American Tower Reviews | Glassdoor

American Tower Reviews

Updated April 9, 2017
43 reviews

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American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
20 Ratings

43 Employee Reviews

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Pros
  • Great work-life balance, minimal expectation to take work home or work long hours (in 21 reviews)

  • Good people in most areas, Company is growing and placing getting better at placing the right people in the right roles (in 11 reviews)

Cons
  • Unrealistic expectations and poor work/life balance (in 10 reviews)

  • upper management of IT seems uncaring (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Core Vision lost in aim to be #1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Project Manager in Boca Raton, FL
    Former Employee - Account Project Manager in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Tower full-time

    Pros

    Great people, great benefits, great marketing department!

    Cons

    Pigheaded, arrogant attitude because the company is so valuable, and does not listen to the people that keep the engine oiled and moving.

    Advice to Management

    Stop and listen to the good employees that really have the company's best interest at heart. Just Because management make the decisions they are not always right. Sometimes it's necessary to miss a deadline to ensure the data is accurate. Fire incompetent managers in a timely manner, that do not know the industry and have really nothing of value to offer. Stop making the same mistakes over and over again. Give an idea the opportunity to succeed before pivoting and changing strategies. Recognize talent when you see it and nurture that employee toward upward mobility. Learn to relax and have fun and not take yourself so seriously.


  2. "Re-Org Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Marlborough, MA
    Former Employee - Analyst in Marlborough, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Tower full-time (More than a year)

    Pros

    Boston and Marlborough locations have some room for growth...kind of... unless there is a re-org to save the C-level management.

    Cons

    Upper level management (VP and above) are not worthy of the positions they hold. To them you are just a number and a salary that can be cut when a new contract is coming up.

    Advice to Management

    Learn value management techniques. Learn what your employees actually do over your perceptions based on lack of listening skills when you are told.


  3. "Contractors are treated like dirt and training is awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Business Analyst in Woburn, MA
    Former Contractor - Senior Business Analyst in Woburn, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Tower as a contractor (Less than a year)

    Pros

    Near my home; free coffee, lots of food

    Cons

    Insufferable attitudes from managers and permanent coworkers

    Advice to Management

    Put together proper training manual (like I tried to before I was let go)


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  5. Helpful (1)

    "Stay away from IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in Boca Raton, FL
    Former Employee - Applications Developer in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are okay. Boca Raton is a great place to be.

    Cons

    Pretty stultifying atmosphere. They already knew everything about everything. Hiring you was a favor to YOU that they expect to be repaid. There isn't anything in it for them. It's even strange that you even THOUGHT you had anything to offer from your vast experience in technology. We are an n-billion dollar company, and you need to feel honored to be a part of it, instead of trying to improve our business with your technology and expertise. Who do you even think you are?

    Advice to Management

    Hire good people and then LISTEN to them.


  6. "Project Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - FLORIDA in Boca Raton, FL
    Current Contractor - FLORIDA in Boca Raton, FL

    I have been working at American Tower as a contractor (Less than a year)

    Pros

    This company is conaiatent money and if you are an employee its stablle work.

    Cons

    People who work hard and diligent are often overlloked and not appreciated


  7. Helpful (5)

    "Corp IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Marlborough, MA
    Current Employee - Software Developer in Marlborough, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Tower full-time (More than 5 years)

    Pros

    Was a great place to work before the latest CIO.

    Cons

    New CIO is gutting the Corp IT department. Mid and upper level managers get severance packages. The workers are harassed into quitting.


  8. Helpful (10)

    "Micromanaged"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA
    Doesn't Recommend
    No opinion of CEO

    I worked at American Tower (More than 10 years)

    Pros

    Benefits and stockstocks keep the good ones around a little longer.

    Cons

    Micromanaged by supervisors that didn't even deserve to be a supervisor. Unprofessional and a bigot. Sooner or later upper management will find they hire morons that not only should've never been promoted but sent to AA. Ridiculously managed by grown men and women that act like they are in elementary school.

    Advice to Management

    Ask the real people that carry the company how they feel about their "superiors"


  9. Helpful (6)

    "Stay away"

    Star Star Star Star Star
    • Culture & Values
    • Senior Management
    Former Employee - Structural Engineering Contractor in Cary, NC
    Former Employee - Structural Engineering Contractor in Cary, NC
    Doesn't Recommend

    I worked at American Tower (Less than a year)

    Pros

    high hourly pay, good exposure to what you should avoid in your career

    Cons

    poor working conditions, poor communication, poor training, unrealistic expectations, poor management, false promises

    overall a company with very low ethics

    Advice to Management

    Treat people the way you expect to be treated


  10. Helpful (4)

    "Terrible leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at American Tower full-time

    Pros

    Depending on what team you are on, the work life balance can be good. If you're on the "wrong" team then you're work life balance will be terrible.

    Compensation at the higher management levels are competitive with the market. Lower level experience compensation is below market.

    Cons

    The accounting leadership is terrible. They are reactionary without purpose, finger point when things go wrong without looking at what happened or why, and have no vision. Instead of fixing problems, they react and blame and put band aid patches on issues rather than getting to the root of the problem and possibly working across teams.

    Extreme favoritism among the accounting leadership. Leadership weren't very up front or transparent on company issues and news, very poor communication but it honestly felt more than just that...almost secretive.

    Advice to Management

    Have a clear vision. Have honorable leadership in place that understand how a good company works and not leaders that have been with the same company for years and have no idea what works/doesn't work in the real workplace.


  11. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L Program Manager in Grosse Pointe Farms, MI
    Former Employee - L Program Manager in Grosse Pointe Farms, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Tower (Less than a year)

    Pros

    Industry leader with a global focus

    Cons

    CYA, highly bureaucratic org chart where experience matters little. No need to develop employees as they are viewed as replaceable commodities with little regard to negative positions they are placed in by upper management decisions year after year.

    They treat clients and employees as pawns in their corrupt chess game

    Advice to Management

    None. They do not know how to or care to listen to any



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