Ameristar Casinos Reviews | Glassdoor

Ameristar Casinos Reviews

Updated March 21, 2017
173 reviews

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173 Employee Reviews

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Pros
Cons
  • Point system (which I've heard has been eliminated) (in 8 reviews)

  • Poor management; harassment and intimidating; midnights (in 7 reviews)

More Pros and Cons

  1. "Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Council Bluffs, IA
    Former Employee - Security Officer in Council Bluffs, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (More than 5 years)

    Pros

    Great people to work with.

    Cons

    Management and up are all about them selves. They care nothing for the little person in the job. They only car about how big their bonus is going to be and who they can screw over to get a bigger bonus.

    Advice to Management

    Treat the lowest paid employee with as much respect as you do the CEO.


  2. "Poker Dealer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Poker Dealer in Jackpot, NV
    Former Employee - Poker Dealer in Jackpot, NV
    Recommends
    Neutral Outlook

    I worked at Ameristar Casinos part-time (More than 8 years)

    Pros

    Good money when it is busy. Great people to work with an that includes management. Easy to work around your schedule.

    Cons

    Sometimes you don't even get a game going. Having to put a smile on your face all the time when guests are drunk and going crazy at the tables.

    Advice to Management

    I do not have any advice for management at this time. I do not have any advice for management at this time.


  3. "Guest Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Supervisor in Raymore, MO
    Former Employee - Guest Service Supervisor in Raymore, MO
    Recommends
    No opinion of CEO

    I worked at Ameristar Casinos (Less than a year)

    Pros

    Job security, benefits, customer interaction, developing relationships, opportunity for advancement.

    Cons

    Work/Family balance, having to work weekends and holidays. Takes a long time to get off of graveyards

    Advice to Management

    Listen more, be more transparent.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "room inspector"

    Star Star Star Star Star
    Former Employee - Room Inspector in Saint Louis, MO
    Former Employee - Room Inspector in Saint Louis, MO
    Recommends
    Positive Outlook

    I worked at Ameristar Casinos (Less than a year)

    Pros

    to interact with the guest

    Cons

    walking all the time up and down steps


  6. "Not a good place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    Pros

    pay was decent, many different positions

    Cons

    awful management. do not waste your time with this company


  7. "Love it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Limo Driver in Saint Charles, MO
    Current Employee - Limo Driver in Saint Charles, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cheap meals, friendly & professional atmosphere, easy to make friends, and fair pay

    Cons

    The work load rarely piles up too much. Managers are flexible. No real cons to report.

    Advice to Management

    Keep doing what you do


  8. Helpful (1)

    "Dealer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in East Chicago, IN
    Former Employee - Table Games Dealer in East Chicago, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers made it a fun environment
    Free meals
    Decent toke rate
    Encouraging Floor Supervisors

    Cons

    Point system (which I've heard has been eliminated)
    Crappy schedule until you have enough seniority to choose
    HR is never available when you have an emergency nor do they act as though they care


  9. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commitment to values Competitive Salaries

    Cons

    Executive Leadership lacking when it pertains to team members


  10. "Overall Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ameristar Casinos full-time

    Pros

    Great Team Members, benefits, guests.

    Cons

    managers play favorites and the only ones who get treated fairly are department heads and above.

    Advice to Management

    listen to the hourly


  11. "For Busser/Runner positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ameristar Casinos part-time (Less than a year)

    Pros

    The mangers are great the people working there are great it was a fun job.

    Cons

    The job was to hard for the little pay I was getting.

    Advice to Management

    No advice you guys were great!



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