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American University

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American University

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American University Reviews

Updated Sep 23, 2022

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Found 899 of over 964 reviews

3.9
78%
Recommend to a Friend
70%
Approve of CEO
American University President Sylvia M. Burwell (no image)
Sylvia M. Burwell
154 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The AU community was very supportive and provided great benefits for staff.(in 80 reviews)
  • "people you work with are great and really care(in 53 reviews)
  • "Flexible hours; very understanding of your school schedule/commitment(in 33 reviews)
  • "I liked working with great colleagues.(in 29 reviews)
  • "campus is beautiful and there are a lot of things to participate in on campus(in 24 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American University and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    Great place to work

    Sep 23, 2022 - Associate Professor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive environment Great colleagues Flexible schedule Diverse and inclusive Great benefits Opportunity to learn Administration is acceptive to feedback

    Cons

    Salary is relatively low in comparison to other colleges in DMV Budgets for research is insufficient Some facility such as IT needs significant improvements

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  2. 4.0
    Former Employee, more than 1 year

    I LOVED IT BUT...

    Sep 12, 2022 - Resident Assistant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Free Housing - Monthly Stipend - Opportunity to work as Desk Receptionist - Competent Staff - Great Community

    Cons

    - Difficult hours - Live where you work - Monthly stipend is not much to live off of - miscommunication between professional staff and student faculty - difficult customer service interactions

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  3. 5.0
    Former Employee, more than 3 years

    Great part time job

    Sep 13, 2022 - AV Technician in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team. it can get busy but usually stays at a nice pace. Felt very taken care of by the University

    Cons

    Not much opportunity to move up

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  4. 5.0
    Current Employee, less than 1 year

    Great opportunity

    Sep 10, 2022 - Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible work life balance. Only 35 hrs a week. Great benefits, especially tuition remission and 401k match though you have to wait a year.

    Cons

    Going through some organizational changes, a lot of staff turnover at them moment.

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  5. 3.0
    Former Employee, more than 1 year

    Not what I thought it was

    Sep 22, 2022 - Staff Member in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    American University is an interesting environment. The people within the department are super nice. The campus is beautiful.

    Cons

    They aren't forthcoming with information in the hiring process. The insurance isn't great. Tuition benefits are awful.

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  6. 4.0
    Former Employee, more than 1 year

    Administrative Assistant

    Sep 13, 2022 - Administrative Assistant in Washington, DC