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American University Administrative Assistant Reviews

Updated Feb 6, 2023

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Found 35 of over 1K reviews
4.0
93% Recommend to a Friend
95% Approve of CEO

Found 36 of over 1K reviews

4.0
93%
Recommend to a Friend
95%
Approve of CEO
American University President Sylvia M. Burwell (no image)
Sylvia M. Burwell
6 Ratings

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Ratings by Demographics

This rating reflects the overall rating of American University and is not affected by filters.

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  1. 5.0
    Former Employee

    Wonderful experience

    Nov 1, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My supervisor was the best boss I ever had

    Cons

    No cons, maybe just more pay

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  2. 2.0
    Current Employee, less than 1 year

    High Admin Turnover, Good Community

    Feb 6, 2023 - Administrative Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free undergrad tuition. Plenty of downtime in non-busy seasons. Nice campus and good hybrid or flex work arrangements. Other admins are very helpful to guide you through the position (YOU NEED IT)

    Cons

    FULLY TAXED Graduate Tuition (they take it out of your paycheck) There is a HUGE turnover for the administrative assistants. Little to no training (I received none). I was only given an outdated position guide upon start and my department heads were barely present at my start. I've been here for less than a year and have already gone through two supervisors who quit because of the workload and lack of training. You will need at least some familiarity with budget and reimbursements if your position says you handle that.

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  4. 4.0
    Former Employee, more than 1 year

    Administrative Assistant

    Sep 13, 2022 - Administrative Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice campus, good coworkers, good tuition benefits

    Cons

    Private university rather than public, not many opportunities for advancement

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  5. 5.0
    Former Employee

    American University Alumni Giving Office Student Admin Position

    Jun 16, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive and diverse work environment

    Cons

    Had to go to off campus offices

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  6. 5.0
    Current Employee

    Good institution

    May 9, 2022 - Administrative Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and great atmosphere.

    Cons

    Not many opportunities for advancement.

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  7. 3.0
    Former Employee

    American university

    Apr 21, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work environment, good people, learned a lot, good experience,

    Cons

    They expected you to understand something almost immediately and seemed a little unhappy if you asked for help on something

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  8. 4.0
    Current Employee

    Overall good employer, low hours

    Mar 3, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work environment and easy hour reporting.

    Cons

    Low hours allocated, lower pay for graduate student level job.

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  9. 5.0
    Current Employee, less than 1 year

    Great work-life balance

    Feb 10, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    American offers a 35-hr work week and great life balance.

    Cons

    Nothing negative to say about AU

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  10. 3.0
    Current Employee

    administration assistance

    Dec 3, 2021 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and hours are good.

    Cons

    Sometimes it feels like their isn’t enough staff in certain departments.

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  11. 3.0
    Current Employee

    Full time

    Dec 1, 2021 - Administrative Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    benefits, tuition remission, move within the company

    Cons

    little pay, stagnant, 35 hours not 40

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Viewing 1 - 10 of 36 Reviews
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American University Reviews FAQs

Administrative Assistant professionals working at American University have rated their employer with 4 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of American University employees being 3.9 out of 5 stars. Search open Administrative Assistant Jobs at American University now and start preparing for your job interview by browsing frequently asked Administrative Assistant interview questions at American University.

Administrative Assistant professionals rate their compensation and benefits at American University with 3.2 out of 5 stars based on 36 anonymously submitted employee reviews. This is 3.2% better than the company average rating for salary and benefits. Find out more about Administrative Assistant salaries and benefits at American University.

93% of Administrative Assistant employees at American University would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Administrative Assistant professionals have also rated American University with a 4 rating for work-life-balance, 3.6 rating for diversity and inclusion, 4 rating for culture and values and 3.4 rating for career opportunities.

Washington is the top rated American University location by Administrative Assistant employees.

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