Amerigroup Reviews | Glassdoor

Amerigroup Reviews

Updated May 24, 2017
239 reviews

Filter

Filter

Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
117 Ratings

239 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Positive Experience at Amerigroup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Tampa, FL
    Former Employee - Consultant in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup (Less than a year)

    Pros

    Engaged and professional executive team. Good opportunities to learn/grow and for advancement.

    Cons

    Some of the HR/facility policies seem rigid.

    Advice to Management

    Keep up the great work.


  2. "Chaos everywhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Great flexibility. Amerigroup is a branch of Anthem which seems to have good benefits, values and standards. Iowa does not follow these.

    Cons

    Managment: upper and lower levels are not professional or respectful to employees. You will receive 3-4 different answers to the same question. Workloads are very uneven for same pay. Difficult to get overtime even when workload demands it. High staff turn over. No appreciate or respect for their workers. They do no value our thoughts or ideas. Bottom line...only work here if you plan to not move up or like to work as just a number.

    Advice to Management

    Treat your employees with respect. Show your staff you appreciate their hard work. Wear shoes and look professional in the office. Listen to the suggestions of the employees who are actually working the field. Start an employee retention committee to save staff. Look at overall workloads to even out work/life ratio. Some employees do numerous unpaid hours of overtime, some barely work 40


  3. "Never a dull moment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Documentation Specialist in Seattle, WA
    Current Employee - Documentation Specialist in Seattle, WA

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Fast pace, Ever changing, Great co-workers

    Cons

    Demanding, Long hours, Over whelmening

    Advice to Management

    Check in more with your employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "front end"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End in Norfolk, VA
    Former Employee - Front End in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup (More than a year)

    Pros

    its a free environment , no management pressure.

    Cons

    foodcourt is not so good. give same food everyday


  6. "Amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Consultant in Atlanta, GA
    Current Employee - Senior Network Consultant in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Awesome management, CEO is the best I've ever worked for. She has moved into a new role but I am optimistic on our future.

    Cons

    Worjing with other departments can be difficult.

    Advice to Management

    Don't change the atmosphere that Fran created.


  7. "Utilization manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Manager in New Orleans, LA
    Current Employee - Utilization Manager in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Work from home, pay is great

    Cons

    They don't treat there employees fairly.

    Advice to Management

    Give people with experience the job and not your friends


  8. "Horrible Management Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Nashville, TN
    Former Employee - Care Coordinator in Nashville, TN
    No opinion of CEO

    I worked at Amerigroup full-time (More than 5 years)

    Pros

    Work from home. Fair compensation for Social Services work. The ability to work with an at risk population who needs services for survival and ability to thrive.

    Cons

    See below. The morale among upper management is very poor. It is "never enough". I did not feel as an investment within the company despite my multiple years of dedicated service. There was never a word or comment to counteract my decision to leave.

    Advice to Management

    Stop taking away autonomy. There is no longer a culture of using professional judgement. Very punitive measures of corrective action. Caseloads were impossible to manage within given timeframes and staff was expected to pick cup slack from teammates in regions that were 2-3 hours away. It was nearly impossible to effectively manage services to such members due to geographical restrictions. It was a job that was unattainable. The job was far better under a different management administration, however that drastically changed in 2016.


  9. "Very poor upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Care Coordinator in Nashville, TN
    Former Employee - Field Care Coordinator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than 3 years)

    Pros

    Work from home. Working with dedicated, educated, professional team members.

    Cons

    New upper management has turned the company upside down. Huge turnover of field staff. Many with several years dedicated to the company.

    Advice to Management

    Realize you cannot learn how to do this job by reading a manual. Be respectful and professional to employees. Stop bullying staff. Utilize the management that has been with this program for years...they know what they are doing.


  10. "Chaos and poor management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Former Employee - Anonymous Employee in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Amerigroup full-time (Less than a year)

    Pros

    Parent company Anthem has great values, decent benefits, even though they are not available until first month after 30 days

    Cons

    Amerigroup Iowa is chaotic and has poor mid-level and upper management. High turnover in my department.

    Advice to Management

    Directors not held to any accountability. Implement 360 reviews. Implement policies consistently. Too much favoritism.


  11. "Long term support services care coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Coordinator in Nashville, TN
    Current Employee - Care Coordinator in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Flexible, pays well, good benefits

    Cons

    Has much more.advancement for nurses vs social workers

    Advice to Management

    Allow experience to play greater role in Job qualifications vs degree


Showing 239 of 250 reviews
Reset Filters