AmerisourceBergen Reviews | Glassdoor

AmerisourceBergen Reviews

Updated April 22, 2017
587 reviews

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587 Employee Reviews

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Pros
Cons
  • Work/ life balance can become difficult to manage (in 26 reviews)

  • Long hours daily, rarely work a normal 8 hour shift (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Worse call center ever"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Patient Care Coordinator in East Pittsburgh, PA
    Former Employee - Patient Care Coordinator in East Pittsburgh, PA
    Negative Outlook
    No opinion of CEO

    Pros

    OK place to start if u r new in town

    Cons

    U have 101 micro managers. They really don't care about their employees. U r just a number n a behind in a seat.

    Advice to Management

    Grow a heart n have compassion for great employees such as myself


  2. Helpful (5)

    "If you want a job that pays little and works you all hours without notice this is your company. Dont be single w/kids"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate II in Kansas City, MO
    Former Employee - Warehouse Associate II in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    The health care packages if your single with no kids

    Cons

    Too many hours
    Not enough employees
    Change your hours of employment at will. Started at 7-3:30, then 6-2:30, then 5-1:30. but never ever just work 8 hrs. a light day is 10 hrs. mostly 12-14 hrs. Now the force mandatory weekends.
    They fire you based on another employee word.
    Basically no way to advance. They pride themselves on running "lean"
    Incentive pay makes everyone selfish and disrespectful
    All these 3 stars seem to be corporate, office or management.

    Advice to Management

    Stop hiring not enough people then fire them for basically no reason. Offer better raises. pay them more. 12.26 for what we had to do is not enough. also how could i work just one day and make more than someone who has been there 5+ years? Your shipping and receiving teams keeps this company #1 pay them accordingly. Also 3% pay raises are nothing. Get rid of incentive pay which makes everyone sloppy and careless, which creates a unorganized and messy warehouse with poor inventory accountability, and give your warehouse employees at least a 3 dollar raise.


  3. Helpful (6)

    "Company drained of tangible talent. Failing to sustain a competitive edge."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at AmerisourceBergen full-time (More than 10 years)

    Pros

    Initially management was engaged with the development of high performing associates. Dave Yost, Mike Dicandillo were instrumental in driving company excellence. A very good track record of growing earnings using fiscally sound business management principles. ABC remained competitive because of the extremely lean business methodologies, which were practiced company wide.

    Cons

    After much of the downsizing and personnel transitions, few talented people were left to fend for themselves while trying to execute a poor business plan. SAP implementation took too long and the cost over run hurt the company's financial stability. ABC had to reduce costs through eliminating key individuals who were making too much money. The dismissals cost ABC unknown amounts of talent and hard business knowledge.

    Advice to Management

    The ideas of senior management have not worked to produce a better ABC. Time to rid yourselves of the dead weight in senior management. I am saddened to see many good people were asked to leave while many marginal people stayed. I don't know that the company realized these individuals went to competing companies, which will challenge ABC for future business.


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  5. Helpful (3)

    "Ccrnaperville"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naperville, IL
    Current Employee - Anonymous Employee in Naperville, IL
    Doesn't Recommend
    No opinion of CEO

    I have been working at AmerisourceBergen part-time

    Pros

    A building with a parking deck is nice that you do no have to pay for like the city of Chicago parking

    Cons

    Hired to be in bound call center and that you were hired to only take calls for Walgen. Only and the pay was was for that it was inbound call center only ( not so), mandatory weekend( for training)'if a co worker ask you how you feel--- you better be Pro company---- or you are wrote up or even fired for letting a co worker know weekend work is hard on your family (especially when you are a single mom and it will cost you even if you can find a sitter.....The pay does not match the work you must do"......you are micro managed.. To the point of having to put a caller on hold.. To answer IM,High ,why is the call take longer than is on the list of time..we'll looking up credits, taking orders and seeing why the supervisor did not call them back ....But please keep in mind if you share with management team or anyone else( survey you are sent) you Better say the company is great!!!!
    To JUST be thankful you have a job


  6. Helpful (3)

    "Not a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Coordinator in Charlotte, NC
    Former Employee - Patient Care Coordinator in Charlotte, NC

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    The bonuses were nice when they were given fairly

    Cons

    Too much nepotism and favoritism. Also, professional development is non existent. Do not work here if you actually have a degree.

