Ameristar Casinos Reviews | Glassdoor

Ameristar Casinos Reviews

Updated September 24, 2017
190 reviews

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Pros
Cons
  • Point system (which I've heard has been eliminated) (in 8 reviews)

  • Poor management; harassment and intimidating; midnights (in 7 reviews)

More Pros and Cons

  1. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time

    Pros

    Good benefits and base pay. Consistent income. Management cares deeply about employees. Promote within. Fun staff.

    Cons

    If you are full-time you need to stick around and wait for a better sonority. Attendance point system took a year to knock off. If you work days they drag on and are dull. Clothes smell like smoke after work. If you work nights difficult to balance with life.


  2. "Honest Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time

    Pros

    -Best Team Dining Room ($2.50/meal, nice area)
    -Fair wages (compare wages across several other casinos in area)
    -Advancement Opportunities (if you don't mind changing departments)

    Cons

    -Management slow to respond
    -Everything has to go through HR, so it takes longer to get things done

    Advice to Management

    Quicker response time, more appreciation events to show you care about front line employees, loosen rules a little and it'll make things smoother

  3. "Solid place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ameristar Casinos part-time

    Pros

    Friendly environment
    Decent pay
    Benefits
    Tuition reimbursement

    Cons

    Occasionally have Odd hours
    Work on holidays

    Advice to Management

    None


  4. "Auditor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ameristar Casinos full-time

    Pros

    Employee appreciation, open-door policy, team building, good working environment and free lunch

    Cons

    Days and hours that you have to work


  5. Helpful (2)

    "Why? Pinnacle is just awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, MO
    Current Employee - Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time (More than 8 years)

    Pros

    Decent pay for the job and the benefits are good but really expensive

    Cons

    They got rid of the only GM worth talking about. He was there for our best 6 years since opening and when Pinnacle came in, like so many others he was let go. So was the Agm, the Direcotr of finance and the VP of Tanles. They were the best. Now we have the revolving door of GMs - 2 amateurs in the past 3 year. Some of the top guys are so rude and this would never have been allowed before. How do you lose so many good people in the space of a coup,e of months and expect the place to ever be good again if you don't have the right leaders?

    Advice to Management

    Get rid of the amateurs and get A decent team back


  6. "Tablegames dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Table Games Dealer in Saucier, MS
    Former Employee - Table Games Dealer in Saucier, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ameristar Casinos (More than a year)

    Pros

    Great place to work and good steady toke rate. People were very nice.

    Cons

    The weather in Iowa is very cold


  7. "Work Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vicksburg, MS
    Former Employee - Anonymous Employee in Vicksburg, MS
    Recommends

    I worked at Ameristar Casinos (More than 5 years)

    Pros

    Good company and most of the time it is a fun atmosphere!

    Cons

    Meeting are always scheduled on off times.

    Advice to Management

    Do not have favorites, treat all employees equally.

  8. "Alright job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's fun interacting with people and getting in tense situations. Pay wasnt very good. Management knows of high turnover yet does nothing to change.

    Cons

    Pay and management are main issues.


  9. "Good until they use you up and throw you away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Council Bluffs, IA
    Former Employee - Manager in Council Bluffs, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ameristar Casinos (More than 10 years)

    Pros

    Loved working with the team members. Some act like children and forget it's a casino....open 24/7/365. the closer you get to the top the closer you are to the door.

    Cons

    Leaders-everyone refuses to share. One common goal to make the place a better place to work, work together not against everyone. They preach development but, refuse to work with you so you can know how to improve.

    Advice to Management

    Stop treating everyone like their disposable....we are human beings.


  10. "Good at first .."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Kansas City, MO
    Former Employee - Security Officer in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Ameristar Casinos full-time (Less than a year)

    Pros

    Lovely people with hourly employees whom you spend most of your shift with .
    Okay pay
    8 hour shifts

    Cons

    Horrible PTO benefits
    Management pretends to care
    Too many changes
    Favoritism

    Advice to Management

    You should really consider those who try a lot , who would put all their effort into the job. Those are the kind of people you want to keep, not the ones who try to break the rules , complain on a daily basis, and whine when they don't get their way.


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