American Traffic Solutions Reviews | Glassdoor

American Traffic Solutions Reviews

Updated August 9, 2017
102 reviews

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1.8
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American Traffic Solutions President and CEO David Roberts
David Roberts
2 Ratings

102 Employee Reviews

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Pros
  • Managers are generally good about respecting off-hours and work-life balance (in 8 reviews)

  • Good health benefits and decent pay (in 8 reviews)

Cons
  • A new Senior Leadership team was brought in to manage the company, and if you weren't part of their inner circle, you were nothing (in 8 reviews)

  • No upper management support for employees (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "ATS Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Mesa, AZ
    Former Employee - Account Manager in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Traffic Solutions full-time (More than 8 years)

    Pros

    The ATS leadership team is strong and seems to be in-sync with the with overall direction of the automated traffic safety industry. ATS is a market leader, active in the community, and reputable in the marketplace. ATS offers a solid benefits package and fair compensation.

    Cons

    ATS is a fairly young company and has recently been acquired by a private equity firm, while that is not necessarily a negative, the company could start move away from its innovative past into a more rigid, bureaucratic way of doing business.

    Advice to Management

    Continue to seek ways to build and retain talent from within the company.


  2. Helpful (2)

    "Please read before accepting a position at ATS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are not many so this will be short. The company moved into a new building that is centrally located in the east valley so that is a pro. Salaries are above average because they have such a hard time finding people will to commit career suicide. If you get a salary offer higher than what you want, press for more because you will need it when you get laid off. Benefits also start day one and there is a company match on the 401k.

    Cons

    I don't want to write a novel but here goes: The constant change. The company cannot decide where to go and what to do. They spend large amounts of resources and then decide to scrap an idea. The leaders making these decisions are not affected at all and the regular employees get the shaft. You want to be part of something great and help for the greater good of the company but will find yourself just part of the "fire department" putting out fires cause the company's infrastructure around their products is garbage.

    They just did a round of layoffs where they shut a remote office down as well as a dozen or so people at headquarters. But if you go to their career site many of those peoples jobs are there. The company just wants to find better fits with new people...it's the one constant at ATS. If you accept a position you will be replaced with fresh blood at some point. It's not a place to build a career. My colleagues were only there to build some short term financial gains in their pockets and move on before getting fired.

    The company was just purchased a few months ago by a private equity firm. At the most recent town hall the CEO told employees the company was spending 4 million bucks on 3 consultants to come in and analyze the company. If the company hired C level and senior leadership that was competent they wouldn't need to outlay that kind of cash to try to right the ship. It's a sinking ship you might be jumping onto by accepting a position there.

    Advice to Management

    Learn from your mistakes. Don't hire just to fire.

  3. Helpful (2)

    "Bad Mid Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Mesa, AZ
    Current Employee - Engineer in Mesa, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at American Traffic Solutions full-time (More than 8 years)

    Pros

    1.Decent place to start career
    2.Average PTO's provided

    Cons

    1.Below average health insurance
    2.Bad mid management: Grace is shown more to themselves than to their employees. Most of them don't have any idea what it means to be a Servant Leader as the company touts is their motto.
    3.Many layoffs throughout the year as part of continuous "realignment" even during times of big profit and company goals being met. Laid off employees include new to company and old timers who've been there for 8 years plus. Mid management doesn't get laid off even with their poor performance.
    4.

    Advice to Management

    I would say to train them (mid level managers/directors/etc.) but even sending them to sensitivity training doesn't help and hasn't helped when the people are same and won't change and look out for only themselves. "Servant" part of the motto is simply ignored.


  4. Helpful (3)

    "Not A Healthy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Traffic Solutions full-time (More than a year)

    Pros

    In the previous building, there was a food truck available with some tasty eats...

    Cons

    As noted from previous reviews, there is constant turnover and layoffs - a clear sign of an unhealthy company. I thought I was hired for my skills and abilities, but was promptly laid-off for no reason. I keep seeing the same jobs posted online... Not a surprise they cant fill the positions.


  5. "Enjoyable"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Traffic Solutions full-time

    Pros

    Fun place to work at.

    Cons

    A high paced work environment.


  6. Helpful (6)

    "Like living with a dysfunctional family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Traffic Solutions full-time (More than 8 years)

    Pros

    Very relaxed culture. Close support from peers. Good amount of PTO.

