senior management has only been in the Student Loan Industry, and have made some poor business decisions as a result. They are not used to thinking in the bottom line manner required for the changes they need to make Antiquated technology handling core business Legacy revenue streams drying up.

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    3. 3.0
      Former Employee

      ASA is at risk due to the Economic climate

      Jan 8, 2010 -  in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Previously a great place to work. Public purpose mission is great. people are great to work with. Location in Government Center is awesome.

      Cons

      The company is losing core business due to Government regulatory changes. They are working to reframe the business to support other types of student lending, but this may be risky in the current economic climate. IT management is not strong and making some poor strategic decisions. Pay and Benefits are only fair and often not consistent.

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    4. 4.0
      Former Employee

      A great place to work.

      Jun 11, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, dedicated to mission. HR worked hard to make people within the company happy. Infrastructure department leading the way to better way of doing business.

      Cons

      Outdated and frustrating technology. Lots of overhead by Project and Program Managers, some of whom were "tough love", but without the "love."

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    5. 4.0
      Former Employee, more than 8 years

      Was A Great Place To Work

      Sep 13, 2018 - I T in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great. Benefits can't be beat. I was able to work from home.

      Cons

      Restructuring and layoffs due to lack of a clear plan for generating revenue.

      3 people found this review helpful
    6. 4.0
      Current Employee, more than 8 years

      Great company

      Jun 24, 2013 - Business Analyst in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commited to work-life balance. Great people and really strong benefits package. Salaries have recently adjusted to align with industry standards despite being non profit.

      Cons

      With the elimination of the FFELP program, there is a need to produce additional revenue and the future remains a little uncertain

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    7. 4.0
      Former Employee, more than 1 year

      Worked Full Time

      Jul 22, 2015 - Marketing Analyst in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work-life balance, easy going and great people

      Cons

      Lack of understanding of business objectives from upper-management. Hard to advance in company.

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    8. 4.0
      Current Employee

      A great place to work and can truly maintain work/life balance

      Apr 16, 2014 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really comfortable work environment and great people.

      Cons

      Opportunity for advancement is limited.

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      American Student Assistance Response

      Manager of Staffing and ER

      Thank you!!! We appreciate your review and we remain focused in ensuring that we create opportunities for our employees. You are right, this is a great place to work and at times you may find limited growth opportunites in certain areas. May I suggest looking into the variety of development options we have for our employees. Feel free to contact us, we would be happy to help. Thanks again for your time.

    9. 3.0
      Current Employee, more than 10 years

      principal business systems analyst

      Jul 7, 2017 - Principal Business Systems Analyst in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people, work experience, opportunity

      Cons

      It has an uncertain future.

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