Ameriprise Reviews | Glassdoor

Ameriprise Reviews

Updated July 19, 2017
180 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ameriprise Chairman & CEO Jim Cracchiolo
Jim Cracchiolo
78 Ratings

180 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (2)

    "Ameriprise culture has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ameriprise full-time (More than 10 years)

    Pros

    Coworkers
    Well established fiscally healthy company

    Cons

    Each LOB is different, but in my experience the culture doesn't embrace innovation, too many meetings, and good old boys executive team.

    Advice to Management

    Embrace change, shows our care about your employees, support more women in senior leadership.


  2. Helpful (2)

    "Manager is a bully and cheated on his wife with his ROL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Associate in San Francisco, CA
    Former Employee - Client Service Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ameriprise full-time (More than a year)

    Pros

    Working with the individual Advisors. Salary and benefits were good.

    Cons

    The manager is a bully. Sets unattainable goals and expects you to achieve them. (Find a restaurant in SF financial district that would provide dinner, beverages, tax & tip for $40 per person with the ability to not be charged any fee if cancelled last minute)
    Manager had an affair with his assistant and his wife is now divorcing him. Regional Management allows them to continue working together.

    Manager blatantly practices nepotism.

    Advice to Management

    Don't allow branch management and branch ROL to be in a relationship with each other. Definitely a conflict of interest.

  3. "Wouldn't recommend for long-term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensing and Compensation Contact in Minneapolis, MN
    Current Employee - Licensing and Compensation Contact in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ameriprise full-time (More than a year)

    Pros

    Above-average salary, decent yearly bonus

    Cons

    Benefits, lower management was ineffective in many customer service departments which led to high turnover, using the sick time allotted to you was a point against you, and reporting harassment got me black balled. Everyone in my department complained about their job, which made wanting to work there difficult.


  4. "Insurance Sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Green Bay, WI
    Former Employee - Sales in Green Bay, WI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ameriprise full-time (Less than a year)

    Pros

    Excellent trainers. Fun environment if you pass exams and proctors quickly.

    Cons

    You better be able to pass the Casualty and Property insurance exam. Study way before you get hired otherwise your first week you will put in 60 plus hours and get paid for 40. After first day it is like the trainers just check in on you and you are studying at your area 10 large chapters for each for property and casualty.

    Advice to Management

    Allow people who start in sales, if right off the bat they realize and communicate that this is not a fit ,the open option to transfer to Customer Care. Not a fan of insurance regulatory.


  5. Helpful (1)

    "Churn"

    StarStarStarStarStar
    Former Employee - Advisor in Vancouver, WA
    Former Employee - Advisor in Vancouver, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ameriprise full-time (More than a year)

    Pros

    Licensing paid for and other new advisors in the office are great - they feel each other's pain and help each other out as much as they can. If you survive (big if) you can make some serious money. Looks like it takes 5 years of stress to get to that point where you might breathe.

    Cons

    Leadership in this office seems to burn through new employees and then keeps the leads and clients once the newbie is gone. New employees literally are told they are not making the company any money, so they should be grateful while they are still there. Harsh words. New group forced to use each other for support and for help learning software systems from each other post-licensing. For a company this large, either this office is missing the training program, or the whole company thinks Kaplan and some videos is all there is to training and development.

    Advice to Management

    Stop the bleeding. Develop a structured post-licensing mentoring program with specific technical systems information and strategic client acquisition techniques for success timed in week by week. Practice phone clinics repeatedly is not a training program. Stretch the first year timeframe benchmarks for your new people and stop burning trough them. It's a waste of tremendous potential future growth. Those who make it through (low percentage) are left pretty cynical.


  6. Helpful (3)

    "Cool aid drinker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in East Hartford, CT
    Former Employee - Financial Advisor in East Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ameriprise full-time (More than a year)

    Pros

    Knowledge obtained around financial planning valuable. Basically good learning experience could not see a 30 year career with this company

    Cons

    Pressure extremely high to preform. Products expensive, product performance average to below average. Firm won on every business deal. Client not so much. Biz model get kids out of college to get family in annuity 10 year surrender. Then wash them out money's locked up.

