American Water Reviews | Glassdoor

American Water Reviews

Updated September 25, 2017
65 reviews

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4.0
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American Water CEO Susan Story
Susan Story
25 Ratings

65 Employee Reviews

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Pros
Cons
  • Expect to work a lot; work/life balance could improve (in 14 reviews)

  • Constantly changing upper management; most political environment I've ever experienced in over 25 years (in 15 reviews)

More Pros and Cons

  1. "Workforce Forecasting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    American Water employees Great people; has excellent benefits; concerned about safety in the workplace.

    Cons

    I Don't have anything negative to say.

    Advice to Management

    Keep working on acquisitions and the overall culture!


  2. "Technology and Innovation - Sr. Technologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technologist
    Current Employee - Senior Technologist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Water full-time (Less than a year)

    Pros

    Great company, good pay, good benefits.

    Cons

    Management seems to want to embrace innovation but lacks the direction. Priorities and direction tend to change with the wind under an "Agile" banner.

  3. "Optimistic, but rough around the edges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Water full-time (More than a year)

    Pros

    I worked in a great department with supportive coworkers/managers. I was able to take on a lot of responsibilities and I learned a lot along the way.

    Cons

    Outside of those I worked with directly, there was a lot of office politics and I felt like the surrounding environment was very stressful. Everyone around me seemed extremely stressed and unhappy.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Plainfield, NJ
    Former Employee - Operations Supervisor in Plainfield, NJ
    Recommends
    Positive Outlook

    I worked at American Water full-time (More than 10 years)

    Pros

    Excellent company. Many paths of employment.

    Cons

    Some ideas get pushed under the carpet.

    Advice to Management

    Continue to build.


  5. "Corporate Tax Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Corporate Tax Intern
    Current Intern - Corporate Tax Intern
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Water as an intern (More than a year)

    Pros

    Very hands on, opportunities to expand given initiative

    Cons

    Systems are outdated, staff is stagnated by inefficient systems. However, AW is currently working on replacing/revamping current systems.


  6. "Senior Engineering Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at American Water full-time

    Pros

    The people that you work with are really great.

    Cons

    Not all mangers are good leaders


  7. Helpful (1)

    "General"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Water full-time (More than 10 years)

    Pros

    Good work life balance, scheduling

    Cons

    communication could be better to employees

    Advice to Management

    Work on communication company wide

  8. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water full-time

    Pros

    Very pleasant with the people

    Cons

    Hours are tough to work


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    Decent work life balance, general company financial stability, good career prospects (especially if mobile)

    Cons

    Boring category, aggressive growth targets, conservative


  10. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ballwin, MO
    Former Employee - Anonymous Employee in Ballwin, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Water (More than 10 years)

    Pros

    Dedicated employees working to solve problems.

    Cons

    Sometimes too much emphasis on the financials and employees and operations may suffer.


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