American Tower "work life balance" Reviews | Glassdoor

American Tower Employee Reviews about "work life balance"

Updated Oct 18, 2019

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3.3
59%
Recommend to a Friend
72%
Approve of CEO
American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
232 Ratings
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Cons
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Reviews about "work life balance"

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  1. Helpful (1)

    "Join the Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Tower full-time for more than 8 years

    Pros

    Culture, Benefits, Collaboration between teams, Busy

    Cons

    Management , Base pay is lower compared to other companies but they have RSU and 12% Bonus. Depending on manager little work/life balance.

    American Tower2019-04-04
  2. Helpful (4)

    "Fast Paced, Deadline Driven, Cost Cutting Focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Corporate IT in Boston, MA

    I have been working at American Tower full-time for more than 5 years

    Pros

    Financially strong company. Good pay. Opportunity to interact with offices in other countries, sometimes travel. Company is beginning to offer flexible / remote work. Lots of good, skilled people to work with.

    Cons

    No sick time - comes out of your PTO. Like most companies where software is not the company focus, IT is perceived as a financial drain which means CIO is constantly looking to cut costs even though this company has one of the highest employee to revenue dollar ratios. Nice talk about work / life balance, but always need to meet the deadlines no matter what. And once you deliver you are expected to deliver even more. Some vestiages of promotions to manager due to longevity at the company instead of based on skills and performace.

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    Advice to Management

    Continue to look at benefits package: consider sick time that is not linked to vacation days, remote work. Consider implementing a 360 review process so managers get feedback.

    American Tower2019-09-13
  3. Helpful (4)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woburn, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Tower full-time for more than 3 years

    Pros

    Stock benefits, 6% 401k match, annual bonus is usually good. Good place to start your career post college or get your foot into the door, but I wouldn’t stay longer than 2-3 years if you haven’t moved either laterally or up.

    Cons

    For a company that’s doing as well as we are, ATC treats their employees like crap. Work life balance is a joke. You’re lucky if you are allowed to work from home without having to take time off. There is a current campaign to promote Diversity and culture because it’s becoming obvious that you only make it somewhere here if you aren’t Caucasian and male, you won’t make it very far up in the company.

    Advice to Management

    Invest in your employees and stop playing favorites as if this is some kind of popularity contest. Be more transparent versus keeping things behind closed doors. You are losing employees that are willing to be loyal at an alarming rate. Be more open to ideas. Stop putting down women “for being too aggressive” and when men do the same thing, applaud them for their actions. This isn’t the military so please Stop being so old school when managing. Be more flexible with your employees and you will see a positive change in environment. Put more diversity than your stereotypical demographic in the HR and recruiting team. Lastly, be willing to change and listening to employees input in the lack of culture here.

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    American Tower2019-05-10
  4. Helpful (11)

    "Not as promised! Move on ASAP."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in Woburn, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Tower full-time for more than a year

    Pros

    Financially strong, fair benefits, and good co-workers.

    Cons

    Felt I was lied to, I was told “work life balance is an option! No work life balance, always on the clock, unrealistic deadlines, horrible building in Woburn and rude upper management. Can’t work from home or leave a bit early for an appointment, while management come to work as they please. Pay is low for the amount of work, must work some weekend, holidays and nights. Can’t use PTO because it’s forbidden in some departments. Many staff are not happy and management does nothing to improve.

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    Advice to Management

    Look into upper management and how they suck up resources, they don’t work full day or week. Implement a work from home policy or some sort of flex environment. Stop them the employee burnouts, have town halls and listen to the frustrations!

    American Tower2019-01-25
  5. Helpful (3)

    "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Tower full-time

    Pros

    Health insurance benefits, PTO (if you can use it), company functions can be fun

    Cons

    Micromanagers who treat you like a robot instead of a human being--you're expected to spend every single minute of every single day sitting at a desk staring at a computer screen (I've worked here for months and haven't gotten to know a single thing about any of my coworkers because there's no time to do anything but work); no flexibility (they say they offer flex time but then don't honor the hours you agreed to work so you end up working ten hour days every single day, including no time to take a lunch break, plus no opportunity to work from home unless you're a manager it you get sick); their idea of "work/life balance" is "work=life," especially if you're single and don't have kids

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    Advice to Management

    Treat your employees as human beings and assets to your company instead of working them to the point of having a complete meltdown from burnout. Dont force your employees to sacrifice their lives and relationships outside of work because you load us down with too much work.

    American Tower2018-11-24
  6. Helpful (2)

    "Decent company, unclear expectations and limited training"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at American Tower full-time

    Pros

    . People are nice . Company is expanding . Flexible work/life balance . Interesting industry

    Cons

    . High turnover . Unclear instructions . Cliquey environment . Understaffed and overworked

    Advice to Management

    Focus on retaining talent for the long term.

    American Tower2018-09-29
  7. Helpful (13)

    "Setup for Failure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Tower full-time for less than a year

    Pros

    From the outside it's a great company that "cares" about it's employees. Great pay and benefits. Friendly team members.

    Cons

    Extremely high turn over rates due to poor management. They lose a lot of good employees due to poor senior management. Upper management does not address ongoing issues or concerns brought to their attention. There is absolutely NO training for new employees and they are setup for failure from day one. Employees are lacking resources needed to be successful, but managers don't seem to care. Management has an attitude consistent with, YOU owe them for doing you a favor and hiring you. By working here you can expect to be thrown into a situation without resources and tools needed to succeed. Expect to work long hours with no work life balance due to large workloads/volume and being understaffed. Internal departments don't communicate with each other and mediocrity seems to be consistently rewarded. There is no clear career path or professional development available.

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    Advice to Management

    Listen to your employees, give them what they need to succeed, and don't set them up for failure. Don't put the customer above your own employees. Put the right people in the right positions and great things will happen. Provide the training needed for employees to succeed. Develop tools and paths forward for professional development.

    American Tower2018-05-14
  8. Helpful (4)

    "A decent stepping stone, but not a place to stay forever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account/Project Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Tower full-time for more than 3 years

    Pros

    Good benefits Comfortable building Some great people Good work life balance

    Cons

    Management plays favorites Too much micromanagement Advertises growth, but then hires externally Pay is less than average Management can be closed minded

    Advice to Management

    Promote from within and promote the people who do the heavy lifting, not your friends.

    American Tower2018-03-01
  9. "Easy going and cool work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - IT Support Engineer in Marlborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Tower for less than a year

    Pros

    The work is very less and very good work life balance

    Cons

    Didnt learn anything new, will be tough to look for other opportunities. Some of the senior staff are very rude and mannerless.

    Advice to Management

    Please check the people you have for behavioral skills

    American Tower2017-10-22
  10. "Great Company"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor 

    I worked at American Tower

    Pros

    They have a great mission statement that they implement on a daily basis. Personnel are nice people to work with. They believe in work/life balance.

    Cons

    I think it's a great place to work. Personally, I didn't have any cons.

    American Tower2017-08-22
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