Ameristar Casinos Reviews | Glassdoor

Ameristar Casinos Reviews

Updated September 19, 2017
189 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
62 Ratings

189 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Point system (which I've heard has been eliminated) (in 8 reviews)

  • Poor management; harassment and intimidating; midnights (in 7 reviews)

More Pros and Cons

  1. "None"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ameristar Casinos part-time

    Pros

    Good patrons and clean atmosphere

    Cons

    Management. Lies about advancements as well as promotion


  2. "Fine place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Jackpot, NV
    Former Employee - Cook in Jackpot, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    Friendly people, both the guests and the employees. Company gives you decent discounts and comps. Employee dining room is a great price. Bus takes you from Twin Falls to Jackpot for work.

    Cons

    Management could use an overhaul. Employees don't last more than a couple of months. Employee dining room makes you sick from food during too long.

    Advice to Management

    Focus on keeping your employees happy

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Council Bluffs, IA
    Current Employee - Anonymous Employee in Council Bluffs, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ameristar Casinos full-time (More than a year)

    Pros

    Fun, friendly environment, great HR team that really cares! The best part of working at Ameristar is that they promote from within. They love to develop their team members, so if you are willing to work hard there is no limit to how far you can go.

    Cons

    *working nights, weekends and holidays


  4. "dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Ameristar Casinos full-time

    Pros

    it was a fun experience

    Cons

    no time for self very dumb scheduling

    Advice to Management

    do better


  5. "Former Slot Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Attendant in Golden, CO
    Former Employee - Slot Attendant in Golden, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ameristar Casinos part-time (More than a year)

    Pros

    Immediate supervisors are generally promoted from the staff. They are empathetic and mostly a pleasure to work for.

    Cons

    The casino management itself and the decisions coming down from corporate violate labor law / labor rights of employees routinely. Business decisions are made that line the pockets of the ownership at the expense of employee morale. Getting to know the regular "guests" to the casino is a pleasure, and its great to have strong relationships with people and have fun with them, however it will consume your soul to bear witness to people destroying their lives through gambling addiction. Myself and many coworkers were battling depression/suicidal issues due to this constant heartbreaking.


  6. Helpful (1)

    "Table Games dealers & supervisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games in East Chicago, IN
    Former Employee - Table Games in East Chicago, IN
    Doesn't Recommend

    I worked at Ameristar Casinos full-time (Less than a year)

    Pros

    Free food, but not the greatest quality.
    As long as you have PTO available you get paid even when you call off

    Cons

    Unorganized, favoritism, harassment, toxic work environment! No recognition, mandatory overtime, shady tactics. There's so many better paying casinos I would only suggest Ameristar East Chicago as a last resort.

    Advice to Management

    Needs to be replaced... Their bonuses are based on their profit margin, so their dealers & supervisors are the ones who suffer.


  7. "Slot Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Service Specialist in Kansas City, MO
    Former Employee - Slot Service Specialist in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (More than 3 years)

    Pros

    Opportunities for growth or transfers into other departments, good training provided, fun work environment that include appreciation events, supportive team members and leaders

    Cons

    Dealing with some difficult clientele, working in smoky casino, inconsistency among supervisors, getting sent home early when there's not enough people playing on the machines

  8. "Host Cashier creates a healthy and valued experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos full-time

    Pros

    It allows for constant interaction with a wide customer base, and the chance to demonstrate and expand customer service skills, as well as knowledge about the industry

    Cons

    Few if any but it may be difficult for some to stay on their feet the entire shift, or to keep up with the fast paced environment without practice

    Advice to Management

    Continue encouraging people and giving them the chances and time to learn new skills and within this and other positions


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    free lunch for the employees

    Cons

    management and favoritism as well as guest bad attitudes


  10. "Dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in East Chicago, IN
    Former Employee - Table Games Dealer in East Chicago, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ameristar Casinos part-time (Less than a year)

    Pros

    The benefits, uniform is free, pet insurance

    Cons

    Management. I was a good dealer.. the best performance in class only 2 weeks in when I was dismissed because I couldn't afford to purchase a closed toe shoe. I was wearing my aunts shoes to attend class, when notified I couldn't wear my sandals.. Last minute I was told she had to go to service and needed her shoes.. I searched the house to find a pair and I only had the sandals... I was casually dressed everyday... they make no compromise or extend help to students who are sacrificing no learn for free to make a investment in their future. Honesty is the best policy two days I was late to avoid paying tolls, and I found a better route to get to the class,, the last week everyday I was on time aside from the elevators being broken on all floors which delayed me 5 minutes!!!!! I was 10 minutes early for class.......

    Advice to Management

    Be mindful who you let go of as a couple of reasonable times being late and not able to afford shoes at the moment isn't a reason to fire someone... you had a person in the class who cant count, not paying attention, a person with long nails who isn't paying attention, a person who never dressed business casual, and a rude future dealers. I on the other hand dominated as a dealer with only having minimal experience and followed the rules for the most part....


Showing 189 of 189 reviews
Reset Filters