Amerigroup Employee Reviews | Glassdoor

Amerigroup Reviews

Updated March 19, 2017
230 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Amerigroup CEO Jim Carlson
Jim Carlson
114 Ratings

230 Employee Reviews

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Pros
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More Pros and Cons

  1. "Solid place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Strong skillsets to learn from and become mentored under, lots of room for growth and opportunity

    Cons

    Data analytics seems to be the weakest point, makes it difficult to make informed decisions with minimal data. Work/life balance can be non-existent at times.

    Advice to Management

    You have great data resources, use them to make a decision!


  2. "Long term support services care coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Coordinator in Nashville, TN
    Current Employee - Care Coordinator in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Flexible, pays well, good benefits

    Cons

    Has much more.advancement for nurses vs social workers

    Advice to Management

    Allow experience to play greater role in Job qualifications vs degree


  3. "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Fast paced, decent pay.

    Cons

    No support from HR, HR said manager was not following policies, but did nothing to help staff.

    Advice to Management

    360 reviews for management would give senior leadership a full idea of how unfit some Directors are.


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  5. "Chaos and poor management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Former Employee - Anonymous Employee in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Amerigroup full-time (Less than a year)

    Pros

    Parent company Anthem has great values, decent benefits, even though they are not available until first month after 30 days

    Cons

    Amerigroup Iowa is chaotic and has poor mid-level and upper management. High turnover in my department.

    Advice to Management

    Directors not held to any accountability. Implement 360 reviews. Implement policies consistently. Too much favoritism.


  6. "Corporate function"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amerigroup full-time

    Pros

    Looks great from the outside

    Cons

    Micromanaging, clique-ish, petty and inconsistent from the top down

    Advice to Management

    Have better leadership training for your senior team so they can lead better


  7. "Ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Pay is good and location

    Cons

    Lack of advancement and opportunities


  8. "Behavioral Health Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavioral Health Case Manager
    Former Employee - Behavioral Health Case Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (Less than a year)

    Pros

    Great coworkers, ability to work from home

    Cons

    Unnecessarily convoluted and complicated documentation, micro-management on documentation and work from both state and national level of corporate, harassing of members who are not interested in services, basically feeling like I was working at a call center, home visits without any safety training

    Advice to Management

    Simplify documentation, give proper training, cease grading employees on documentation and producing public reports to all coworkers, use less tracking tools


  9. "Better Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Coordinator in Atlanta, GA
    Current Employee - Intake Coordinator in Atlanta, GA
    Doesn't Recommend
    Approves of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    The hours are great, the benefits are great. Employees and other management beside my team is wonderful. Wonder events, company loves to eat.

    Cons

    Poor Management skills, no leadership, no respect. For the work we do, I feel we are under paid. Micro-management high turn over No work-life balance

    Advice to Management

    Learn management skills


  10. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup full-time

    Pros

    Nice people at corporate
    Good salary
    Good benefits

    Cons

    Some senior management out of touch with workforce


  11. Helpful (2)

    "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Management Representative in West Des Moines, IA
    Current Employee - Utilization Management Representative in West Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Supportive management and coworkers. Very understanding with situations in your personal life, and flexible with work schedule.

    Cons

    Disorganization with policies and procedures. Same question different answer depending upon whom you ask.

    Advice to Management

    It would be nice to have a policy and procedure booklet to review. This would give everyone the same answer, and same area of reference.



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