Amerigroup Reviews | Glassdoor

Amerigroup Reviews

Updated July 22, 2017
243 reviews

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2.8
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Amerigroup CEO Jim Carlson
Jim Carlson
118 Ratings

243 Employee Reviews

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Pros
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More Pros and Cons

  1. "learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hanover, MD
    Current Employee - Anonymous Employee in Hanover, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Benefits, volunteer opportunities, work/life balance, opportunities for growth

    Cons

    PTO can't carry over from year to year, lots of changes all the time, health insurance expensive

    Advice to Management

    Be more transparent, inform employees of changes


  2. "Care Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager II in Houston, TX
    Current Employee - Care Manager II in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Work from home is an excellent perk, benefits are average for an insurance company, employment is stable, feeling of culture depends largely on your direct supervisor (as with many jobs), and in my position I am supported with work and home needs, truly feel appreciated.

    Cons

    While there are plenty of opportunities for growth, the opportunities for promotion and advancement are not there. Workload is very high.

    Advice to Management

    No one likes to be micromanaged, please don't do it. Positive feedback is the best way to encourage growth and inventive new ideas.

  3. "What a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appeals Representative
    Former Employee - Appeals Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amerigroup full-time (Less than a year)

    Pros

    Fun coworkers, great benefits, work at home program. Employee resource groups.

    Cons

    Horrible management, micromanaging, no accountability for employee wrongdoing. Favoritism to employees, discriminatory tactics.

    Advice to Management

    Hold employees accountable for their actions and wrongdoing. Stop micromanaging and showing favoritism.


  4. "A Train Wreck"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They have a decent benefits package and they have a work from home policy. Lots of opportunities if you can move.

    Cons

    Management absolutely sucks. The company does not live up to their values at all. So don't be fooled. Micromanaging tactics, focused too much on "Metrics" Discriminatory actions. Lack of accountability for employees doing wrongdoing.

    Advice to Management

    Management needs to start holding others accountable for their actions instead of letting them do whatever. Stop showing favoritism and stop micromanaging employees. Value your employees.


  5. "Behavior Health Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavioral Health Case Manager in El Paso, TX
    Former Employee - Behavioral Health Case Manager in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup full-time (More than a year)

    Pros

    Great team to work with. My coworkers were very hardworking, upbeat and positive. We really had great communication with each other.

    Cons

    Job duties changed too often . Sometimes working with people from across the state, and not seeing them in person, you felt isolated.

    Advice to Management

    Great team to work with great communication


  6. "Positive Experience at Amerigroup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Tampa, FL
    Former Employee - Consultant in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup (Less than a year)

    Pros

    Engaged and professional executive team. Good opportunities to learn/grow and for advancement.

    Cons

    Some of the HR/facility policies seem rigid.

    Advice to Management

    Keep up the great work.


  7. "Chaos everywhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Great flexibility. Amerigroup is a branch of Anthem which seems to have good benefits, values and standards. Iowa does not follow these.

    Cons

    Managment: upper and lower levels are not professional or respectful to employees. You will receive 3-4 different answers to the same question. Workloads are very uneven for same pay. Difficult to get overtime even when workload demands it. High staff turn over. No appreciate or respect for their workers. They do no value our thoughts or ideas. Bottom line...only work here if you plan to not move up or like to work as just a number.

    Advice to Management

    Treat your employees with respect. Show your staff you appreciate their hard work. Wear shoes and look professional in the office. Listen to the suggestions of the employees who are actually working the field. Start an employee retention committee to save staff. Look at overall workloads to even out work/life ratio. Some employees do numerous unpaid hours of overtime, some barely work 40

  8. "Opportunies are there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Manager
    Former Employee - Call Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup full-time (More than a year)

    Pros

    Relaxing work enviroment, even fun at times

    Cons

    Management playing favorites, dont overload managers with redunant reports

    Advice to Management

    Dont over look the quite people


  9. "Utilization manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Manager in New Orleans, LA
    Current Employee - Utilization Manager in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Work from home, pay is great

    Cons

    They don't treat there employees fairly.

    Advice to Management

    Give people with experience the job and not your friends


  10. "Never a dull moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Documentation Specialist in Seattle, WA
    Current Employee - Documentation Specialist in Seattle, WA

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Fast pace, Ever changing, Great co-workers

    Cons

    Demanding, Long hours, Over whelmening

    Advice to Management

    Check in more with your employees.


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