Ameristar Casinos Reviews | Glassdoor

Ameristar Casinos Reviews

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Found 236 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
54%
Approve of CEO
Ameristar Casinos CEO Gordon R. Kanofsky
Gordon R. Kanofsky
74 Ratings
Pros
  • "Executive management truly had an open door policy and team members felt that they were genuinely cared for(in 19 reviews)

  • "Pay, opportunity for advancement,fun environment(in 12 reviews)

Cons
  • "The hours can be challenging if you have a family since they are open 24/7, including all holidays(in 5 reviews)

  • "Will belittle you in front of upper management to make themselves look good(in 8 reviews)

More Pros and Cons
  1. "Excellent Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner 

    I worked at Ameristar Casinos full-time for more than 4 years

    Pros

    Great leadership and core values

    Cons

    Frequent change in ownership was difficult

  2. "Great Place To Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Saint Charles, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ameristar Casinos full-time for more than 2 years

    Pros

    awesome co-workers/bosses consistent hours/shifts good benefits

    Cons

    rude guests housekeeping lazy

  3. "Excellent place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Slot Supervisor 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ameristar Casinos full-time for more than 2 years

    Pros

    Room to grow with plenty of opportunity

    Cons

    Weekends, Holidays and nights are almost a guarantee must work

    Advice to Management

    Don't ask for front line employee advise unless it is really wanted and actually going to be used.

  4. "It was what it was"

    StarStarStarStarStar
      Former Employee - Information Technology Director in East Chicago, IN

      I worked at Ameristar Casinos full-time for more than a year

      Pros

      Decent salary for casino industry

      Cons

      toxicity and blinders from top down

      Advice to Management

      Listen to your front line

    • "Great, easy job."

      StarStarStarStarStar
        Former Employee - Cafe Associate in Kansas City, MO

        I worked at Ameristar Casinos

        Pros

        Great hours and easy work.

        Cons

        None. The job is fun.

      • "Good culture"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Disapproves of CEO

        I have been working at Ameristar Casinos part-time

        Pros

        Good culture, administration is personable and visible, welcoming

        Cons

        The branding and training is a bit tedious

      • "Full time employee, always ready"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Ameristar Casinos full-time

        Pros

        You meet different people and learn about different cultures. Also, being able to make someone smile is always a pleasure.

        Cons

        It can get overwhelming when dealing with upset customers especially those who lost a lot of money.

        Advice to Management

        Only thing there is to say is you guys are doing a great job.

      • "Former waitress"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Vicksburg, MS
        Recommends
        Positive Outlook

        I worked at Ameristar Casinos part-time for more than a year

        Pros

        Offers union as well as meal benefits, bonuses, etc ...ability to make a lot of money in tips

        Cons

        Hours aren't always flexible to people with kids or other obligations

      • "Administrative Assistant"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Council Bluffs, IA
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I worked at Ameristar Casinos part-time

        Pros

        My department was supportive and innovative

        Cons

        Everyone who is at the top started at the company from day 1. They get the job not because they are qualified rather than because of their seniority. Thus, the culture is thwarted, their turnover rate is high, and some managers including the entire HR team from the Director below, have high-horse syndrome and would rather follow their feelings rather than policy.

        Advice to Management

        Hire from outside of your organization in order to improve.

      • "Don't do it"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Kansas City, MO
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Ameristar Casinos full-time for more than 20 years

        Pros

        Easy work, fair pay. Overtime.

        Cons

        High school environment. Lots of drama and management pets.

      Found 236 reviews