Amerigroup Reviews | Glassdoor

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Amerigroup Reviews

Updated January 4, 2018
259 reviews

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259 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Coordinator in Atlanta, GA
    Former Employee - Intake Coordinator in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Amerigroup full-time (More than 3 years)

    Pros

    I loved my job was there for 3 years. What we did made a difference. Pay and hours are decent depending on your job. Benefits are great. Management in other department or that were not part of my team were great. The CEO was and is great. CEO cares about everybody no matter if you are a Fulltime Employee or a temp.

    Cons

    Management is poor No leadership. No organization, everything be all over the place, well in my department anyways. In FC department no respect and it's a revolving door. The manager is not a manger she knows nothing and refuses to learn, the lead is more the manager.

    Advice to Management

    Get people who can lead a team
     Someone a team can respect. Someone who the team wants to follow. Someone who is willing to learn the job and make better improvements. Not someone who ran all your good people away.


  2. "Anthem Amerigroup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Relations Representative in Rincon, GA
    Current Employee - Provider Relations Representative in Rincon, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 8 years)

    Pros

    The company is great to work for as far as the company culture is concerned. Mileage compensation is certainly a plus

    Cons

    The pay is average and although they say great possibilities for advancement that is dependent on who you know and not how much energy and effort you put into it

  3. "Representative targeted for Harassment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits in Seattle, WA
    Current Employee - Benefits in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (Less than a year)

    Pros

    Full-Time Hours, 2 breaks and lunch. The company is adding new jobs after change in contract.

    Cons

    The entire staff is Gang Stalking Mafia puppets. Working with criminals is hazardous to ones health. Upper Management is also active participants in Mafia Gang Stalking Program. Needless the say the environment is beyond toxic. The turn over rate is extremely high.

    Advice to Management

    Don't actively participate in illegal gang stalking street theater, gas lighting and surveillance of targeted employees using the slow kill method of gang stalking. Organized murderers, the entire staff. They will also organize gang stalking activities while leaving the building for lunch or to go home and on weekends too. The CEO is blind to what happens at this location and might want to extra hire security because your entire staff works for the mafia!!!! Be Careful Working there.


  4. "Playing favorites"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time

    Pros

    Flexible hours, ability to work from home

    Cons

    Management acts like a oligarchy, only promoting their favorites and highlighting those they like most. Everyone else is treated like they are not good enough. Management has years of people working side by side creating a close circle and not letting anyone in but the people they like. Better to work on the Anthem side versus Amerigroup.

    Advice to Management

    Treat ALL employees equally in terms of rating good performance and promotions.


  5. "Amerigroup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Provider Network Manager in Virginia Beach, VA
    Current Employee - Senior Provider Network Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Enables you to serve individuals that seriously need help.
    Company values diversity.
    Core values are Accountability, Trustworthy, Caring, and Easy to do Business with.

    Cons

    There are downsides to everything. You make the best of them and they can be transformed into opportunities.


  6. "Upper Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amerigroup full-time

    Pros

    You are able to work from home

    Cons

    no cons to give for this agency

    Advice to Management

    nothing to improve


  7. "learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hanover, MD
    Current Employee - Anonymous Employee in Hanover, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Benefits, volunteer opportunities, work/life balance, opportunities for growth

    Cons

    PTO can't carry over from year to year, lots of changes all the time, health insurance expensive

    Advice to Management

    Be more transparent, inform employees of changes

  8. "Amerigroup means Love of Families"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Virginia Beach, VA
    Current Employee - Customer Care Representative in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Manager, OE, and the Team Members work together to serve our members. They are also proud to be a part of a caring, and supportive company.

    Cons

    Maintaining the expected scores and difficult to get time off


  9. "Care Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager II in Houston, TX
    Current Employee - Care Manager II in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than 3 years)

    Pros

    Work from home is an excellent perk, benefits are average for an insurance company, employment is stable, feeling of culture depends largely on your direct supervisor (as with many jobs), and in my position I am supported with work and home needs, truly feel appreciated.

    Cons

    While there are plenty of opportunities for growth, the opportunities for promotion and advancement are not there. Workload is very high.

    Advice to Management

    No one likes to be micromanaged, please don't do it. Positive feedback is the best way to encourage growth and inventive new ideas.


  10. Helpful (2)

    "AGP cares far more about numbersmembers than they do employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utilization Review
    Former Employee - Utilization Review
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than 5 years)

    Pros

    Good teamwork among fellow employees, ability to work from home, no weekends or most holidays.

    Cons

    Management (micromanaging, unsupportive), poor training, ever increasing workloads with many employees working long after end of day & weekends but not compensated. nor properly trained when transitioned to a new area. Expensive health insurance.

    Advice to Management

    Instead of all the "team building" exercises, take time to actually connect with individual employees, listen to and address their concerns.


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