    Advice to Management

    Do not become a manager if you do not have management skills.


  7. Helpful (4)

    ""AT WILL" Company High turnover rate! Don't waste your time here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reimbursement Counselor in Frisco, TX
    Former Employee - Reimbursement Counselor in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    The pay was decent and commute

    Cons

    'At Will" Company (fire without warning) Management is incompetent You will get no more than 1-2 years with this company and they[ll find a reason to fire you without formal write ups of warnings.

    Advice to Management

    Train your your employees. Another company who favors certain employees. Most of them don't know there jobs. No one in management cares about the employees only about themselves. Fire management and keep the employees!


  8. Helpful (4)

    "IT Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Valley Forge, PA
    Former Employee - Anonymous Employee in Valley Forge, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (More than a year)

    Pros

    Fortune 50 company doing lots of SAP work outsourced to IBM & TCS. A lot of talk about trying to be successful.

    Cons

    Not known for innovative development. The hired directors & VP's are not very experienced in people/conflict management. Their profit margins have dropped significantly after the Walgreens 25 Billion contract. Budgets are low for any reasonable innovation to happen. The offices in Valley Forge is more like a call center without any cubicles. There is absolutely no privacy. There are no architecture related thought process for integration of the various silos.

    Advice to Management

    Having a real plan for cutting operating cost.


  9. Helpful (5)

    "discriminatory management practices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    you get a paycheck every 2 weeks.

    Cons

    management has no people skills, they are afraid of losing their jobs because there are just too many managers and too little workers. the managers don't want to do their part so they overload their subordinates and micromanage them because they have nothing else to do. The CIO seems down to earth but is totally out of touch with lower level managers and how unprofessional they behave. Management discriminates in every way, race, age, sex, etc. Frat house environment and when you disagree with the behavior..YOU are the problem,.

    Advice to Management

    Investigate the lower levels of management, people are suffering. Also, take a look at your unsympathetic HR dept in Chesterbrook. If they don't care, they should at least try and fake it, HR is intimidating and you feel like you have no where to turn when being harassed and bullied other than to look elsewhere for employment.


  10. Helpful (3)

    "Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Mansfield, MA
    Former Employee - Customer Care Representative in Mansfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmerisourceBergen full-time (More than 8 years)

    Pros

    I'm not sure if it was my specific location or if it was company wide, but it is hard to find any pros to working here. If I had to pick one positive, it would be the occasional give aways they had in the warehouse. Aside from that, not much else can be said.

    Cons

    The pay was subpar. The overall morale was the worst I have ever experienced in any environment. Supervisors were never helpful and never had your best interest. Some supervisors did school work in their office, while the rest of us worked hard to get the job done. Some employees got away with being on personal calls all day while others had to pick up their slack by taking 100+ calls a day.

    If you spoke up about anything mistreatment or wrongdoing, you were accused of causing a hostile environment and creating tension in the workplace.

    Advice to Management

    Start appreciating the great employees you have! This includes compensating them properly, making them feel as though they are part of a great team and rewarding those who go above and beyond. Most importantly, you need to LISTEN to what employees are saying.


  11. Helpful (1)

    "As a supervisor expect to work 60-75 hrs per week an be two feet in the operation. Great company with a lot of up side."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Supervisor in Suwanee, GA
    Former Employee - Warehouse Supervisor in Suwanee, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AmerisourceBergen full-time (Less than a year)

    Pros

    The company values there associates and does a lot to engage the diverse cultures they have within the building. Plan on getting feed at least 3 times a month. You learn to wear lots of hats.

    Cons

    The systems fails often whether on the corporate level or internal level. Having said that expect to work 15-18 hr days on the regular. Family and quality of life suffers the most!

    Advice to Management

    The bonus program is good for both hourly and salary associates. Personal growth is limited due to being too involved the the day to day operation.



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