AmerisourceBergen Reviews | Glassdoor

AmerisourceBergen Reviews

Updated June 16, 2017
177 reviews

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177 Employee Reviews

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Pros
Cons
  • work/life balance does not exist (in 28 reviews)

  • Long hours daily, rarely work a normal 8 hour shift (in 23 reviews)

More Pros and Cons

  1. Helpful (3)

    "Not Great.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Frisco, TX
    Current Employee - IT Analyst in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AmerisourceBergen full-time (Less than a year)

    Pros

    Benefits & pay although some of those are starting to be lowered including 401k matching

    Cons

    Organizational structure hinders the ability to get anything done. Very frustrating work environment with lots of headwinds. Work environment is dark & gloomy. No focus on career growth. Career growth is rarely if ever mentioned.

    Advice to Management

    Review organizational structure & align teams required to work together under same leadership so that something can actually get done around here.


  2. Helpful (4)

    "No direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Coordinator in Frisco, TX
    Former Employee - Site Coordinator in Frisco, TX
    Doesn't Recommend
    Negative Outlook

    I worked at AmerisourceBergen full-time (Less than a year)

    Pros

    Decent pay. PTO and insurance is great.
    Free Coffee and sodas/water in the break room.

    Cons

    Management has no idea what they are doing.
    You ask one a question, and get an answer, ask another manager the same question, get a different answer.
    Your job responsibilities will keep piling up as they go through their "phases"
    Lied when you are first hired about Bonuses. Stated you get a 5% salary bonus (if you qualify) but end up getting a .5% bonus.
    Said we would only be on In Bound Calls for 3 or 4 days out of the month, 5 months later, we are on phones every day.

    Advice to Management

    Listen to your employers! we know what we are doing more than you!
    Pick up the phone once in a while instead of harassing your employees with emails about how many calls are in queue.
    instead of going to meetings throughout the day, try working what your staff works so you know how incompetent you sound when we do the "team huddles"


  3. "Not a bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Eden Prairie, MN
    Current Employee - Analyst in Eden Prairie, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AmerisourceBergen full-time (More than 3 years)

    Pros

    Work life balance is pretty nice. Most co-workers are easy to get along with. The paid time off offered by the company is competitive.

    Cons

    This office can burry you in paper. Many reports are printed and handed out to employees when they could simply send spread sheets via email. There area a few known employees that tend not to pull their weight and cost the company time and resources when their errors need correcting. This small group seems to be protected by their seniority despite their sloppy performances. Change can be difficult to make. Senior management tends to be closed off to altering processes leading to the use of antiquated time consuming tasks.

    Advice to Management

    There are opportunities within the office to "trim the fat". Employees should perhaps have their performance records evaluated to determine the value they bring to the company. Paper use could be cut down to save cost. An environment more nurturing to improvement suggestions may lead to more time saving and cost cutting opportunities.


  4. "Pretty Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reimbursement Counselor in Ford City, PA
    Current Employee - Reimbursement Counselor in Ford City, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AmerisourceBergen full-time (More than a year)

    Pros

    You work in a stable quiet environment, daily duties are the same usually and little schedule change.

    Cons

    If you call off from being sick it counts against you, if you are 1 min. late from a car accident or bad weather, it counts against you. Depending on which team you work for some teams are more strict than others.

    Advice to Management

    Understand that sometimes things happen and that not everything is black and white.


  5. Helpful (3)

    "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Verification Specialist/Clinical Operations in Coppell, TX
    Current Employee - Benefit Verification Specialist/Clinical Operations in Coppell, TX
    Neutral Outlook

    I have been working at AmerisourceBergen (More than 5 years)

    Pros

    Great benefit package; PTO is also wonderful.
    It is generally a laid back environment. You learn a lot about specialty drug realm.