    Cons

    Nepotism. Regular lay-offs. Grossly underpaid workers. Nepotism. No room for advancement. Micro-management. Nepotism. Zero concern for retaining employees with tenure and job knowledge. Unrealistic production goals. And some more nepotism for good measure.

    Advice to Management

    Pay people what they are worth and listen to their ideas.


  7. Helpful (12)

    "Only take a job here if you are out of unemployment insurance and are actively looking after you get hired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mesa, AZ
    Former Employee - Anonymous Employee in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Traffic Solutions full-time

    Pros

    There is a nice coffee machine. There are standing desks. It is in a good location (Mesa Riverview- Alma School and the 202). The rank and file employees all seem to be really cool and fairly talented. Pay is alright - but that is the only way they are keeping some key talent. They have a family friendly holiday party every December where you can bring your spouse or SO and any kids you have.

    Cons

    Oh lots.

    As of this writing - the company was just sold to a private equity firm based in LA (Platinum Capital Equity). So keep that in mind if you are considering moving here. PE firms exist to drive profits, so I am guessing that any ethics that still exist are soon to be snuffed out in the relentless pursuit to drive profits for shareholders.

    Really the biggest issues stem from a lack of organization and clear focus from the upper levels. There have been a series of significant layoffs and multiple key team members voluntarily leaving the company starting in Winter 2016 due to unexpected and seemingly random decisions to refocus where the company is heading and what products will be showcased.

    Tribal knowledge is the standard practice vs. the exception. There is literally zero on-boarding process, and you are expected to deliver results from literally the first day on the job (which is impossible since you don't even know the business).

    "The Client Is Always Right" mentality is pervasive, to the point where other projects are routinely interrupted and forced to be completed haphazardly as new critical projects are introduced very close to promised delivery dates.

    Certain positions do not have job duties that you would expect them to be part of, apparently in order to retain control over processes instead of being collaborative. This puts excessive pressure on a small number of employees while under-utilizing others.

    There is no real effort to create and promote job opportunities from within. They provide lunch for the building at quarterly informational meetings - but they do not cater to even the most basic of dietary restrictions (vegetarians, I hope you like iceberg lettuce with a side of iceberg lettuce, and an additional side of pastries). Also I have seen senior employees who have devoted an exceptional amount of time and talent to projects completely broken after the work they have been devoted to for 6 months or a year is completely scrapped in favor of a new idea because the product focus has shifted.

    Really everything is a fire and of critical importance, and the regular employees and managers do their best to keep it all under control, but it feels like a house of cards that is sitting on the San Andreas fault line.

    Advice to Management

    What the heck guys. You have tons of talent available in your employee pool, and you are allowing a few people to make really bad choices that just drive away those people that could take your company to the next level. Maybe selling was the right decision after all.

  8. Helpful (2)

    "Where reject C-Suite Players Come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not a lot to say about this. However, they do pay on time and there are some benefits from a medical standpoint.

    Cons

    This company has a very weak leadership team and their reputation is below par so they can only hire executives that aren't employable in other companies. As a result you have constant chaos at the front line level.

    Advice to Management

    They can't execute so advice is a waste of time.


  9. Helpful (5)

    "Service Engineer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at American Traffic Solutions full-time (More than 5 years)

    Pros

    Was surrounded by some fantastic fellow employees. Company attempted to impliment Lean SixSigma.

    Cons

    Upper management departments were revolving doors. New Managers would make several promises to change things, then the next day, the manager was being walked out. Lots of department reorg, people were worried about being laid off on several occasions. The large push for Lean Six Sigma lasted for about 6 months.

    Advice to Management

    Develop stability and keep to a specific methodology/focus. Give Lean Six Sigma more of a chance.


  10. Helpful (8)

    "Software QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software QA Engineer in Mesa, AZ
    Former Employee - Software QA Engineer in Mesa, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Traffic Solutions full-time (More than 5 years)

    Pros

    -It is close to spring training events
    -There is a free coffee machine(although it is out of order frequently)
    -The building is nice and new

    Cons

    The development team has zero leadership above the supervisor level. The product management/owners do not seem to have a plan beyond what the top priority is. Sprints are chaotic due to priorities changing daily(this is the norm not the exception). Change is a constant and very little is for the better. Politics and the good ol' boy network rule hiring, promotions and raises.

    Advice to Management

    Take a look at the morale and leadership within the development team. Take steps to improve the quality of user stories and the relationship between the development and product teams. Invest in leadership development from the director level down.


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