American Water Reviews | Glassdoor

American Water Reviews

Updated December 15, 2017
42 reviews

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5.0
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Approve of CEO
American Water CEO Susan Story
Susan Story
23 Ratings

42 Employee Reviews

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Pros
Cons
  • Poor work/life balance is a result of trying to put out fires for said incompetence (in 15 reviews)

  • Constantly changing upper management; most political environment I've ever experienced in over 25 years (in 15 reviews)

More Pros and Cons

  1. "GIS Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water part-time

    Pros

    Great work atmosphere everywhere that I worked

    Cons

    Have not experienced any cons


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Technician in Peoria, IL
    Current Employee - Engineering Technician in Peoria, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time (Less than a year)

    Pros

    Fair compensation
    Bonus
    Great benefits
    Employee Stock Purchase Plan

    Cons

    There aren’t any cons that I’ve experiemced

    Advice to Management

    Make expectations more clear up front

  3. "Research Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Assistant in Mount Laurel, NJ
    Former Employee - Research Assistant in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Water (More than a year)

    Pros

    Good Pay and friendly coworkers.

    Cons

    Stressful when dealing with government organizations


  4. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Water full-time

    Pros

    Flex hours and great Managers

    Cons

    worked as consultant wanted perm


  5. Helpful (2)

    "Stable company that aims to do the right thing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Cherry Hill, NJ
    Former Employee - Director in Cherry Hill, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Water full-time (More than 10 years)

    Pros

    Clients and employees are always a high priority. Great mindset around EHS topics and expectations. Good compensation and great benefits.

    Cons

    It can have high levels of bureaucracy that make certain tasks take longer than ideal. No clear cost of living adjustment practice can make it difficult for certain roles/geographies.

    Advice to Management

    Continue to drive improvement on streamlining and optimizing internal processes and protocols.


  6. "Coordinator FRCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Belleville, IL
    Current Employee - Coordinator in Belleville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time (More than 3 years)

    Pros

    The FRCC in Belleville, IL is a great place to work. Management and fellow employees are real team players and focused on productivity.

    Cons

    Since our office is pretty small so there isn't much room for career growth or movement when seeking other opportunities.

    Advice to Management

    Management is very helpful but not readily available to those who work on alternate shifts.


  7. "Senior Mailroom Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Mailroom Coordinator in Cherry Hill, NJ
    Former Employee - Senior Mailroom Coordinator in Cherry Hill, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Water full-time (More than 10 years)

    Pros

    Top notch Management team. HR and Training team did a terrific job !

    Cons

    Only downsize is that the entire mailroom was outsourced to Canon and my job was eliminated. I really would have enjoyed working until retirement.

    Advice to Management

    Look at the bigger picture.

  8. "Positive and challenging workplace which values, drives and invests in employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Voorhees, NJ
    Current Employee - Anonymous Employee in Voorhees, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time (More than a year)

    Pros

    Susan Story, CEO; pay, benefits and work life balance

    Cons

    some people try too hard because of lack of talent

    Advice to Management

    have Susan Story talk to every employee in the company. Three minutes talking to her or motivate you for a lifetime.


  9. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time (More than 10 years)

    Pros

    Something new and challenging every day, opportunity to learn new things. Lots of flexibility with work schedule and setting priorities.

    Cons

    The amount of responsibility can be difficult at times to find a work home balance.


  10. "AW Corporate review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commitment to Safety, Participation in the Environmental Protection Agency Fourth Unregulated Contaminant Monitoring Rule Program, Investment in new and updated infrastructure

    Cons

    Potential to need to work during time off due to emergencies


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