American Tower Reviews | Glassdoor

American Tower Reviews

Updated February 9, 2017
68 reviews

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4.0
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American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
38 Ratings

68 Employee Reviews

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Pros
  • Great work-life balance, minimal expectation to take work home or work long hours (in 20 reviews)

  • Good people in most areas, Company is growing and placing getting better at placing the right people in the right roles (in 11 reviews)

Cons
  • Work/life balance doesn't exist (in 10 reviews)

  • upper management of IT seems uncaring (in 12 reviews)

More Pros and Cons

  1. "A good place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - APM in Woburn, MA
    Current Employee - APM in Woburn, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Tower full-time (More than 3 years)

    Pros

    Very good flex-time, insightful training modules, supportive management, lots of perks (gym, commuter pass, etc.)

    Cons

    Comparatively low pay, inflexible, conservative social attitudes

    Advice to Management

    There is not a lot of room for growth. There are a lot of opportunities to work on different teams for the same amount of money, but there are not many opportunities to grow, unless you have an advanced degree or would like to work in middle management. Despite record profits, our compensation has been stagnant.


  2. "Current Employee"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Tower (More than 3 years)

    Pros

    There is a productive work environment

    Cons

    Politics can play a part in decision making.


  3. "Engineering design"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time

    Pros

    Ethical, employee feel well informed,

    Cons

    Very high expectations of workload


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Land Acquisitions Contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Land Acquisitions Contractor in Melrose, MA
    Former Contractor - Land Acquisitions Contractor in Melrose, MA
    Recommends

    I worked at American Tower as a contractor (Less than a year)

    Pros

    The culture of ATC is great. Coworkers are friendly and don't mind helping others. For what I could see managers are laid back and do not micromanage. They have a large parking lot right in front of the building. This is in the location I worked Woburn MA.

    Cons

    Being a contractor there doesn't always mean getting hired later on. A lot of people work there as contractors and the path to get hired is not always clear.

    Advice to Management

    I'd ask management to make it easier for contractors to interview for full time positions within the company.


  6. Helpful (2)

    "Good Solid Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Very good Company, Work life balance is great.

    Cons

    Take a long time to get hired


  7. "Account Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Project Manager in Boca Raton, FL
    Current Employee - Account Project Manager in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than a year)

    Pros

    Great company to work for with amazing benefits.

    Cons

    Limited growth within Managed Sites department


  8. Helpful (1)

    "Great foundation but still lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time

    Pros

    I am very happy to come to work everyday. The culture is very laid back and everyone is very friendly. No micromanaging in my department. Very flexible with hours and cool events throughout the year including a paid Friday off in the summer for the Canobie Lake company outing. You start with 3 weeks of PTO, 3 floating holidays, a day each to spend time at a child's school or with the elderly and a volunteer day. All holidays off and Black Friday.

    Cons

    Collections team does not have laptops but everyone else in the company does. This means that when the bad weather comes you will need to use vacation time if you don't want to come to the office. This also makes it difficult in meetings to not be able to pull up things to add to the conversation. You must rely on printing things off beforehand or using a notebook. It is 2016 - everyone should have a laptop and the opportunity to work from home in bad weather.

    Advice to Management

    Just because people work in collections does not mean we are the low men on the totem pole. We should be treated the same and allowed the same opportunities as other departments. You should also help employees further their careers but doing more internal hiring and not stifling them. This company is a great place to work but you need to get with the times in terms of allowing people to work from home occasionally.


  9. "ATC Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ATC has great benefits, healthcare, stocks, etc. Employees are hardworking and friendly. Office has great environment and always trying to make improvements.

    Cons

    Most of middle management, as with most companies, does not feel comfortable encouraging their employees to think outside the box and do things differently/challenge their peers or management.


  10. Helpful (2)

    "Not the old company anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at American Tower full-time

    Pros

    Generous compensation package
    Flexible work schedule
    Favorable vacation

    Cons

    Future outlook for IT is questionable
    Unfair pay for employees with same title and even experience
    IT leadership is very political

    Advice to Management

    Communicate and make employees feel needed


  11. "Contract Attorney"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Tower as a contractor

    Pros

    Friendly, helpful staff. Good amenities on site. Good work/life balance.

    Cons

    Boring/repetitive work, location isn't great.



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