    Cons

    There is a GREAT lack of communication between operations.
    You are not promoted based on your work ethic or experience or great ideas to improve company to drive business efficiently. They want people essentially who are "yes" men and women, whom don't like to step on other's toes. This is a business. In order to run a business successfully, there are bound to be toes that will be stepped on. Learn that it isn't a personal attack; only improvisation so employees that are driven to be the best they can be, which only promotes growth for the company. You will learn a great deal as to how to cover yourself, if you don't already know. The managers claim to have meetings with other teams regarding process changes and business acquisitions; however, pertinent information that will make the coordinators job easier and more efficient, is not relayed to the coordinator. It's more of
    who's at whom's desk, which in turn, does nothing. Morale would be better if we ran more like a well oiled machine, not the Titanic, after it hits the iceburg. There is always a knee jerk reaction when managers who have not done what needs to be done and the problem is out of control, which again, make the coordinators suffer. Also, you have intelligent coordinators; listen to their ideas and implement them. Most of the supervisors are on the defense, because they are not doing their job well and their coordinators go to them with their concerns or questions. US Bioservices is run more as a "mom and pop" shop pharmacy and that simply does not fly. At times, it seems as though supervisors and/or managers are intimidated by coordinators who happen to be very intelligent and they know it, but don't want their positions put into jeopardy. Those employees that do go to HR fortheir concerns regarding management, or lack thereof, often times are retaliated against and deemed as "troublemakers". This must stop.

    Advice to Management

    My advice to management is to please, please, please, listen to your employees that have worked in other pharmacies and for pharmacy benefit management companies, that have multi-faceted ideas that will improve job functions and let us prosper as a company. Promote those individuals that truly deserve it and whose work shows for it day in and day out; not those individuals whom just happened to know the supervisor or director but work ethic is severely lacking. Quit blackballing key people that will help the pharmacy thrive. You have quality employees that deserve chances. Our upper level management needs to take a look at whom they have in "charge". Most of them do not need to be in supervisor or lead roles. Also, acknowledge EVERY employee that receives compliments from internal and external parties; not just those that are on your list of "favorites". If this is done more often, morale would be a little higher. Also, mid level managment needs to severely work on communication and delegating work accordingly and not just at the last minute. All that does is cause unnecessary stress that can be avoided.


  6. Helpful (1)

    "Sales position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fellow sales associates were fun to work with. Good camaraderie. Fun meetings and getaways. You will need their support in the long run.

    Cons

    No support from management. It is a sink or swim environment. Manager asked me to lie to sell and had very unethical business standards.

    Advice to Management

    Need to increase bonuses and commissions for top sales performers.


  7. Helpful (2)

    "Excellent co-workers, terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Frisco, TX
    Former Employee - Patient Care Coordinator in Frisco, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Quality of people
    health insurance

    Cons

    Micro-managing
    terrible management practices
    high manager turnover


  8. "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Bethlehem, PA
    Former Employee - Warehouse Associate in Bethlehem, PA
    Doesn't Recommend
    Negative Outlook

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    Health Benefits and Vacation time.

    Cons

    2nd shift is always working overtime, you never know when you will be done. There is favoritism and they like to fire workers who have been working there the longest. Management is the worst especially the supervisors

    Advice to Management

    It is time you give recognition to hard workers. Give promotions to those who deserve them instead of your favourite employees.


  9. Helpful (3)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AmerisourceBergen full-time (More than 5 years)

    Pros

    Many divisions within the company to work in.

    Cons

    The salary for the job is low, and the amount of responsibilities is beyond what any one person can do.


  10. Helpful (3)

    "Downgraded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterbrook, PA
    Current Employee - Anonymous Employee in Chesterbrook, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Respectful and hard-working colleagues. Teamwork is valued.

    Cons

    Company penny-pinches to the point of the ridiculous. Their words say they value employees, work/life balance, etc, but their actions do not back that up.

    Advice to Management

    Put your money where your mouth is. Treat employees as valuable assets. Don't keep taking away.


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