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American University Reviews
Updated Jan 27, 2023
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Found 933 of over 1K reviews
73% Recommend to a Friend
66% Approve of CEO
Found 936 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Sylvia M. Burwell
163 Ratings
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Pros
Cons
- "many poor administrators who are not held accountable for bad management and poor decisions" (in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of American University and is not affected by filters.
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- Current Employee, less than 1 year★★★★★
Nice Students & Colleagues, Low Pay
Jan 27, 2023 - Admissions Specialist in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Good people to work with.
Cons
Low pay. Move around to different desks.
Continue reading - Former Employee★★★★★
Neutral feelings
Jan 27, 2023 - Program Coordinator in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Flexible schedule, solid benefits, collegial environment
Cons
Low-ish pay for DC, responsibilities sometimes unclear or in flux
- Current Employee, more than 10 years★★★★★
The people make it worthwhile
Jan 26, 2023 - Director in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Collegial, flexibile, telework, recognition for hard work
Cons
Private that acts like a public institution
- Former Employee★★★★★
Pros
good experience for a student
Cons
could provide more benefits and funding for program leaders
- Former Employee★★★★★
Great company to complete your education.
Jan 25, 2023 - CounselorRecommendCEO ApprovalBusiness OutlookPros
Great health care benefits for you and a family.
Cons
Slow promotion rate for career advancement.
- Current Employee, more than 1 year★★★★★
Underpaid in the Industry and in the city
Jan 21, 2023 - Associate Director of Development in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Good Work from home flexibility. Great work/life balance. Great students!
Cons
Must do other duties as assigned. No structural organization. A lot of your onboarding will be self motivated so prepare to be confused for a matter of weeks to months. Very dated system and dated school bushings.
- Former Employee★★★★★
Enjoyable place to work
Jan 18, 2023 - Administrative AssistantRecommendCEO ApprovalBusiness OutlookPros
Great benefits, university cares about employee well-being
Cons
Lack of opportunity for advancement
- Current Employee, more than 1 year★★★★★
Pros
Flexible, caring work environment with a supportive staff structure
Cons
Seasonal job, with some stressful periods especially around the spring
- Current Employee, more than 1 year★★★★★
Pros
Amazing school, there is a lot to learn and friends to make
Cons
classes can be challenged but other than that no cons
Continue reading - Former Employee★★★★★
Pros
Interesting work and reasonable supervision
Cons
Onboarding process was long and complicated
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American University Reviews FAQs
American University has an overall rating of 3.9 out of 5, based on over 1,003 reviews left anonymously by employees. 73% of employees would recommend working at American University to a friend and 53% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
73% of American University employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American University 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at American University to be culture, career development, benefits and the cons to be management, compensation.
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