Ameristar Casinos Reviews | Glassdoor

Ameristar Casinos Reviews

Updated January 8, 2018
56 reviews

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4.0
StarStarStarStarStar
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Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
12 Ratings

56 Employee Reviews

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Pros
  • Executive management truly had an open door policy and team members felt that they were genuinely cared for (in 19 reviews)

  • They really do have a family type work environment (in 12 reviews)

Cons
  • Open on every single holiday, very strict about appearance policies such as nail Polish color and hair color, open 24/7 depending on what job you have (in 5 reviews)

  • Point system (which I've heard has been eliminated) (in 8 reviews)

More Pros and Cons

  1. "Valet Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Saint Charles, MO
    Former Employee - Anonymous Employee in Saint Charles, MO
    Recommends

    I worked at Ameristar Casinos full-time (More than 3 years)

    Pros

    Easy job. Park and retrieve cars

    Cons

    Might have to work weekends or holidays and tips are shared


  2. "employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great people to work with

    Cons

    there is a disconnect with management

  3. "We are family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casino Supervisor in Jackpot, NV
    Current Employee - Casino Supervisor in Jackpot, NV
    Recommends
    Neutral Outlook

    I have been working at Ameristar Casinos full-time (More than 5 years)

    Pros

    We are a family at Cactus Petes. I have always appreciated that we have a GM and some Directors that treat each employee that they matter. For the most part, there is not a pecking order here.

    Cons

    Most of us have to travel over 10 hours a week to get to and from work. That leaves very little time with our families during the work week. It would be nice to have four 10 hour shifts or do 12s. We have lost several employees on the road that we travel and it would be nice to lesson our time on it.

    Advice to Management

    Most of us have to travel over 10 hours a week to get to and from work. That leaves very little time with our families during the work week. It would be nice to have four 10 hour shifts or do 12s. We have lost several employees on the road that we travel and it would be nice to lesson our time on it. Please remember when hiring a supervisor or above that it is just as important that the person has leadership skills as their knowledge in their field. Unfortunately we have some bosses that are not leaders.


  4. Helpful (1)

    "Go steppig stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Council Bluffs, IA
    Current Employee - Security Officer in Council Bluffs, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ameristar Casinos full-time (More than a year)

    Pros

    Appreciates its employees, benefits are awesome!

    Cons

    24/7 business except to work major holidays and not get morning shifts right away


  5. Helpful (1)

    "Table games dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Council Bluffs, IA
    Current Employee - Anonymous Employee in Council Bluffs, IA
    Recommends

    I have been working at Ameristar Casinos full-time

    Pros

    Good benefits, great environment, great coworkers.

    Cons

    Work every weekend and holidays. Cigarette smoke in casino

    Advice to Management

    Listen to employees


  6. "Great Place to work"

    StarStarStarStarStar
    Former Employee - Bartender
    Former Employee - Bartender

    I worked at Ameristar Casinos part-time (More than a year)

    Pros

    Good pay/benefits and great cafeteria

    Cons

    Cigeratte smoke in the casino area


  7. Helpful (1)

    "Fine place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Jackpot, NV
    Former Employee - Cook in Jackpot, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    Friendly people, both the guests and the employees. Company gives you decent discounts and comps. Employee dining room is a great price. Bus takes you from Twin Falls to Jackpot for work.

    Cons

    Management could use an overhaul. Employees don't last more than a couple of months. Employee dining room makes you sick from food during too long.

    Advice to Management

    Focus on keeping your employees happy

  8. "Slot Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Service Specialist in Kansas City, MO
    Former Employee - Slot Service Specialist in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (More than 3 years)

    Pros

    Opportunities for growth or transfers into other departments, good training provided, fun work environment that include appreciation events, supportive team members and leaders

    Cons

    Dealing with some difficult clientele, working in smoky casino, inconsistency among supervisors, getting sent home early when there's not enough people playing on the machines


  9. "Casino work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Kansas City, MO
    Current Employee - Supervisor in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time (More than a year)

    Pros

    Pay, opportunity for advancement,fun environment.

    Cons

    Work evenings usually to start, work weekends and holidays.


  10. "Pleasant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Attendant in Colorado Springs, CO
    Former Employee - Slot Attendant in Colorado Springs, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    Management really does care about it's employees. Co-workers were great as well! Very upscale casino.

    Cons

    The commute if you don't live up there.


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