American Water Reviews | Glassdoor

American Water Reviews

Updated April 25, 2017
131 reviews

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Current Employees

3.0
Star Star Star Star Star
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American Water CEO Susan Story
Susan Story
48 Ratings

131 Employee Reviews

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Pros
Cons
  • Expect to work a lot; work/life balance could improve (in 14 reviews)

  • Some employees want to make it better but management upper management needs to go (in 13 reviews)

More Pros and Cons

  1. "Company has allowed me to grow and become a valuable member of managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    Very ethical Company.
    Excellent Benefits
    Good pay
    Strong industry and more secure then others
    Employees are treated with respect and dignity

    Cons

    Sometimes not as forward thinking and moves more slowly in that venue. Requires an idea to be put forward multiple times in some instances before it takes hold and moves forward.

    Advice to Management

    Continue to move forward in our beliefs and values. While we are a regulaqted Company and do not have direct competion,we need to continue to act like a competitive organizaiton in order to be the best we can be.


  2. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Hershey, PA
    Current Employee - Engineer in Hershey, PA
    Recommends
    Approves of CEO

    Pros

    relaxing environment and opportunities to learn

    Cons

    it usually takes long time for people to get a promotion due to many seniors around

    Advice to Management

    assign young folks different tasks and help them grow


  3. Helpful (1)

    "Great Company for the Bluegrass"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    Cares deeply about its customers and employees.

    Cons

    Corporate structure does not always fit.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great company with a great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    -Diverse and well-qualified staff
    -Upper level management is accessible and friendly to all employees
    -Employee compensation and benefits are fair considering the work/life balance afforded
    -Rewarding corporate culture, gives back to communities served.

    Cons

    I have nothing negative to say. Every company has a few bad apples, but American Water does a fine job weeding them out.

    Advice to Management

    It's a pleasure to work with you.


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager of Loss Control in Champaign, IL
    Current Employee - Manager of Loss Control in Champaign, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time (More than 5 years)

    Pros

    Great Benefits, Co-Workers, Management, Pay, and more.

    Cons

    Often have to worry about job security and restructuring.

    Advice to Management

    Increase focus on the employee.


  7. "Its what you make of it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Sacramento, CA
    Current Employee - Operations in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time (More than 8 years)

    Pros

    Good pay, good people, good educational programs, care for their employees, no micro managers, good advancement opportunities and good benefits

    Cons

    You have to work for your money

    Advice to Management

    keep up the good work and keep striving to do better


  8. Helpful (1)

    "maintenance mech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Maintenance Worker in Saint Louis, MO
    Current Employee - General Maintenance Worker in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Water (Less than a year)

    Pros

    good place to work sometimes

    Cons

    bad locationbad city bad employees

    Advice to Management

    fire them


  9. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Mount Laurel, NJ
    Current Intern - Intern in Mount Laurel, NJ
    Recommends

    I have been working at American Water as an intern (Less than a year)

    Pros

    Nice environment and people. The most important thing is I like the work that I am doing at American Water

    Cons

    No dinning hall, you have to bring your own lunch or go out to eat everyday.

    Advice to Management

    I just started two weeks ago, so I don't really have advices for management.


  10. "Great Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    Current Managers really care about you. Your hard work will not go unnoticed and have a great team to assists you.

    Cons

    The work load is big but manageable and it's a 24/7 job. Meaning overnight shifts and holiday shifts.


  11. "GIS Contractor/Intern"

    Star Star Star Star Star
    Current Contractor - GIS Contractor in Dover, PA
    Current Contractor - GIS Contractor in Dover, PA

    I have been working at American Water as a contractor (More than a year)

    Pros

    Very friendly work environment, I enjoy my time here

    Cons

    I have nothing negative to say


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