Amerigroup Reviews | Glassdoor

Amerigroup Reviews

Updated November 16, 2017
255 reviews

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255 Employee Reviews

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Pros
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More Pros and Cons

  1. "Never a dull moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Documentation Specialist in Seattle, WA
    Current Employee - Documentation Specialist in Seattle, WA

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Fast pace, Ever changing, Great co-workers

    Cons

    Demanding, Long hours, Over whelmening

    Advice to Management

    Check in more with your employees.


  2. "RN Field Service Coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Work from Home, Flexibility, Make your own schedule, As long as your work gets done your left alone.

    Cons

    Overworked, Constantly Changing Expectations it more difficult to Exceed Expectation.

  3. "front end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End in Norfolk, VA
    Former Employee - Front End in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amerigroup (More than a year)

    Pros

    its a free environment , no management pressure.

    Cons

    foodcourt is not so good. give same food everyday


  4. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Consultant in Atlanta, GA
    Current Employee - Senior Network Consultant in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Awesome management, CEO is the best I've ever worked for. She has moved into a new role but I am optimistic on our future.

    Cons

    Worjing with other departments can be difficult.

    Advice to Management

    Don't change the atmosphere that Fran created.


  5. Helpful (1)

    "Utilization manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Manager in New Orleans, LA
    Current Employee - Utilization Manager in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I have been working at Amerigroup full-time (More than 5 years)

    Pros

    Work from home, pay is great

    Cons

    They don't treat there employees fairly.

    Advice to Management

    Give people with experience the job and not your friends


  6. "Solid place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Strong skillsets to learn from and become mentored under, lots of room for growth and opportunity

    Cons

    Data analytics seems to be the weakest point, makes it difficult to make informed decisions with minimal data. Work/life balance can be non-existent at times.

    Advice to Management

    You have great data resources, use them to make a decision!


  7. "Horrible Management Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in Nashville, TN
    Former Employee - Care Coordinator in Nashville, TN
    No opinion of CEO

    I worked at Amerigroup full-time (More than 5 years)

    Pros

    Work from home. Fair compensation for Social Services work. The ability to work with an at risk population who needs services for survival and ability to thrive.

    Cons

    See below. The morale among upper management is very poor. It is "never enough". I did not feel as an investment within the company despite my multiple years of dedicated service. There was never a word or comment to counteract my decision to leave.

    Advice to Management

    Stop taking away autonomy. There is no longer a culture of using professional judgement. Very punitive measures of corrective action. Caseloads were impossible to manage within given timeframes and staff was expected to pick cup slack from teammates in regions that were 2-3 hours away. It was nearly impossible to effectively manage services to such members due to geographical restrictions. It was a job that was unattainable. The job was far better under a different management administration, however that drastically changed in 2016.

  8. "Very poor upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Care Coordinator in Nashville, TN
    Former Employee - Field Care Coordinator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amerigroup full-time (More than 3 years)

    Pros

    Work from home. Working with dedicated, educated, professional team members.

    Cons

    New upper management has turned the company upside down. Huge turnover of field staff. Many with several years dedicated to the company.

    Advice to Management

    Realize you cannot learn how to do this job by reading a manual. Be respectful and professional to employees. Stop bullying staff. Utilize the management that has been with this program for years...they know what they are doing.


  9. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amerigroup full-time (More than a year)

    Pros

    Pay is good and location

    Cons

    Lack of advancement and opportunities


  10. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Fast paced, decent pay.

    Cons

    No support from HR, HR said manager was not following policies, but did nothing to help staff.

    Advice to Management

    360 reviews for management would give senior leadership a full idea of how unfit some Directors are.


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