Ameristar Casinos Reviews in East Chicago, IN | Glassdoor

Ameristar Casinos East Chicago Reviews

12 reviews

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East Chicago, IN

2.9
Star Star Star Star Star
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Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
5 Ratings

12 Employee Reviews

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Pros
Cons
  • Point system (which I've heard has been eliminated) (in 8 reviews)

  • Poor management; harassment and intimidating; midnights (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Dealer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in East Chicago, IN
    Former Employee - Table Games Dealer in East Chicago, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers made it a fun environment
    Free meals
    Decent toke rate
    Encouraging Floor Supervisors

    Cons

    Point system (which I've heard has been eliminated)
    Crappy schedule until you have enough seniority to choose
    HR is never available when you have an emergency nor do they act as though they care


  2. Helpful (2)

    "Don't Bother"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Chicago, IN
    Former Employee - Anonymous Employee in East Chicago, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay was more than minimum wage

    Cons

    Since there is no union they are allowed to treat the employees like crap and do away with you when you are no longer of use to them. Shows favortism to all of their friends since management positions are basically workers who moved up the ranks. Very much like high school, you go to a higher up to resolve an issue with someone in confidence and they run back and tell the other employee everything you told them. They are very gossipy BEWARE!

    Advice to Management

    Clean house and start over. I was at the East Chicago, Indiana, location.


  3. "Buffet Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in East Chicago, IN
    Former Employee - Server in East Chicago, IN
    Recommends

    Pros

    Make great hourly wage beacuse of union plus your great tips $$$

    Cons

    Its like high school everyone is clicked up.

    Advice to Management

    Let the employees eat the buffet food at the end of the night before you toss it in the trash!!!


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  5. Helpful (1)

    "Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in East Chicago, IN
    Current Employee - Auditor in East Chicago, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ameristar Casinos (More than a year)

    Pros

    They offer great opportunities to their employees .The advancement opportunities are great and they care about their employees. A great place to work.

    Cons

    Ameristar is a smoke filled enviroment and sometimes its just too much to handle. They are open 365 days a year.

    Advice to Management

    They have plenty of advancement opportunities at Ameristar as long as you are what they consider to be a great fit.


  6. "Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in East Chicago, IN
    Former Employee - Security Officer in East Chicago, IN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Fun work environment fast paced

    Cons

    advancement often does not come from within

    Advice to Management

    N/a


  7. Helpful (1)

    "Not too bad of a Surveillance job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surveillance Operator in East Chicago, IN
    Former Employee - Surveillance Operator in East Chicago, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (More than 3 years)

    Pros

    When I was working there the recognition was top notch. Monthly and quarterly Team Member of the Month awards that was Department driven. Compared to other casinos in the area the starting pay for an entry level Surveillance Observer is pretty good. Overtime was available but not at a constant level and the Director did not like his workers pulling doubles. Every six months you had the "chance" to switch shifts and/or off days. I use quotes because it's really based on seniority so newer employees are stuck on Grave Shift with not great days off.

    Cons

    Extremely strict. You are held accountable for a lot especially if you get stuck on a certain shift. Kiss your holidays goodbye unless your off days happen to land on one. You have to wear dress clothes (men are required to wear suits with ties) even though you work 8 hours in a room out of view of the public.

    Advice to Management

    Stop with the favoritism.


  8. "Environmental Services/Housekeeping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Environmental Services/Housekeeping in East Chicago, IN
    Current Employee - Environmental Services/Housekeeping in East Chicago, IN
    Recommends
    Neutral Outlook

    I have been working at Ameristar Casinos full-time (More than 3 years)

    Pros

    They sometimes give their employee's incentives to just for working very hard. It's really good when a worker gets recognized from a customer.

    Cons

    The company is always spending the revenues foolishly like on the carpet. They are constantly changing the rug every 3 months. Instead of show appreciation to all employee's who working very hard to keep them in business.

    Advice to Management

    Show appreciation to your employee's who working very hard. Ameristar should do something very special for their employee's.


  9. "Decent but can be better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Chicago, IN
    Former Employee - Anonymous Employee in East Chicago, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    Great benefits, never had to pay for lunch, Could get discounts in Vegas!

    Cons

    Shady management. Not a lot of new faces so if youre looking for an exciting job, this might not be what you're expecting.

    Advice to Management

    Act like we're humans and not worker bees.


  10. "It was great company! And it was a fun environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Service Specialist in East Chicago, IN
    Former Employee - Slot Service Specialist in East Chicago, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ameristar Casinos part-time (Less than a year)

    Pros

    Great place to make new friends, decent pay, group tips, a fun environment, customers are usually fun to be around wtih.

    Cons

    The smoking part of the fun environment is my main complaint but they warn you ahead of time. Lots of running around, some irate guests, and managers.

    Advice to Management

    To remember we are all in it together.


  11. "Ameristar Casino was so fun and the job I had was great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Runner in East Chicago, IN
    Former Employee - Food Runner in East Chicago, IN
    Recommends
    Approves of CEO

    I worked at Ameristar Casinos full-time (More than 3 years)

    Pros

    Pay was great
    Wonderful benefits (PTO, Vacation, Sick days, Dental, Medical, 401K)
    Great supervisors who will work with you during your job

    Cons

    I have no cons for Ameristar

    Advice to Management

    I had a wonderful time working for Ameristar. The best experience of my life


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