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American University

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American University

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American University Reviews

Updated Jan 27, 2023

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Found 933 of over 1K reviews
3.9
73% Recommend to a Friend
66% Approve of CEO

Found 936 of over 1K reviews

3.9
73%
Recommend to a Friend
66%
Approve of CEO
American University President Sylvia M. Burwell (no image)
Sylvia M. Burwell
163 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The AU community was very supportive and provided great benefits for staff.(in 83 reviews)
  • "people you work with are great and really care(in 54 reviews)
  • "Flexible hours; very understanding of your school schedule/commitment(in 38 reviews)
  • "campus is beautiful and there are a lot of things to participate in on campus(in 31 reviews)
  • "I liked working with great colleagues.(in 29 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American University and is not affected by filters.

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  1. 3.0
    Current Employee, less than 1 year

    Nice Students & Colleagues, Low Pay

    Jan 27, 2023 - Admissions Specialist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people to work with.

    Cons

    Low pay. Move around to different desks.

    Continue reading
    Be the first to find this review helpful
  2. 3.0
    Former Employee

    Neutral feelings

    Jan 27, 2023 - Program Coordinator in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, solid benefits, collegial environment

    Cons

    Low-ish pay for DC, responsibilities sometimes unclear or in flux

    Be the first to find this review helpful
  3. Join the American University team
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  4. 5.0
    Current Employee, more than 10 years

    The people make it worthwhile

    Jan 26, 2023 - Director in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Collegial, flexibile, telework, recognition for hard work

    Cons

    Private that acts like a public institution

    Be the first to find this review helpful
  5. 3.0
    Former Employee

    Program leader

    Jan 25, 2023 - Program Leader in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good experience for a student

    Cons

    could provide more benefits and funding for program leaders

    Be the first to find this review helpful
  6. 3.0
    Former Employee

    Great company to complete your education.

    Jan 25, 2023 - Counselor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great health care benefits for you and a family.

    Cons

    Slow promotion rate for career advancement.

    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 1 year

    Underpaid in the Industry and in the city

    Jan 21, 2023 - Associate Director of Development in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Work from home flexibility. Great work/life balance. Great students!

    Cons

    Must do other duties as assigned. No structural organization. A lot of your onboarding will be self motivated so prepare to be confused for a matter of weeks to months. Very dated system and dated school bushings.

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  8. 4.0
    Former Employee

    Enjoyable place to work

    Jan 18, 2023 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, university cares about employee well-being

    Cons

    Lack of opportunity for advancement

    Be the first to find this review helpful
  9. 4.0
    Current Employee, more than 1 year

    Flexible Work Environment

    Jan 17, 2023 - Program Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, caring work environment with a supportive staff structure

    Cons

    Seasonal job, with some stressful periods especially around the spring

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Love it here

    Jan 11, 2023 - Graduate Student in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing school, there is a lot to learn and friends to make

    Cons

    classes can be challenged but other than that no cons

    Continue reading
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  11. 4.0
    Former Employee

    Research Assistant

    Jan 7, 2023 - Data Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting work and reasonable supervision

    Cons

    Onboarding process was long and complicated

    Be the first to find this review helpful
Viewing 1 - 10 of 936 Reviews
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American University Reviews FAQs

American University has an overall rating of 3.9 out of 5, based on over 1,003 reviews left anonymously by employees. 73% of employees would recommend working at American University to a friend and 53% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, American University employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at American University. This rating has decreased by -8% over the last 12 months.

73% of American University employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American University 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at American University to be culture, career development, benefits and the cons to be management, compensation.

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Glassdoor has 1,003 American University reviews submitted anonymously by American University employees. Read employee reviews and ratings on Glassdoor to decide if American University is right for you.