AmerisourceBergen Reviews | Glassdoor

AmerisourceBergen Reviews

Updated May 25, 2017
599 reviews

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599 Employee Reviews

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Pros
Cons
  • work/life balance does not exist (in 27 reviews)

  • Long hours daily, rarely work a normal 8 hour shift (in 23 reviews)

More Pros and Cons

  1. Helpful (3)

    "Undecided"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX
    Neutral Outlook
    Approves of CEO

    I worked at AmerisourceBergen (More than 3 years)

    Pros

    Great Benefits. Some really talented people that truly put the client first.

    Cons

    Extraordinarily political, both within each division and in particular the fighting and backstabbing between divisions is intense. History of significant personnel cuts when needed to make quarterly or annual market targets.

    Advice to Management

    Resource allocation needs some work. Speed up processes and you could own the space.


  2. "Reimbursement councilor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reimbursement Counselor in Monroeville, PA
    Current Employee - Reimbursement Counselor in Monroeville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmerisourceBergen full-time (More than 3 years)

    Pros

    Learning new things every day the people and management are friendly and happy

    Cons

    New computers and monitors needed. Comfortable chairs to sit and concentrate for hours

    Advice to Management

    Keeping employees talking loud to a minimum


  3. "Operations Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in King of Prussia, PA
    Former Employee - Operations Analyst in King of Prussia, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    Great co-workers. Worked from home. Solid benefits.

    Cons

    Upper management lack of communication or concern for employees.

    Advice to Management

    Be more transparent with your worker base. Listen to your employees and not just your fellow upper management staff. Do not replace long-term management with people that used to work with the new upper management hires. Gives bad impression and fosters an us/them environment.


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  5. "Educate Pt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tele-Health RN in Friona, TX
    Current Employee - Tele-Health RN in Friona, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmerisourceBergen full-time (Less than a year)

    Pros

    Great to work from home. No micromanaging and you don't have to get dress for work. Save money being able to work remote

    Cons

    None great place to work and food life and work balance. Everyone is helpful and there when you need assistance

    Advice to Management

    None


  6. Helpful (5)

    "AWFUL - look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Improvement Professional in Fort Mill, SC
    Former Employee - Process Improvement Professional in Fort Mill, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmerisourceBergen full-time (Less than a year)

    Pros

    Free soda, good parking, new building, nice landscaping on the outside. The furniture was new and conference rooms had ok technology

    Cons

    Where do I begin. Incestuous leadership and favoritism. Leaders that helped Lash Group grow from a kitchen table are NOT capable of leading an organization of that size. They need fresh leadership at all levels and a fresh perspective.

    Favoritism is rampant and you're either in or out.

    The constant change of direction was tiring. Hurry up... wait... hurry up... wait... my director was less than knowledgeable. Should not have been promoted to her position. My old department saw huge turn over as a result of her poor leadership.

    I can honestly say this was the worst job in my career. Good luck and I hope your experience is not like mine.


  7. Helpful (4)

    "Patient Case Coordinator - Frisco,TX."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Case Coordinator in Frisco, TX
    Former Employee - Patient Case Coordinator in Frisco, TX
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (Less than a year)

    Pros

    Great health insurance benefits which start 1st date of 1st full month of employment. Great 401K and lots of additional coverages available even for your pet.

    Cons

    Extreme micromanagement, Unorganized, Under-paid but overworked, horrible managers who are extremely rude. Management could care less if you're dead as long as you're there.

    Advice to Management

    Treat your employees like you care or at least pretend to care. Pay attention everyone is quitting for the same reason. Your employees are people not robots....


  8. "great company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    most of the people are very nice.

    Cons

    don't move people around if you can.

    Advice to Management

    keep up the good work!


  9. Helpful (3)

    "Customer System Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support Representative in Chesterbrook, PA
    Former Employee - Tech Support Representative in Chesterbrook, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AmerisourceBergen full-time (More than 3 years)

    Pros

    Competitive salary and good health benefits for the industry. The 401k match is pretty lousy. Full match of the first 3% and an additional ½% match the next 2%. No Pension.

    Cons

    Management within User Services is appalling. New hires are provided inadequate training before being thrown into the fire. Management never makes the necessary tools to complete the job available, technicians are constantly scrambling to share the one login credential between the 15 or so technicians. Management also won’t provide any information in regards to fixing new issues that may arise, unless you do something for them, such as pick up a weekend shift or fill in for more overtime. It is also a necessity that technician’s matchup their pay stubs to their timecards. Management consistently performs overrides to remove overtime from timecards, without any legitimate explanation of why. When confronted supervisors blame the technicians for not clocking out when that same supervisor was the one that forced the technician to work the overtime, to begin with.
    Many of the company events such as holiday parties, technicians are strictly told not to attend and that they are for the rest of the company and not for them. Throughout the year technicians are told by User Services management not to engage in conversation with individuals in other departments because those individuals are much too important and too busy to be bothered. Technicians also do not enjoy many of the company-wide perks such as being off on certain non-federal holidays, or half-day Fridays in the summer, that other departments receive. Being a call center environment this is understandable, but you would think management would provide some other alternative like a time and a half pay rate or floating days off. Management does not care about the concerns of employees. Representatives are constantly told to their face that they are expendable. HR has to be aware of the high turnover rate within the department (literally all through quitting), yet nothing is done about management.

    Advice to Management

    Clean house from Sandra Lee down


  10. Helpful (3)

    "inventory clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sugar Land, TX
    Former Employee - Anonymous Employee in Sugar Land, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (More than 10 years)

    Pros

    AC THEY HAVE AC I have to have 5 pros so they do pay you, not great but they do

    Cons

    This is the worst place to work at period. They were horrible people who fired a deaf guy, one guy who had a stroke and wrote up others who couldnt make it during a flood. They dont care about you at all. Leaving this place was the best thing i ever did. This place is HELL


  11. Helpful (3)

    "Dissatisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Louisville, KY
    Former Employee - Warehouse Associate in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (Less than a year)

    Pros

    Great benefits, overtime is efficient, employees are engaging, extracurricular activities, teamwork oriented, employees are complimentary of each other, and customer focused.

    Cons

    Limited opportunities in terms of advancement, unreliable management team, office staff are unreliable, human resources is unprofessional, upper management is indecisive, overall structure is deceiving, faulty conveyor systems, software is buggy, unnecessary overtime, and poor serialization implementation.

    Advice to Management

    Increase hourly rate, hire competent staff such as: managers, supervisors, and human resources representatives. Overall I suggest paying more attentive detail to employees and their needs


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