Amerigroup Reviews | Glassdoor

Amerigroup Reviews

Updated July 6, 2017
37 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Amerigroup CEO Jim Carlson
Jim Carlson
12 Ratings

37 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "What a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Representative
    Former Employee - Appeals Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amerigroup full-time (Less than a year)

    Pros

    Fun coworkers, great benefits, work at home program. Employee resource groups.

    Cons

    Horrible management, micromanaging, no accountability for employee wrongdoing. Favoritism to employees, discriminatory tactics.

    Advice to Management

    Hold employees accountable for their actions and wrongdoing. Stop micromanaging and showing favoritism.


  2. "Utilization manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Manager in New Orleans, LA
    Current Employee - Utilization Manager in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Work from home, pay is great

    Cons

    They don't treat there employees fairly.

    Advice to Management

    Give people with experience the job and not your friends

  3. "Very poor upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Care Coordinator in Nashville, TN
    Former Employee - Field Care Coordinator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than 3 years)

    Pros

    Work from home. Working with dedicated, educated, professional team members.

    Cons

    New upper management has turned the company upside down. Huge turnover of field staff. Many with several years dedicated to the company.

    Advice to Management

    Realize you cannot learn how to do this job by reading a manual. Be respectful and professional to employees. Stop bullying staff. Utilize the management that has been with this program for years...they know what they are doing.


  4. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Fast paced, decent pay.

    Cons

    No support from HR, HR said manager was not following policies, but did nothing to help staff.

    Advice to Management

    360 reviews for management would give senior leadership a full idea of how unfit some Directors are.


  5. "Chaos and poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Des Moines, IA
    Former Employee - Anonymous Employee in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook

    I worked at Amerigroup full-time (Less than a year)

    Pros

    Parent company Anthem has great values, decent benefits, even though they are not available until first month after 30 days

    Cons

    Amerigroup Iowa is chaotic and has poor mid-level and upper management. High turnover in my department.

    Advice to Management

    Directors not held to any accountability. Implement 360 reviews. Implement policies consistently. Too much favoritism.


  6. "Corporate function"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amerigroup full-time

    Pros

    Looks great from the outside

    Cons

    Micromanaging, clique-ish, petty and inconsistent from the top down

    Advice to Management

    Have better leadership training for your senior team so they can lead better


  7. "If you enjoy politics....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amerigroup full-time

    Pros

    Overall compensation plan was better than average. Company is at the forefront of work-at-home for many positions. Committed and caring front-line managers

    Cons

    A political cauldron. The minions in the Virginia Beach headquarters control everything. A great deal of secrecy even within the same team. Leaders undermine directors by encouraging and manipulating "back-channel" comments in "skip-level" meetings. Accomplished liars. The ballyhooed integration of WellPoint into Amerigroup is crashing and burning because senior leaders have no ability to control the Incompetent WellPoint site leaders. Reduction in force and reorganization resulted in promotion of cronies.

    Advice to Management

    If you can manage to pull off the Cigna merger, take your golden parachutes and let them run the business because you have clearly failed. Just another example of the excess profits in healthcare masking a multitude of incompetence.

  8. Helpful (1)

    "Absolutely Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Atlanta, GA
    Current Employee - Actuarial Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    Pros

    Generally don't have to work after 11pm most nights.

    Cons

    Management, leadership, pay, workload, too many to name. This place is HORRIBLE. Stay away as much as you can. Management throws people under the bus and no decent employee will stay here by choice. Ridiculous hours, and there is NO hesitation to fire you no matter how good your work is if your manager doesn't like you. They will not hesitate to verbally abuse you. Expect to be treated like crap and micromanaged to hell. AVOID like the plague.

    Advice to Management

    Learn to listen to your employees, get off your high horse and don't be so quick to toss someone out. Verbally abusing someone is NOT ok.


  9. Helpful (3)

    "Network Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Benefits, most people not in management were actually good people just trying to do their job.

    Cons

    Upper and Middle Management are not qualified for their positions. Most are the most unprofessional people that I have ever worked with. The CEO has no idea how this oversight is hurting the company, or maybe he simply doesn't care.

    Advice to Management

    Get more training for yourselves so that when you have to deal with other people not in management you can actually be more human.


  10. "Very Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTSS in Knoxville, TN
    Current Employee - LTSS in Knoxville, TN
    Negative Outlook
    Approves of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Work from home, Getting to make a difference in my members lives, good benefits, decent pay, yearly bonus, good experience with Medicaid CHOICES Program

    Cons

    Some managers are very unprofessional, and they get by with it. Not only is the relationship between two of managers very unprofessional, they talk about you to your team members, and say awful things about the other team members in front of you, unless you are in their little group. You have it made, if you are in their little group. They will even admit to having it made. It's like you are back in high school. You better keep every email and every text from them, because if they tell you wrong, they will not own up to it. They will put everything on you. You work from home, but you have no home life. You have to work past your 8 hours a day, to meet deadlines, but they refuse to pay overtime. The job itself isn't bad. It would be a great job, if we actually had the right management. It's sad, because a lot of us are ready to quit. The company is going to lose their hardest, most honest working employees, because they are letting them by with this. IT is another issue. It's hard to get your work done, if the equipment doesn't work.

    Advice to Management

    If you are going to be a manager, act professional, keep professional boundaries at work, and treat all employees fair.


Showing 37 of 255 reviews
Reset Filters