American Water Reviews | Glassdoor

American Water Reviews

Updated December 12, 2017
243 reviews

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243 Employee Reviews

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Pros
Cons
  • Poor work/life balance is a result of trying to put out fires for said incompetence (in 15 reviews)

  • Constantly changing upper management; most political environment I've ever experienced in over 25 years (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "maintenance mech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Maintenance Worker in Saint Louis, MO
    Current Employee - General Maintenance Worker in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Water (Less than a year)

    Pros

    good place to work sometimes

    Cons

    bad locationbad city bad employees

    Advice to Management

    fire them


  2. "Great Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Water full-time

    Pros

    Current Managers really care about you. Your hard work will not go unnoticed and have a great team to assists you.

    Cons

    The work load is big but manageable and it's a 24/7 job. Meaning overnight shifts and holiday shifts.

  3. "Business Analyst Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely flexible with work locations. Handsome salary

    Cons

    IT is spread in many locations. Utilize off shore resources,


  4. "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator in Indianapolis, IN
    Former Employee - Operator in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Water (More than 10 years)

    Pros

    Great hours, the company has very good benefits. Overall a very good company to work for

    Cons

    Promotion potential, very hard to get promoted. Working in the inclement weather can be tough. Thry should have better training programs


  5. Helpful (1)

    "Great Place"

    StarStarStarStarStar
    Current Employee - Program Manager in Philadelphia, PA
    Current Employee - Program Manager in Philadelphia, PA

    I have been working at American Water (Less than a year)

    Pros

    Great place to work- all are very kind and friendly

    Cons

    Management needs more communication and discussions with team leaders


  6. Helpful (1)

    "A place that makes a difference in the quality of life for generations to come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member
    Current Employee - Team Member
    Recommends
    Positive Outlook

    I have been working at American Water full-time

    Pros

    Great company with great vision

    Cons

    Celebrate the victories along the way

    Advice to Management

    Continue to focus on safety and customers


  7. "A transparent, caring company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at American Water full-time

    Pros

    An honest company that truly considers the well-being of its employees and continuously strives to improve workplace culture.

    Cons

    A company, like American Water, that is fully transparent opens itself up for criticism.

  8. Helpful (2)

    "Great Opportunities for Career and Professional Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at American Water has many advantages including: professional growth, experiencing all aspects of the water business, friendly coworkers, competitive salary and benefits, and professional training.

    Cons

    Some employees forget that opportunities come with the responsibility to give back.

    Advice to Management

    Continue to reward performance and lower the tolerance for non-performance.


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong leadership team; growth opportunities; leadership has high expectations, but that's a good thing.

    Cons

    Expect to work a lot; work/life balance could improve


  10. "GPS Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GPS Data Technician in Belleville, IL
    Former Employee - GPS Data Technician in Belleville, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to learn and express your talents

    Cons

    It was a great experience all togehter


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