Ameriprise Reviews | Glassdoor

Ameriprise Reviews

Updated May 21, 2017
1,100 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Ameriprise Chairman & CEO Jim Cracchiolo
Jim Cracchiolo
579 Ratings

1,100 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Expert in Minneapolis, MN
    Current Employee - Customer Service Expert in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Ameriprise full-time (More than 5 years)

    Pros

    Good environment with a growing company that takes ethics seriously

    Cons

    Fast paced work environment, not suitable for all types


  2. "Client service, back office support."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Minneapolis, MN
    Current Employee - Business Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ameriprise full-time (More than 10 years)

    Pros

    People respect each other, honesty and integrity are valued

    Cons

    There's a high tolerance for doing the least.
    Resources for tech improvements and staffing is scarce so no area of the business will volunteer to take on additional challenges.

    Advice to Management

    Identify the nonperformers and deal with them. Add tech resources - money and staff.


  3. Helpful (1)

    "Client Service"

    Star Star Star Star Star
    Current Employee - Registered Operations Leader in Minneapolis, MN
    Current Employee - Registered Operations Leader in Minneapolis, MN

    I have been working at Ameriprise (More than a year)

    Pros

    Easy to work at. Good

    Cons

    Processes and back office. not so good


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  5. "Financial Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Associate in Vineland, NJ
    Current Employee - Financial Associate in Vineland, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ameriprise full-time (More than a year)

    Pros

    laid back environment, easy day to day tasks

    Cons

    not a really good place to grow

    Advice to Management

    Create a more goal driven work place


  6. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Receptionist/Assistant in Minneapolis, MN
    Former Employee - Corporate Receptionist/Assistant in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ameriprise (Less than a year)

    Pros

    NICE LOCATION BUSY DURING RUSH HOUR

    Cons

    low pay/no pay raise
    no positive environment
    too much office politics

    Advice to Management

    Train your Employees properly


  7. "Try to avoid them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Plano, TX
    Former Employee - Financial Advisor in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ameriprise full-time (Less than a year)

    Pros

    You are paid while you study for the licenses.
    Free lunches 2 -4 days of the week.

    Cons

    If any of the managers don't like you, they will try every dirty trick in the book to fire you!

    Advice to Management

    Please be fair to all employees.


  8. "Sales Supervision Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervision Manager in Minneapolis, MN
    Current Employee - Sales Supervision Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ameriprise full-time (More than a year)

    Pros

    Dynamic culture, focus on personal development, great people. The is a company people stay at for a long time. People leaders are carefully selected based on merit, not who your friends are.

    Cons

    Opportunities for advancement vary widely depending on the area you work in. Compensation is good but other benefits are only average.

    Advice to Management

    This is a company that does its core business well, and should continue building on those strengths. Side projects and acquisitions have been a mixed bag.


  9. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Minneapolis, MN
    Current Employee - Director in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ameriprise full-time (More than 8 years)

    Pros

    Job security. Financial strength.

    Cons

    Stagnant wages. No growth opportunities. Protectionist middle management bickering for "turf." Managers don't look for suggestions or constructive criticism that counters their own view.


  10. Helpful (1)

    "Manager is a bully and cheated on his wife with his ROL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Associate in San Francisco, CA
    Former Employee - Client Service Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ameriprise full-time (More than a year)

    Pros

    Working with the individual Advisors. Salary and benefits were good.

    Cons

    The manager is a bully. Sets unattainable goals and expects you to achieve them. (Find a restaurant in SF financial district that would provide dinner, beverages, tax & tip for $40 per person with the ability to not be charged any fee if cancelled last minute)
    Manager had an affair with his assistant and his wife is now divorcing him. Regional Management allows them to continue working together.

    Manager blatantly practices nepotism.

    Advice to Management

    Don't allow branch management and branch ROL to be in a relationship with each other. Definitely a conflict of interest.


  11. "Wouldn't recommend for long-term employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensing and Compensation Contact in Minneapolis, MN
    Current Employee - Licensing and Compensation Contact in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ameriprise full-time (More than a year)

    Pros

    Above-average salary, decent yearly bonus

    Cons

    Benefits, lower management was ineffective in many customer service departments which led to high turnover, using the sick time allotted to you was a point against you, and reporting harassment got me black balled. Everyone in my department complained about their job, which made wanting to work there difficult.


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