    Advice to Management

    Look in the mirror and be honest. Don't justify wrong doings or explain it away consider leaving a truly lasting legacy to be proud off. Do right!


  7. "Think twice before accepting a PM role in Wealth Mgmt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Project Manager in Minneapolis, MN
    Former Contractor - Senior Project Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ameriprise as a contractor (More than a year)

    Pros

    Compensation is reasonable for contractors. Some people are great to work with. Products and Services are competitive and the company makes a lot of money.

    Cons

    You will face an ocean of mediocrity when working with Technology partners. Inaccurate estimates, high complacency, little to none risk avoidance, failure after failure, delay after delay, incredible increase in investment which reflect in your PM reputation. A true PM revolving door. You will regret accepting the offer. Environment is not welcoming. There is no culture, there are no values other than maximize profits.

    Advice to Management

    Hold the Technology teams accountable for estimates and deadlines.

  8. Helpful (2)

    "Sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Representative in Plymouth, MN
    Former Employee - Client Services Representative in Plymouth, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ameriprise full-time (More than a year)

    Pros

    You get the opportunity to work towards your series 7 securities exam on their dollar.

    Cons

    You basically are micromanagement and constantly under review for the number of calls and constant tracking

    Advice to Management

    Quit being so suffocating in your management styles. Let people the room to breathe and enjoy the job.


  9. Helpful (6)

    "Typical Corporate Feel - Definitely Not for Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ameriprise full-time (Less than a year)

    Pros

    Didn't feel as large and corporate as some of the behemoths out there (Wells Fargo, etc.). Didn't require 60+ hours per week.

    Cons

    Still had a corporate feel. Not very innovative or creative. Not much upward mobility.

    Advice to Management

    Give the ax to all of the low performing VPs. When managers making from 75-95K see clueless VPs making 150K+, this destroys motivation.


  10. Helpful (8)

    "The truth hurts Ameripuke! If Tommy Lee Jones only knew."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ameriprise (More than a year)

    Pros

    Air conditioned building. Ample parking. Nice office chairs. Large professional call center. Good view of the airport. I guess I have to give them credit for the paid training and paying for your licenses. After that, it's all down hill.

    Cons

    Where to begin? The Air Conditioned Building is just a front for a White Collar Sweatshop. The work is tedious and boring. The pay($15/hr) is lousy for what you do...handle a bombardment of phone calls dealing with everything you can't possibly imagine using a dozen different user-unfriendly software/computer systems.
    Once the training is over, the honeymoon is over. The workload seems to be ever-increasing. You are juggling half a dozen things all day, phone calls, e-mails, follow-ups, etc... This company takes multi-tasking to the H-N-L....Hole Nother Level! They came to Vegas for one reason...to take advantage of cheap labor. And they are masters at it. Expect to come home brain dead everyday.

    Very little room for advancement. On the rare occasion a higher paying position does become available, expect to be competing against dozens of your co-workers all of whom applied for the same job regardless of their qualifications. The company then goes through the motions(dog and pony show) of interviewing everyone who applied. Again, regardless of their qualifications.
    When you inquire of management what it is you need to do in order to advance, they'll give you a list of things to do. After you do them they will give you a new list of things to do... and you still won't get the promotion! Management always smiling, telling you what a great job you're doing.

    The disparity between low level worker pay and "C"-level pay has to be one of the worst in corporate America!

    Lousy free coffee.

    Advice to Management

    Take better care of your people. We are the ones that make it happen everyday. Not you, not the CEO. Stop working towards "just not rocking the boat" just to make yourself look good in your cushy job. Buy a real coffee machine and provide your workers with some decent coffee!


Showing 180 of 1,225 reviews
Reset Filters